OnePlaceMail (Desktop)

  1. Category flag not set when moving emails to SharePoint

    Recently OPM stopped auto-categorizing emails moved to SharePoint. The setting is enabled for the user. Categorization works when copying emails to SharePoint.
    Resetting the configuration option didn't resolve the issue. Any ideas?

    3 votes
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  2. Can't see SharePoint site or O365 Group to Post To.

    I just installed the OnePlace add-on for O365. I was attempting to save an attachment to a SharePoint site I have. But the site does not appear in the available SharePoint sites My O365 Group for that same SharePoint site does not appear in the available groups either.

    0 votes
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  3. Outlook Errors after upgrading to O365 Office 2016

    After I upgraded to O365 Office 2016, OPM continues to produce multiple errors.

    An error has occurred refreshing "Favorites" An OLE registration error occurred. the program is not correctly installed. Then:

    There was a problem refreshing OPM recent locations, then:

    The OnePlaceMail Outlook addin encountered an error and could not be initialized.

    I have cleared recent history, reinstalled. I can connect to SharePoint.

    Thanks in advance. Ken

    3 votes
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  4. Solution Profiles 'losing' their specified groups, reverting to 'Everyone'

    I have noticed this since our upgrade to 7.4.2, occasionally OnePlace Live loses its memory of who should have access to certain Solution Profiles. In our organisation there are only two profiles that were originally set up to be accessed by 'Everyone'. The first few times this happened, I noticed at the staff member's desk. Luckily they don't gain access, as permissions are set in SharePoint. However, we do not want people seeing things they shouldn't be seeing. I thought maybe I was seeing things, but when I went in this afternoon there were very many profiles that were changed…

    0 votes
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  5. One place mail wont open in office 2010 anymore

    we have a legacy setup that uses this and suddenly it won't work anymore. Are their any patches that could stop this?

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  6. Multiple Uploads

    Hello,i want to upload a lot of emails from some folder in Outlook.

    When i select all the files and click "Copy to Sharepoint"

    The files start to copy in the site than i request.

    But all the files conform just 1 row of the list.

    There's any way of do this but geting 1 row per file?.

    Thanks.

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  7. config_update is removed

    Hello thanks for read, i have my config_update.xml in the folder "C:\Users\me\AppData\Roaming\OnePlace Solutions"

    When i open outlook 2013 the file is deleted from the folder.

    And the configuration does not work.

    Any clue with this?

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  8. OneplaceMail 7.3 is not accepting config_update.xml

    Hi

    I've put it in the correct folder yet it's not being "sucked in". It's a very simple file

    Gideon

    mailto:info@connectnetworks.biz

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  9. Drag and Drop error Outlook 2013

    Here is the error OnePlace gave me after Lite updated today:

    An unhandled error has occurred in the drag/drop operation (Items_ItemAdd event handler). Please try the drag/drop operation again.

    Error: COM object that has been separated from its underlying RCW cannot be used.

    Application: mscorlib

    Method: IntPtr GetCOMIPFromRCW(System.Object, IntPtr, IntPtr ByRef, Boolean ByRef)

    Stack Trace: at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)

    at Microsoft.Office.Interop.Outlook._MailItem.get_Subject()

    at FileToWSSOutlookAddIn.ThisAddIn.a(UploadManifestOutlookFile A_0, DocumentItem A_1, MailItem A_2)

    at FileToWSSOutlookAddIn.ThisAddIn.a(UploadManifestOutlookFile A_0, Object A_1, MailItem A_2)

    at FileToWSSOutlookAddIn.ThisAddIn.c(Object A_0)

    0 votes
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  10. Upload to sharepoint, file no checked in version

    Sometimes when I upload a file with oneplacemail, the file will be copied to Sharepoint 2010. But they come in the list with the files which have no checked in version. Also the required properties are not filled in or not copied. Do you have a solution?

    Thanks in advance!

    1 vote
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  11. Process for OnePlaceMail Lite

    Update on the process of using OnePlaceMail Lite 

    With the release of OnePlaceMail v7 and two new products, OnePlaceDocs and OnePlaceLive, we are excited to be able to retain our free version, OnePlaceMail Lite (formerly called ‘Express’). With our new suite of products, we have introduced many significant changes and benefits that we want our customers to experience all our new capabilities.

