Add-in fails to start in Outlook 2013
Why won't OnePlaceMail start when I open Outlook? I continually have to go in and tick the box next to OnePlaceMail in the Add-Ins section of Outlook 2013. The add-in has not been "disabled" it just inactive. As soon as I tick the box next to OnePlaceMail, the add-in loads perfectly fine. What is preventing this from happening at Outlook start up?
It is worth mentioning that I have already tried disabling all add-ins EXCEPT OPM, a Microsoft Office repair, and a OPM client reinstallation. Also, I am using OPM 6.5 Express Edition.
I figured out how to correct the issue. Noticing that the Add-in was "Unloaded" prompted me to check the registry. I eventually found the OPM add in located at:
And edited the value of LoadBehavior (REG_DWORD) from 0 (Unloaded) to 3 (Load at Startup).
I hope this can answer some questions for others in the future!
Thanks for all your help!
I completed all of those steps successfully, however, I did not receive an error message. The same behavior occurred. I checked the add-ins and OPM was "unloaded". Here is the setting added through the tutorial, just as evidence I carried out the process.
Could you please carry out the steps in the following KB, so that we can attempt to surface the error to further troubleshoot.
I look forward to hearing the outcome.
The machine in question has been running Office 2013 for several months. Additionally, it has been running OPM for about a month with no issue until recently. I should also mention that there is no error message, the add-in simply turns itself off.
Thank you for your inquiry.
Could you please confirm whether you have recently upgraded Microsoft Office? If so, please refer to the following KB article: