Document Sets don't show up in the Content View
In the Content View of OnePlaceDocs you show the contents of the selected library and you can select which view you want to see.
However the views don't show document sets so the user is left confused, thinking there are no document sets in the selected library.
It is important that users see a consistent representation of their library in SharePoint, OnePlaceDocs and in Explorer View and with OPD not showing the document sets this is confusing. This is leading to poor adoption by our users as they don't trust the Content view.
Can you please show the document sets in your Content view pane for the selected library, this would be a great improvement.
This is high on the product roadmap, and we will update when more accurately know which release this enhancement will feature in.