OnePlaceMail (Desktop)

  1. Emails moved to "Recovered Files" folder converting to draft

    For any reason if the emails are moved to "Recovered Files" folder then they don't remain in their original format. For some reason they are turning to draft mode. Even if moved back to "Inbox" emails remain in draft mode.

    Please help in resolving the issue ASAP.

    OnePlaceMail
    Build: 30.29.20196.12

    Outlook Version: 2016/2019/365

    1 vote

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  2. OnePlaceMail not loading in Outlook

    Hi,

    One one client PC OnePlaceMail is not loading in Outlook. I have installed the latest version 6.4.2 but still nothing.

    I followed the KB from Scinaptic en now when I try to enable OnePlaceMail and I see the error shown below.

    I thought it had something to do with VSTO but I have installed this, repaired it, nothing...

    Any idea?

    Root element is missing.

    Exception Text

    System.Xml.XmlException: Root element is missing.

    at System.Xml.XmlTextReaderImpl.Throw(Exception e)

    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()

    at System.Xml.XmlTextReaderImpl.Read()

    at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)

    at System.Xml.XmlDocument.Load(XmlReader reader)

    at System.Xml.XmlDocument.Load(String filename)

    at Scinaptic.OnePlaceMail.API.Core.ExceptionDialog..ctor(String briefProblemDescriptionForUser, Exception ex)

    at FileToWSSOutlookAddIn.ThisAddIn.b(Object A…

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  3. The remote server returned an error: (401) Unauthorized.

    Hi, I can't make express edition to work, as I get: : The remote server returned an error: (401) Unauthorized. message. It's a hosted version of SharePoint 2007.Other products work as expected. Even internet explorer works and mapped drives as well.

    I can see the following in the documentation part: How can I use OnePlaceMail when my SharePoint server is in another domain or hosted and I need to supply a username and password which is different to who I am logged onto my computer as?

    and

    How do I connect OnePlaceMail to SharePoint Site Collections?

    but nothing works, wrong…

    0 votes

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    Bug Resolved  ·  4 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  4. cannot load com addin in Outlook 2007

    After installing this on a computer with office 2007, i am getting cannot load com addin when opening outlook. The details show that its not in the XML file. Does anyone know how to fix this? It works on other computers here.

    1 vote

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  5. Category flag not set when moving emails to SharePoint

    Recently OPM stopped auto-categorizing emails moved to SharePoint. The setting is enabled for the user. Categorization works when copying emails to SharePoint.
    Resetting the configuration option didn't resolve the issue. Any ideas?

    3 votes

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  6. Problem refreshing OnePlaceMail recent locations, Cannot create the folder.

    Problem refreshing OnePlaceMail recent locations, Cannot create the folder.

    this error comes up every time outlook opens and when saving to sharepoint however the recent locations is updating.....

    Full error below and using Outlook 2013 with Office365 and sharepoint subscription:

    There was a problem refreshing OnePlaceMail recent locations

    Error: Cannot create the folder.

    Application: Microsoft Outlook

    Method: Microsoft.Office.Interop.Outlook.MAPIFolder Add(System.String, System.Object)

    Stack Trace: at Microsoft.Office.Interop.Outlook._Folders.Add(String Name, Object Type)

    at FileToWSSOutlookAddIn.ThisAddIn.RefreshRecentOutlookFoldersFromConfigFile(String configFilePath, Boolean isStartup)

    2 votes

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  7. Outlook Errors after upgrading to O365 Office 2016

    After I upgraded to O365 Office 2016, OPM continues to produce multiple errors.

    An error has occurred refreshing "Favorites" An OLE registration error occurred. the program is not correctly installed. Then:

    There was a problem refreshing OPM recent locations, then:

    The OnePlaceMail Outlook addin encountered an error and could not be initialized.

    I have cleared recent history, reinstalled. I can connect to SharePoint.

    Thanks in advance. Ken

    3 votes

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  8. OnePlaceMail Grouped by Date view

    We have a document library used to file meeting papers which are tagged by meeting name and date of meeting. The information type for the date of meeting column is 'Date and Time' with the format of the field set to 'Date Only'. The default view for the library groups the files by meeting name and then by date of meeting.

