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AdminElissa C (Admin, OnePlace Solutions)

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  1. version

    1 vote

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    1 comment  ·  OnePlaceMail (Desktop) » Query  ·  Admin →
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    AdminElissa C (Admin, OnePlace Solutions) commented  · 

    Hi Mike

    That is correct, our most recent release is R7.4.2.
    This can be found on our website, Online Help area: http://www.oneplacesolutions.com/help/7.4/whatsnew/whats-new.htm

    Please let me know if you have any further queries.

    Kind regards

    Elissa

  2. Office 365 Federated login

    2 votes

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    2 comments  ·  OnePlaceMail for Outlook App » Issue  ·  Admin →
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    AdminElissa C (Admin, OnePlace Solutions) commented  · 

    Just an update to this issue, this is a known issue with federated auth + Outlook 2013 - we've raised this with Microsoft and unfortunately have our hands tied.
    In the meantime, its possible to use OWA, Outlook 2016, or Outlook for Mac.

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    AdminElissa C (Admin, OnePlace Solutions) commented  · 

    Hi

    Thanks for getting in touch and for bringing this issue to our attention. We'll look into the logs to see if we can identify a resolution. I'll update this thread, once this has been reviewed

  3. groups are not shown correctly. I would like to save in my O365 groups. I don't see them

    2 votes

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    5 comments  ·  OnePlaceMail for Outlook App » Outlook OWA  ·  Admin →
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    AdminElissa C (Admin, OnePlace Solutions) commented  · 

    Hi Jeroen
    Thanks for getting in touch. Can you please confirm whether the groups you can see are all public groups (and yours are private?)

    Kind regards

    Elissa

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    AdminElissa C (Admin, OnePlace Solutions) commented  · 

    Hi Donovan,
    Regarding your issue of only seeing 2 groups - this could be either because these are private groups or you are not an administrator of these groups.
    We've logged this issue with Microsoft, for their review/feedback.

    We'll update this thread once we receive any updates.

    Best regards

    Elissa

  4. plugin-spawned browsers have scrollbars disabled

    1 vote

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    1 comment  ·  OnePlaceMail for Outlook App » Issue  ·  Admin →
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    AdminElissa C (Admin, OnePlace Solutions) commented  · 

    Hey Scott

    Thanks for raising this issue. This one is confined to Outlook 2013, and the way it handles the url.

    We're working on it to see whether we can resolve it. We will update this thread once there are any changes for this issue.

    Thanks

    Elissa

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