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Janice Peterson

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    Janice Peterson commented  · 

    I emailed you Elissa. Here is a recap: I am in central U.S.A. so our time zones are very different. However I can work around that if needed.

    If you are in Sydney, we could schedule a time between 7:00am and 11:00am your time. (This is 4:00pm to 7:00pm my time).

    Please let me know the day and time that works best for you. (I will not be available on Friday July 3, as this is a holiday.)

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    Janice Peterson commented  · 

    Basically followed the steps set out in the link you shared above. (by the way where the instructions say 'The image below shows a Column Mapping list configured with example mappings', there is no image. It skips to changing client settings.) Anyway, here are the steps I took:

    1. create a custom list with new required columns for From Column and To Column (ensuring the spacing and case is exact). Change the Title column name to Scope

    2. populate the list like the below, which is example of one record:

    Scope = Global; From Column = EmFrom; To Column = Sender

    3. add URL of the list to OPM Settings>Save tab

    4. create a library with columns corresponding to the names of the To Column references from the list. i.e. library has a column named Sender.

    When I copy an email over to the library, I get the error messages: "Request failed with HTTP status 404. Not found." and then, "An error has occurred loading form fields for . Object Reference not set to an instance of an object"

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    Janice Peterson commented  · 

    I am following these steps, and my URL does NOT display field ID = EmFrom. It displays field ID = From. Can you help me?

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