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Release 7.3 (Oh God...Not again)

Thanks for the update Elissa. Nice to see the company listening to their customers.

But I don't see any easy way to update OPM Lite from 7.2 to 7.3. The logical place to find such a feature is from Outlook > Oneplacemail > About > Check for updates.

The only way I see is to (1) uninstall R7.2 Lite, (2) install the full featured suite R7.3, (3) then after 30 days uninstall that and (4) re-install 7.3 Lite.

Surely not!!!! The last time there was an upgrade, we complained loudly that this was a ridiculous waste of time. And you promised that the update would be easier in future releases. See James Fox's reply...

"Note: A user can move from OnePlaceMail Lite 7.x to the next OnePlaceMail Lite point release directly (not needing to go through the full product evaluation process as per the first process). "

http://community.oneplacesolutions.com/oneplacemail/topics/stupid-decision-that-has-pissed-off-loyal-customers-and-lost-ops-a-lot-of-good-will

All I want is a link to update R7.2 Lite to R7.3 Lite. Possible?

Mike Fairley

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  • Elissa commented  ·   ·  Report

    This has now been resolved.

  • Elissa commented  ·   ·  Report

    Thanks Mike,

    I have sent you an email. Please get in touch via email/phone if you do not receive this.

    Kind regards

    Elissa

  • M commented  ·   ·  Report

    Hi Elissa

    Thank you for your reply. I'm afraid i did not receive the link, so would you please email again. Much appreciated. Ta

    Mike

  • Elissa commented  ·   ·  Report

    Hi Mike

    Thanks for getting in touch, and for your feedback.

    We looking to make this process easier in our next release.

    We will be sending the link to download Lite, next week.

    From your previous comment, I emailed you the link directly.

    However you may not have received my email. Please email me at support at oneplacesolutions.com. and I will be happy to send the link to download.

    Kind regards

    Elissa

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