OnePlaceMail Lite roaming profile
Is there a way to change the default behaviour of the roaming profile option under "General Settings" of the Plugin options?
OnePlaceMail Lite plugin does not appear to be using %appdata% to create the oneplacemail.pst file in the default roaming profile folder, but rather the entire mapped path.
This causes problems when the .pst file is not in the same path on a load balanced server (for example, Profile1 is stored under C:\Users\Profile1 on Server1 but may be C:\Users\Profile1_xx on Server2).
When this situation plays out, it prompts the user to create another OnePlaceMail.pst file in the original path - C:\Users\Profile1.
Simon Lo commented
Data Location option in the General tab is already set to the 2nd one:
"OnePlaceMail Data File - Roaming user profile".
Thanks for your inquiry.
Can you please confirm the setting the default data location that is selected in OnePlaceMail Settings | Outlook | General tab?
We do use %appdata% to set the location, however the default setting is %appdata%\local\OnePlaceSolutions.
If you are using roaming profiles, you should select the 2nd option in the OnePlaceMail settings.