Licence url/location keeps clearing
For some users the url to the licence list keeps dropping as a result we need to reactivate the licensing by entering the url again from the settings.
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When you deploy OnePlaceMail you can set MSI switches for OnePlaceLive services which will ensure that OnePlaceLive Serivce URL is always set. You can find more information on MSI switches from this link https://www.oneplacesolutions.com/help/7.5/installation/installation-enterprise-deployment-install.htm
Alternatively, You can run a script to modify the registry for OnePlaceLive Services for the users who already have OnePlaceMail and docs installed. The parameter to change is LicenseLocation URL under
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\OnePlaceSolution\Common
Please let us know if you require any further assistance.