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Charles Greening

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    Charles Greening commented  · 

    You can always upgrade one PC to version 7 to see if this resolves the issue. For us it didn't matter what file or format, it was a red cross for everything but only on some sites thus it was a site issue. In your instance it looks like a versioning issue if you are saying that you don't have issues with modern documents within a 2013 site.

    We run a SharePoint 2010 server with 6.6.1 now and everything kind of file now saves perfectly after upgrading from 6.5.

    If you do go down the path of version 7, remember that the OnePlaceMail document solution is separated and you need to purchase licences for OnePlaceDoc separately.

    I am only a user of OnePlaceMail so this would be a question for Elissa etc. You may need to raise a separate question on this site to get a response though.

    Charles.

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    Charles Greening commented  · 

    Thank you for your assistance Elissa. Have found that upgrading from 6.5 to 6.6 also rectified the problem.

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    Charles Greening commented  · 

    So for people following this thread. Question asked was am I using Managed Metadata columns where to answer to that is yes.

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    Charles Greening commented  · 

    Email sent, thank you. Charles.

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    Charles Greening commented  · 

    Can I also add that working sites will display the Content Type on the right side of the OnePlaceMail saving interface but faulty attempts to save that generate the red cross, no Content Type is displayed.

    Charles.

    Charles Greening shared this idea  · 

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