files in folders not visible
Hello,
I´m using Outlook 365 on-premise installation on my computer.
I´m not sure if this is important, but I´m from Switzerland and the general language is German!
I installt the 30 days test version and checking all things.
- OnePlace Docs Explorer is working well - everything fine
- OnePlace Mail a) I can add Favorites (I can connect to database) b) I can see the "Favorites" folders on the left side under -OnePlaceMail - c) I made the setup for the emails like on your instruction - if you upload/copy a mail to the folder I can see the mail in Sharepoint with the right columns -> d) But I can´t see the files in the folders. The search field ist empty and there is nothing, but if I connect to sharepoint I can see the file.
I think there is a problem with the "View"-Settings, but I really do not know what to do.
Could you help me please.
Thank you.
Regards
Anonymous
shared this idea
If Microsoft 365 content is not visible, you may need to adjust the compatibility settings in Outlook. Further information can be found here: KB0151 - Resolve display issue with OnePlaceMail & Outlook 2016, 2019 & O365 | OnePlaceMail | Knowledgebase (oneplacesolutions.com)
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Loris Schmid
commented
I have the same problem. I Use:
OnePlaceMail Build: 30.29.23130.6
Outlook Version: 2016/2019/365
When I copy o move a email in Sharepoint using Outlook I can see the folder, but if I want navigate with Outlook i can't see folder or files.
I have setted in the Home page like you describe.
Thanks, -
Hi there
I believe the issue you are experiencing is around the "homepage" setting on the PST.
Can you please select the OnePlaceMail pst,and the document library that is not showing any items.
Please then go to Outlook Menu, and select Folders, then Folder Properties. On the second tab, please select "HomePage" Is the checkbox here, selected? If not, please select this check box.If possible are you able to add an attachment of how the document library is being shown?
Kind regards
Elissa
