Thanks Brice.

I figured out how to correct the issue. Noticing that the Add-in was "Unloaded" prompted me to check the registry. I eventually found the OPM add in located at:

HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\FileToWSSOutlookAddIn

And edited the value of LoadBehavior (REG_DWORD) from 0 (Unloaded) to 3 (Load at Startup).

I hope this can answer some questions for others in the future!

Thanks for all your help!

I completed all of those steps successfully, however, I did not receive an error message. The same behavior occurred. I checked the add-ins and OPM was "unloaded". Here is the setting added through the tutorial, just as evidence I carried out the process.

https://d2r1vs3d9006ap.cloudfront.net/s3_images/1035394/VSTODisplayalerts.png?1395232956

Thanks Brice,

Could you please carry out the steps in the following KB, so that we can attempt to surface the error to further troubleshoot.

http://www.scinaptic.com/support/0053.html

I look forward to hearing the outcome.

Kind regards

Elissa

The machine in question has been running Office 2013 for several months. Additionally, it has been running OPM for about a month with no issue until recently. I should also mention that there is no error message, the add-in simply turns itself off.

Thanks!

Brice

Hi Brice

Thank you for your inquiry.

Could you please confirm whether you have recently upgraded Microsoft Office? If so, please refer to the following KB article:

http://www.scinaptic.com/support/0054.html

Kind regards

Elissa