OnePlaceMail - Unsupported Items error. Possible causes?
The error is is being raised when client attempts to save an item. Seems to be only happening on those clients using Outlook 2010. The 2007 client appears to be ok. And (annoyingly) not all 2010 clients. Using Enterprise edition. Help appreciated.
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Ilia Zhukov commented
Hi Keith,
as an Enterprise Edition user, please submit a support request http://www.scinaptic.com/premium-enterprise-support.html .
Please add a screenshot of the error and additional information:
1) Does this happen upon drag & drop or using copy/move buttons?
2) Does this happen with attachments/email messages?
3) Between what operations error is displayed? Please provide step by step description of the process.
Thank you.