    Saying that, we are asking all our customers to trial our full product suite for 30 days. At the end of this trial period, you will be advised that the trial has expired, and will be offered a…

    0 votes
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  12. Error during setup

    When installing OnePlaceMail-Lite I get an error with one of our users.

    Setup Failed. One or more issues caused the setup to fail. Please fix the issues

    0x80070490 - Element not found.

    Here is the log:

    [11E0:0E24][2015-08-06T09:24:09]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\sysadmin\Desktop\OnePlaceMail-Lite-Setup.exe, cmdline: '-burn.unelevated BurnPipe.{175C933C-BB67-420D-93B1-B22346E47E75} {64EAAA5F-F948-4B51-8EA2-307938C5B2AC} 2824'

    [11E0:0E24][2015-08-06T09:24:09]i000: Initializing string variable 'InstallAdminUrl' to value ''

    [11E0:0E24][2015-08-06T09:24:09]i000: Initializing string variable 'InstallFolder' to value '[ProgramFilesFolder]OnePlace Solutions'

    [11E0:0E24][2015-08-06T09:24:09]i000: Initializing numeric variable 'InstallOnePlaceMail' to value '1'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\sysadmin\AppData\Local\Temp\OnePlaceMail_Lite_20150806092409.log'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\sysadmin\Desktop\OnePlaceMail-Lite-Setup.exe'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable 'WixBundleName' to…

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  13. I got a message that I need to update One place mail but when I try to it won't let me download the file

    I am using a computer that i havent used for a while and I got a message that I need to update OnePlace Mail, it said I had " 0" days to do it???

    I tried to update but it wont allow me to download the file

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  14. Outlook keeps crashing

    Outlook keeps crashing and non responding on terminal server session

    Tried opening outlook in safe mode and works perfect without oneplacemail add in

    0 votes
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  15. Problem refreshing OnePlaceMail recent locations, Cannot create the folder.

    Problem refreshing OnePlaceMail recent locations, Cannot create the folder.

    this error comes up every time outlook opens and when saving to sharepoint however the recent locations is updating.....

    Full error below and using Outlook 2013 with Office365 and sharepoint subscription:

    There was a problem refreshing OnePlaceMail recent locations

    Error: Cannot create the folder.

    Application: Microsoft Outlook

    Method: Microsoft.Office.Interop.Outlook.MAPIFolder Add(System.String, System.Object)

    Stack Trace: at Microsoft.Office.Interop.Outlook._Folders.Add(String Name, Object Type)

    at FileToWSSOutlookAddIn.ThisAddIn.RefreshRecentOutlookFoldersFromConfigFile(String configFilePath, Boolean isStartup)

    2 votes
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  16. OnePlaceMail Grouped by Date view

    We have a document library used to file meeting papers which are tagged by meeting name and date of meeting. The information type for the date of meeting column is 'Date and Time' with the format of the field set to 'Date Only'. The default view for the library groups the files by meeting name and then by date of meeting.

    When files are uploaded to this library using OnePlaceMail, they are not only tagged by the specified date but also by the time that the file was uploaded. This is problematic as it affects the default grouped view. Files…

    1 vote
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  17. Emails attributes' mapping not always working

    Hello,

    I created a document library in Sharepoint using column name as defined in the OPM documentation --> emSubject, emTo, EmFrom, ...

    For some of my mails it is working. The SP database gets well the meta data.

    For some others not. Meta data is empty !

    I did a logging but i do not see any error.

    I can provide it if needed (but preferably in private message)

    Thank you for your help

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  18. Custom email filename formats not working

    I'm trying to update the filename format generated when dragging and dropping an email into OnePlaceMail. I've used the config_update.xml examples from the administration guide to set a custom filename but none of them seem to work. The config.xml is being updated but my file format stays as the default. The preset formats such as senton_sendername_title work fine.

    I'm on 6.6.1 Express, Outlook 2010 and Sharepoint 2013. Any ideas?

    Thanks

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  19. "FILE NOT FOUND"

    When I save a mail to Sharepoint I keep getting an error Message that "file not found" With a big red X in the front of the URL... what is wrong?

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  20. buttons not on toolbar

    When I installed the plug in, the buttons did not load in the toolbar. I repaired the install and reinstalled, but they still do not show up. Any thoughts?

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