Hi Jess

Thanks for the update.

The config.XML sits in your profile at c:\users\\AppData\Roaming\Scinaptic\OnePlaceMail.

IInstructions on how to create the config_update.xml file and how to deploy this can be found in our Administration Guide, page 5-7

Can you please confirm you are using Enterprise Edition?

Kind regards

Elissa

This is exactly the cause and solution, but unless I'm missing something I don't see where I am supposed to modify/create that XML. I am currently using only the client version.

1) Does the Enterprise license come with the Server components that would let me centrally manage these changes?

2) How/where do I set the changes for client only?

Hi Jesse

Thank you for your inquiry.

OnePlaceMail has a default set of list and libary types that we support. OnePlaceMai also allows you to specify custom list definition id's that are not part of the default set.

Please refer to our Administration Guide, page 56 for further information.

http://www.scinaptic.com/support/oneplacemail-administrator-guide.html

Please let me know if you have any further issues or queries

Kind regards

Elissa