Update on the process of using OnePlaceMail Lite 

With the release of OnePlaceMail v7 and two new products, OnePlaceDocs and OnePlaceLive, we are excited to be able to retain our free version, OnePlaceMail Lite (formerly called ‘Express’). With our new suite of products, we have introduced many significant changes and benefits that we want our customers to experience all our new capabilities.

Saying that, we are asking all our customers to trial our full product suite for 30 days. At the end of this trial period, you will be advised that the trial has expired, and will be offered a choice to downgrade to OnePlaceMail Lite, or continue using the full product suite.

Depending on your selection, the relevant links will provide instructions on how to proceed. Specifically, for the process of OnePlaceMail Lite, you will be asked for some information and then be able to download the Lite version. This process will include, uninstalling the full trial, and running the Lite installer.

Frequently Asked Questions 

Is there a way to downgrade, before the 30 day trial expires?As we are quite excited about the release of our upgraded OnePlaceMail and introduction of new products OnePlaceDocs, and OnePlaceLive, we wanted to give everyone the opportunity trial these. To allow this, we are inviting all of our customers to trial our full product suite for 30 days before continuing with the Lite (free) version. Considering this, we do not have a ‘shortcut’ to the Lite version available. 

Do I need to carry out these steps for every machine where OnePlaceMail Express is installed? Yes, all computers that have OnePlaceMail Express installed, will need to be upgraded to OnePlaceMail Lite.

Will my settings remain? Yes, all of your settings will be migrated over to the upgraded version.

What happens the next time I need to upgrade?When R7.2 is released, you will be able to upgrade directly to this release.