Remote User connection to Sharepoint Via Exchange
So far i like the solution, but we have several outsides sales reps.. 50. When outside the domain, how do the users use the program? The connection between outlook and sharepoint is not active ... Unless our VPN is open. This is not possible 24 7.
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Elissa commented
Hi Rick
The user must be connected to the network to allow the transfer from Outlook to SharePoint using OnePlaceMail.
The add in should load, regardless of network connectivity and if connected to a VPN, there should be no issue with using OnePlaceMail.
Are you able to add a screenshot to accompany this issue to assist with troubleshooting?Kind regards
Elissa
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Ricardo Sol De Andrade commented
Hello Team,
We are experiencing the same issue where the outlook add-in will not load if the connection to the network is done through VPN.
Has the app incorporated this feature since this topic has been responded?
Thank you
Rick
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Ilia Zhukov commented
Hi!
Thank you very much for your question.
Currently OnePlaceMail does not support delayed upload to SharePoint.
To simplify and partially automate the process remote users could potentially do the following:
Create new folder under the “Inbox” folder. E.g. “Delayed upload”.
Put all emails which should be uploaded to SharePoint into this folder.
When a connection to SharePoint is available, upload all emails at once.
Regardless of this, this feature (Delayed upload to SharePoint) would be a nice enhancement to the product, I’ve added your idea to our backlog for further analysis and discussion.
Thanks for the feedback!