Can't sign in when using Okta SSO
We are unable to sign in. I believe this is due to us using Okta Single Sign-on with Office 365.
We can sign in when using the OnePlaceMail (Desktop) plug-in, but we can't using the newer OnePlaceMail (Office Store App) plug-in with Outlook 2016.
Hi XS, Thanks - we might need to do a little extra troubleshooting for this. Are you able to email me at firstname.lastname@example.org so we can set up a screen share?
Other users also have the same problem when signing in from Outlook 2016.
Thanks XS, for this information.
Are you able to confirm if this occurs for anyone else within your organisation?
I can sign in when using Outlook OWA, so it only seems to be a problem with Outlook 2016.