Drag and Drop error Outlook 2013
Here is the error OnePlace gave me after Lite updated today:
An unhandled error has occurred in the drag/drop operation (Items_ItemAdd event handler). Please try the drag/drop operation again.
Error: COM object that has been separated from its underlying RCW cannot be used.
Application: mscorlib
Method: IntPtr GetCOMIPFromRCW(System.Object, IntPtr, IntPtr ByRef, Boolean ByRef)
Stack Trace: at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
at Microsoft.Office.Interop.Outlook.MailItem.getSubject()
at FileToWSSOutlookAddIn.ThisAddIn.a(UploadManifestOutlookFile A0, DocumentItem A1, MailItem A_2)
at FileToWSSOutlookAddIn.ThisAddIn.a(UploadManifestOutlookFile A0, Object A1, MailItem A_2)
at FileToWSSOutlookAddIn.ThisAddIn.c(Object A_0)
John Myers
shared this idea
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Eric Parrott
commented
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Zeeshan Ahmed
commented
Hi Eric,
Thank you for your inquriy.
Can you please provide us with the screen shot of oneplacemail from
Control panel --> Programs and features?
Regards,
Zeeshan Ahmed
Technical Support Officer
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Eric Parrott
commented
This same issue is still occurring to a few of the users on our network.
It started happening after we upgraded to release 7.3.3. Are there any other possible solutions besides hoping it will resolve itself? I have attempted uninstalling and reinstalling oneplacemail and re-configuring the appropriate settings. The error persists.
Thanks,
Eric
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Zeeshan Ahmed
commented
Hi John,
Thank you for your reply. You are currently on our latest release, which is good.
I am glad that the issue is resolved.
Please let us know if you have any queries in future.
Regards,
Zeeshan Ahmed
Technical Support Officer
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John Myers
commented
Everything seems to be working this morning.
Maybe it just worked itself out.
Attached a screenshot for you anyways.
Thanks
https://d2r1vs3d9006ap.cloudfront.net/s3_images/1416723/Capture.PNG?1463401247
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Zeeshan Ahmed
commented
Hi John,
Thank you for your Inquiry.
We know that this was an issue in our previous version but it has been resolved in our latest release.
Please can you take a screen shot of what version of OPM are you using. you can get the version number from the about section of OPM
https://d2r1vs3d9006ap.cloudfront.net/s3_images/1416465/versionnumber.PNG?1463359805
Regards,
Zeeshan Ahmed
Technical Support Officer