    When files are uploaded to this library using OnePlaceMail, they are not only tagged by the specified date but also by the time that the file was uploaded. This is problematic as it affects the default grouped view. Files…

    1 vote

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  9. Upload to sharepoint, file no checked in version

    Sometimes when I upload a file with oneplacemail, the file will be copied to Sharepoint 2010. But they come in the list with the files which have no checked in version. Also the required properties are not filled in or not copied. Do you have a solution?

    Thanks in advance!

    1 vote

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  10. Can't see SharePoint site or O365 Group to Post To.

    I just installed the OnePlace add-on for O365. I was attempting to save an attachment to a SharePoint site I have. But the site does not appear in the available SharePoint sites My O365 Group for that same SharePoint site does not appear in the available groups either.

    0 votes

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  11. Process for OnePlaceMail Lite

    Update on the process of using OnePlaceMail Lite 

    With the release of OnePlaceMail v7 and two new products, OnePlaceDocs and OnePlaceLive, we are excited to be able to retain our free version, OnePlaceMail Lite (formerly called ‘Express’). With our new suite of products, we have introduced many significant changes and benefits that we want our customers to experience all our new capabilities.

    Saying that, we are asking all our customers to trial our full product suite for 30 days. At the end of this trial period, you will be advised that the trial has expired, and will be offered a…

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  12. License error one place mail client 6.2

    Hi, getting the following error with OPM 6.2 client, any ideas,...

    This is the OnePlaceMail error message displayed when we tried to save an email to sharepoint

    An error has occurred updating the license list.

    Error: access denied.

    you do not have permission to perform this action or access this resource.

    Application:

    Method:

    Stack Trace:

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  13. From and received options

    When I "Move to SharePoint", is there an option that you can change where the pop-up box that shows the "From" and "Received data & time" is auto populated with the details in your Outlook rather than having to fill out all this information again?

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  14. onePlaceMail solution activation problem

    i downloaded the scinaptic oneplacemail solution Express Edition then i uploaded under soultion, now i m trying to activate it but it not getting activation?? how i can activate it??

    0 votes

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  15. Sandboxed Solution does not activate (even though option available)

    Hi I have attempted to install the Oneplacemail sandbox solution on my standalone sharepoint foundaton server that I am testing. Each time I attempt to activate the solution it reports . The sandboxed code execution request was refused because the Sandboxed Code Host Service was too busy to handle the request.

    Troubleshoot issues with Microsoft SharePoint Foundation.

    Correlation ID: a0609475-ee94-4192-8ef9-8f60a3e23771

    Date and Time: 2/6/2013 11:08:16 AM

    Go back to site

    I have checked the service which appears to be running - other solutions have activated OK. Any suggestions would be very much appreciated.

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  16. Lookup Columns - Viewing More Fields in Copy to Sharepoint

    Hello-

    I am using the email capture with great success.

    I have a bunch of look up columns that when I copy an email prompt correctly for information. Works great.

    However I have a lookup Column called "Contact". I have the typical fields first name, last name etc... When I go to copy an email, it is showing the first name column only. (Which it should the way I have it set up) How can I display first name and last name in the lookup field column from OnePlaceMail.

    Hope I am explaining correctly.

    Thanks,

    Rob

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  17. Can we default a custom metadata attribute to the title of the document library

    When dragging an email to a SharePoint document library, is there a way of defaulting a custom metadata attribute on the SharePoint content type to the name of the document library or folder?

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  18. OnePlaceMail - Unsupported Items error. Possible causes?

    The error is is being raised when client attempts to save an item. Seems to be only happening on those clients using Outlook 2010. The 2007 client appears to be ok. And (annoyingly) not all 2010 clients. Using Enterprise edition. Help appreciated.

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  19. Custom Columns not showing up on "Copy to Sharepoint" function

    I am using the express version and I have mapped all my columns so that the upload works perfect. The only thing I noticed is that my "Custom List" has a column that has a lookup into another list. I don't seem to be able to get this to show up when uploading emails to the sharepoint 2010 server. Did I miss something in my config. I could have sworn that it showed up at one time. I did create the list for the mappings, did I maybe not map something to that column so it won't show up?

    0 votes

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  20. Error opening Outlook

    Users on a Terminal Server are receiving this error when opening Outlook: https://d2r1vs3d9006ap.cloudfront.net/s3_images/912424/error.png?1371100995

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