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Outlook Data File Error when opening Outlook

We are getting users with the error when they open outlook:

Outlook Data File. The File c:\users\username\AppData\Local\Microsoft\Outlook\SharePoint Lists.pst cannot be found.

The config_update.xml file is:

-

-

Any help would be much appreciated.

Thanks

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Steve Russell shared this idea  ·   ·  Report…  ·  Admin →

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  • Steve Russell commented  ·   ·  Report

    OK - thanks for your help. Good to know that it is not related to OnePlaceMail or licensing.

    Thank you.

    Steve

  • Elissa commented  ·   ·  Report

    Hi Steve

    Thanks for the screenshot.

    The only entry we make for a PST is the PST named -OnePlaceMail-

    The SharePoint list can be created when a user connects a list to Outlook, via the library in SharePoint. However, if you would like to remove this error, you can select 'Remove' in the Data File dialogue box (as per your image above).

    Kind regards

    Elissa

  • Elissa commented  ·   ·  Report

    Hi Steve

    Are you able to add a screenshot?

    This may be an Outook issue.

    Can you please browse to File, Account Settings, Account Settings, Data Files and remove the SharePoint Lists.pst that might be listed here.

    Kind regards

    Elissa

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