msg file not found on upload
I have installed the software on a Win7 (64 Bit) machine with Office 2013 (32 Bit). The SharePoint solution is installed on a SP 2010 machine in a cloud environment. The connection has been tested and works.
When I want to copy my first email to the newly created library I get this error. Any help appreciated. https://d37wxxhohlp07s.cloudfront.net/s3_images/832484/OnePlaceMail%20Error.png?1355819751
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Ken Turner commented
I'm able to connect to SharePoint and send files. However, I'm not able to view SharePoint from Outlook. I'm receiving the same errors in my log. Did you find a solution to this?
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Sven Vanoirbeek commented
Problem seems to be resolved on my end.
Looked like something infrastructure related
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Sven Vanoirbeek commented
Error:
2013-03-27 14:00:01:304,634999896013049291,1,1,"Error_Occurred-File Not Found.-File Not Found.- at Microsoft.SharePoint.Client.ClientRequest.ProcessResponseStream(Stream responseStream)
at Microsoft.SharePoint.Client.ClientRequest.ProcessResponse()
at Microsoft.SharePoint.Client.ClientRequest.ExecuteQueryToServer(ChunkStringBuilder sb)
at Microsoft.SharePoint.Client.ClientRequest.ExecuteQuery()
at Microsoft.SharePoint.Client.ClientRuntimeContext.ExecuteQuery()
at Microsoft.SharePoint.Client.ClientContext.ExecuteQuery()
Also noticed:
2013-03-27 13:59:56:453,634999895964534440,4,6,"Error_Occurred-WebResponse received with error - may indicate server component not installed-The remote server returned an error: (404) Not Found.- at System.Net.HttpWebRequest.GetResponse()
at Scinaptic.OnePlaceMail.API.ClientIntegration.OPMServerFactory.CreateOPMServer(String sharePointSiteUrl)"
AND
2013-03-27 13:59:56:591,634999895965914578,4,6,"Data_Output-Making web service call to https:/----/SiteAssets/_vti_bin/people.asmx"
2013-03-27 13:59:56:608,634999895966084595,4,6,"Error_Occurred-Normal operation 401 exception caught - Windows Integrated Authentication not alloing anonymous access-The request failed with HTTP status 401: Unauthorized.- at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Scinaptic.OnePlaceMail.API.ClientIntegration.people.People.IsClaimsMode()
at Scinaptic.OnePlaceMail.API.ClientIntegration.OPMServerFactory.IsWebApplicationClaimsBased(String url)"
2013-03-27 13:59:56:625,634999895966254612,4,6,"Data_Output-isClaims=False"
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Sven Vanoirbeek commented
I have the same problem. Have you ever found the solution?
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sh commented
Hi - tried uploading to Shared Documents on MySite and failed. Same for uploading a small file to that same lib from right-click - Send to - SharePoint.
Uploading manually using the standard browser interface however worked fine.
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Ilia Zhukov commented
Hi Stefan,
thank you for the details provided.
Unfortunately I wasn't able to reproduce the issue on MySites site collection with SSL turned on. This could be probably restricted by your SharePoint host provider.
Could you please do the following:
1) Create standard document library in MySite and upload email to this library
2) Upload txt file from your computer to the same library using right-click menu - Send to - SharePoint
and let me know the results. Thank you.
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sh commented
Hi Ilia,
Thanks for coming back. Here are my responses:
1) no
2) n/a
3) no, I've used the plain vanilla library template that was delivered by you guys
4) created a new library on a different web application (also using https) and it works fine there. Seems like MySite does not like your library.
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Ilia Zhukov commented
Hi Stefan,
thank you for your patience.
Could you please also provide the following information regarding the issue:
1) Can you locate uploaded file in the document library after error message has been displayed?
2) Does it have the same name as on error message?
3) Do you have any workflows/even handlers in this site collection/site/library/content type?
4) Can you reproduce the issue in another site collection (not MySites)?
Hope to hear from you soon. Thank you.
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Ilia Zhukov commented
Hi Stefan,
sorry for the delay, we are currently analyzing this issue.
I'll get back to you as soon as possible.
Thank you.
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sh commented
Hi Ilia,
I provided the information requested and have not heard back. Is there an answer to the question?
Thx
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sh commented
Hi Ilia,
Thanks for the response. Please find the log below. Since this is public I have renamed user name and URL to be anonymous.
The library is a OnePlaceMail email library created newly in a MySite. Traffic is encrypted. Authentication works.
