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Benoit Fournier

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  1. Toolbar missing from Word/Excel/PPT 2013 after upgrade from OPM 6.x to 7.1

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    Answered  ·  6 comments  ·  OnePlaceDocs (Desktop)  ·  Admin →
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    Benoit Fournier commented  · 

    Elissa,

    It looks like the issue happened only with the 7.0 package. We made sure that version 7.1 was used and it fixed this issue. I think that it was a known issue with 7.0.

    Thanks,

    Benoit

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    Benoit Fournier commented  · 

    Elissa,

    Yes, the value is set to 3 but the toolbar doesn't display.

    One difference between my machine, where it is working, and the other test computers is that I am in 64 bits and the other machines are still on 32 bits.

    What else can I check?

    Thanks,

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    Benoit Fournier commented  · 

    Hi,

    Yes, the standalone application works. It is just missing from the Office toolbar.It is working on my machine but not on two other test machines.

    Thank,

    Benoit Fournier shared this idea  · 

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