Can't sign in when using Okta SSO
We are unable to sign in. I believe this is due to us using Okta Single Sign-on with Office 365.
We can sign in when using the OnePlaceMail (Desktop) plug-in, but we can't using the newer OnePlaceMail (Office Store App) plug-in with Outlook 2016.
See attachment.
4
votes
XS
shared this idea
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Hi XS, Thanks - we might need to do a little extra troubleshooting for this. Are you able to email me at support@oneplacesolutions.com so we can set up a screen share?
Kind regards
Elissa
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XS
commented
Hi Elissa,
Other users also have the same problem when signing in from Outlook 2016.
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Thanks XS, for this information.
Are you able to confirm if this occurs for anyone else within your organisation? -
XS
commented
I can sign in when using Outlook OWA, so it only seems to be a problem with Outlook 2016.
