Hi Thomas,

Thank you for your reply.

Can you please send us the email in question, so we can try to save it to SharePoint using OPM. please email us to mailto:Suport@oneplacesolutions.com

Regards,

Zeeshan

Hi Zeeshan,

thank you for getting back to me.

I have saved the sam email directly, not using OnePlaceMail, and it came through with the intended text. I tried the same email again, with OnePlaceMail, and the text was in Cyrillic again. Pretty strange.

Hi Timothy

Thank you for your inquiry.

Can you please save an email directly to SharePoint using internet explorer and then try to open the email from SharePoint. taking OnePlaceMail totally out of the question.

Do you still get the same issue?

Regards,

Zeeshan

I saved the emails again and still got the words translated to Cyrillic. I then created a test email and saved it. I included bullet points and apostrophes. This time the letters didn't get translated to Cyrillic, but looked as they were intended. I then checked to see if it might be due to the fonts.

The first email that I had uploaded (which got translated to Cyrillic) was using Calibri font. The test email that I uploaded was using Times New Roman. I copied both emails in to a Word document and switched the fonts around. I then sent a new email containing the switched fonts and uploaded it to SharePoint. The entire email came through looking as it was intended. I have also tried to find some settings, but can't find anything obvious. Any ideas?