2012-12-19 15:36:11:740,634915281717400649,4,1,"Start_Method-IsUserInOnePlaceMailExclusionList"
2012-12-19 15:36:11:741,634915281717410650,4,1,"Start_Method-FileExists"
2012-12-19 15:36:11:743,634915281717430651,4,1,"Data_Output-sPathName=C:\Program Files (x86)\Scinaptic\Scinaptic OnePlaceMail\OnePlaceMailUserAvailabilityList.xml"
2012-12-19 15:36:11:744,634915281717440652,4,1,"Data_Output-fileExists=False"
2012-12-19 15:36:11:746,634915281717460653,4,1,"End_Method-FileExists"
2012-12-19 15:36:11:747,634915281717470653,4,1,"Data_Output-OnePlaceMailUserAvailabilityList.xml file is not present"
2012-12-19 15:36:11:749,634915281717490654,4,1,"Data_Output-isUserExcluded=False"
2012-12-19 15:36:11:751,634915281717510656,4,1,"End_Method-IsUserInOnePlaceMailExclusionList"
2012-12-19 15:36:11:756,634915281717560658,4,1,"Start_Method-FileExists"
2012-12-19 15:36:11:758,634915281717580660,4,1,"Data_Output-sPathName=C:\Users\Stefan\AppData\Roaming\Scinaptic\OnePlaceMail\config.xml"
2012-12-19 15:36:11:760,634915281717600661,4,1,"Data_Output-fileExists=True"
2012-12-19 15:36:11:762,634915281717620662,4,1,"End_Method-FileExists"
2012-12-19 15:36:11:765,634915281717650664,4,1,"Start_Method-FileExists"
2012-12-19 15:36:11:767,634915281717670665,4,1,"Data_Output-sPathName=C:\Program Files (x86)\Scinaptic\Scinaptic OnePlaceMail\MachineConfig.xml"
2012-12-19 15:36:11:769,634915281717690666,4,1,"Data_Output-fileExists=True"
2012-12-19 15:36:11:771,634915281717710667,4,1,"End_Method-FileExists"
2012-12-19 15:36:11:773,634915281717730668,4,1,"Start_Method-FileExists"
2012-12-19 15:36:11:775,634915281717750669,4,1,"Data_Output-sPathName=C:\Users\Stefan\AppData\Roaming\Scinaptic\OnePlaceMail\config.xml"
2012-12-19 15:36:11:777,634915281717770670,4,1,"Data_Output-fileExists=True"
2012-12-19 15:36:11:779,634915281717790672,4,1,"End_Method-FileExists"
2012-12-19 15:36:11:800,634915281718000684,4,1,"Start_Method-ThisAddIn_StartUp"
2012-12-19 15:36:11:802,634915281718020685,4,1,"Start_Code_Block-Check For Config File and manifest"
2012-12-19 15:36:11:804,634915281718040686,4,1,"Start_Method-FileExists"
2012-12-19 15:36:11:807,634915281718070688,4,1,"Data_Output-sPathName=C:\Users\Stefan\AppData\Roaming\Scinaptic\OnePlaceMail\config.xml"
2012-12-19 15:36:11:809,634915281718090689,4,1,"Data_Output-fileExists=True"
2012-12-19 15:36:11:811,634915281718110690,4,1,"End_Method-FileExists"
2012-12-19 15:36:11:813,634915281718130691,4,1,"Start_Method-FileExists"
2012-12-19 15:36:11:815,634915281718150692,4,1,"Data_Output-sPathName=C:\Users\Stefan\AppData\Roaming\Scinaptic\OnePlaceMail\manifest.xml"
2012-12-19 15:36:11:817,634915281718170693,4,1,"Data_Output-fileExists=True"
2012-12-19 15:36:11:820,634915281718200695,4,1,"End_Method-FileExists"
2012-12-19 15:36:11:822,634915281718220696,4,1,"End_Code_Block-Check For Config File and manifest"
2012-12-19 15:36:11:831,634915281718310701,4,1,"Start_Method-processVersionReleaseUpdates"
2012-12-19 15:36:11:834,634915281718340703,4,1,"End_Method-processVersionReleaseUpdates"
2012-12-19 15:36:11:837,634915281718370705,4,1,"Start_Code_Block-Check for SOFTWARE\Microsoft\Office\15.0\Outlook\Security\NonDefaultStoreScript registery key"
2012-12-19 15:36:11:839,634915281718390706,4,1,"End_Code_Block-Check for SOFTWARE\Microsoft\Office\15.0\Outlook\Security\NonDefaultStoreScript registery key"
2012-12-19 15:36:11:842,634915281718420708,4,1,"Start_Method-FileExists"
2012-12-19 15:36:11:844,634915281718440709,4,1,"Data_Output-sPathName=C:\Program Files (x86)\Scinaptic\Scinaptic OnePlaceMail\MachineConfig.xml"
2012-12-19 15:36:11:847,634915281718470710,4,1,"Data_Output-fileExists=True"
2012-12-19 15:36:11:849,634915281718490712,4,1,"End_Method-FileExists"
2012-12-19 15:36:11:852,634915281718520713,4,1,"Start_Method-FileExists"
2012-12-19 15:36:11:855,634915281718550715,4,1,"Data_Output-sPathName=C:\Users\Stefan\AppData\Roaming\Scinaptic\OnePlaceMail\config.xml"
2012-12-19 15:36:11:857,634915281718570716,4,1,"Data_Output-fileExists=True"
2012-12-19 15:36:11:860,634915281718600718,4,1,"End_Method-FileExists"
2012-12-19 15:36:11:862,634915281718620719,4,1,"Start_Method-FileExists"
2012-12-19 15:36:11:865,634915281718650721,4,1,"Data_Output-sPathName=C:\Users\Stefan\AppData\Roaming\Scinaptic\OnePlaceMail\config_update.xml"
2012-12-19 15:36:11:868,634915281718680722,4,1,"Data_Output-fileExists=False"
2012-12-19 15:36:11:870,634915281718700724,4,1,"End_Method-FileExists"
2012-12-19 15:36:11:876,634915281718760727,4,1,"Start_Method-LoadGeneralConfigXMLSettings"
2012-12-19 15:36:11:879,634915281718790729,4,1,"End_Method-LoadGeneralConfigXMLSettings"
2012-12-19 15:36:11:88
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Ilia Zhukov commented
Hi,
thank you for your question.
To answer this, could you please provide OnePlaceMail logs for this issue? Please refer to the following article for the details: http://www.scinaptic.com/support/0062.html
Please send the results to ilia (аt) scinaptic.com
Could you please also let me know is the newly created library based on some custom library template?
Hope to hear from you soon. Please update this topic if you have any questions. Thank you.