Hi Vincent, we have updated the software to version 7.2 and our problem was solved. You might want to check your xml file by following the next link http://www.oneplacesolutions.com/help/7.3/#!Modules/2/Documents/setthesentemailprompt.htm . And I can remember that for some users the problem was solved when I removed/renamed the config file config_update.xml from the user profile.
Hi Vincent, we have updated the software to version 7.2 and our problem was solved. You might want to check your xml file by following the next link http://www.oneplacesolutions.com/help/7.3/#!Modules/2/Documents/setthesentemailprompt.htm . And I can remember that for some users the problem was solved when I removed/renamed the config file config_update.xml from the user profile.
Good luck solving your issue.