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Niek

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    Niek commented  · 

    Hi Elissa,

    Because we are using a Citrix environment, we can't access the %appdata%\local\scinaptic\oneplaccemail\temp folder.

    We do have"C:\Users\\AppData\Roaming\Scinaptic\OnePlaceMail\

    But there is no temp folder there.

    I checked in Windows Explorer, but i can't see the MSG preview (when i enable the preview pane in explorer)

    We have the OnePlace Mail data setting set on: Roaming User Profile.

    What to do next?

    Niek shared this idea  · 

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