Hi Elissa,

Thanks for the tip, I hadn't spotted that column which solves my problem nicely.

Regards,

Murray

Hi Murray,

Thanks for your feedback. Currently, it is not possible to strip specific terms from the name.

If you are seeking to view the saved emails in the library, we would suggest adding the Conversation to the default view. This will show the emails by conversation, rather than the subject. This does not include the FW, or RE in the subject:

https://d2r1vs3d9006ap.cloudfront.net/s3_images/1486544/emconv.png?1474418221

I hope this helps, please get in touch should you have any further queries

Kind regards

Elissa

I think it's great that oneplacemail can capture email attributes when populating into a document library/set.

An enhancement could be that it could recognise where the email subject has a "RE:" prefix or "FW:" and strip these from the email subject so that when filtering on email subject in a sharepoint list all the related emails will be seen.

Unless of course this can already be done, if so, how?

https://d2r1vs3d9006ap.cloudfront.net/s3_images/1368267/2016-02-19_13-30-48.jpg?1455850889

HI AKB

I believe we recreated the list.

Can you please provide a screenshot of the custom column mapping list?

Kind regards

Elissa

Hi Elissa,

I'm having the same issue as Janice describes, with the same setup, and the same error message. Would it be possible for you to post the resolution here?

Thanks Janice, I have responded via email to set up a time. 

Kind regards

Elissa 

I emailed you Elissa. Here is a recap: I am in central U.S.A. so our time zones are very different. However I can work around that if needed.

If you are in Sydney, we could schedule a time between 7:00am and 11:00am your time. (This is 4:00pm to 7:00pm my time).

Please let me know the day and time that works best for you. (I will not be available on Friday July 3, as this is a holiday.)

Thanks Janice.

Would we be able to set up a screen share? Please email me at mailto:support@oneplacesolutions.com . to set up a suitable time.

Kind regards

Elissa

Basically followed the steps set out in the link you shared above. (by the way where the instructions say 'The image below shows a Column Mapping list configured with example mappings', there is no image. It skips to changing client settings.) Anyway, here are the steps I took:

1. create a custom list with new required columns for From Column and To Column (ensuring the spacing and case is exact). Change the Title column name to Scope

2. populate the list like the below, which is example of one record:

Scope = Global; From Column = EmFrom; To Column = Sender

3. add URL of the list to OPM Settings>Save tab

4. create a library with columns corresponding to the names of the To Column references from the list. i.e. library has a column named Sender.

When I copy an email over to the library, I get the error messages: "Request failed with HTTP status 404. Not found." and then, "An error has occurred loading form fields for . Object Reference not set to an instance of an object"

Hi Janice,

Are you able to share the steps you have already performed?

Are you creating your own site columns, and seeking to map from the OnePlaceMail columns to these?

Please refer to the following documentation, which may assist.

http://www.oneplacesolutions.com/help/current/#?id=5178

Kind regards

Elissa

I am following these steps, and my URL does NOT display field ID = EmFrom. It displays field ID = From. Can you help me?

Hi Steve

Thanks can you please confirm when you select the column in the document library, in the URL that the field ID = EmFrom

https://d2r1vs3d9006ap.cloudfront.net/s3_images/1122537/2014-11-20_13-50-54.jpg?1416451974

Kind regards

Elissa

Dear Elissa

Please find the confirmation screenshots below

best regards

Steve

https://d2r1vs3d9006ap.cloudfront.net/s3_images/1121175/Capture.JPG?1416212488

https://d2r1vs3d9006ap.cloudfront.net/s3_images/1121176/Destination.JPG?1416213332

Hi Steve

Thank you for the clarification.

Can you please confirm

1. You have named the From Column exactly as detailed in our instructions, ie EmFrom, EmTo

2. You have added these columns to the document library where you are uploading.

Kind regards

Elissa

Dear Elissa

Thank you.

I mus not have been entirely clear.

I have created a central column mapping list and added this URL to the OPM settings in Outlook.

But when moving a mail to a library, having the columns as defined in the central column mapping list, the metadata is not entered

Best regards

Steve

Hi Steve 

You need to create a list, rather than a library with the custom column mapping. Please refer to our http://www.scinaptic.com/support/0085.html , page 36 for further instructions. 

Please also ensure you create columns in your document library with these columns, and add the URL to the OnePlaceMail Settings, Save tab in Outlook

Please let me know if you have any further issues. 

Kind regards

Elissa

Dear

I have a similar issue.

I have a library with a From and a To column. When I copy a mail to this library, these fields remain empty. So I have created a mapping list with Scope, From Column and To Column and placed following entries.

Global EmFrom From

Global EmTo To

But when copying an e-mail to this folder, the fields remain empty

Best regards

Steve

Hi Axel

Thanks for the update. I am happy to hear it is now working for you.

Kind regards

Elissa

I deleted the SP site and created a new one... not it works ! So this is not an issue anymore. Thks for ur help.