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Timothy Frojd

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  1. Saved files display Greek letters

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    4 comments  ·  OnePlaceMail (Desktop) » Issue  ·  Admin →
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    Timothy Frojd commented  · 

    Hi Zeeshan,

    thank you for getting back to me.

    I have saved the sam email directly, not using OnePlaceMail, and it came through with the intended text. I tried the same email again, with OnePlaceMail, and the text was in Cyrillic again. Pretty strange.

    An error occurred while saving the comment
    Timothy Frojd commented  · 

    I saved the emails again and still got the words translated to Cyrillic. I then created a test email and saved it. I included bullet points and apostrophes. This time the letters didn't get translated to Cyrillic, but looked as they were intended. I then checked to see if it might be due to the fonts.

    The first email that I had uploaded (which got translated to Cyrillic) was using Calibri font. The test email that I uploaded was using Times New Roman. I copied both emails in to a Word document and switched the fonts around. I then sent a new email containing the switched fonts and uploaded it to SharePoint. The entire email came through looking as it was intended. I have also tried to find some settings, but can't find anything obvious. Any ideas?

    Timothy Frojd shared this idea  · 

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