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Jairam Ashish

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  1. Not getting Installed because of error " Not valid Short File Name"

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    Being Considered  ·  6 comments  ·  OnePlaceMail (Desktop) » Issue  ·  Admin →
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    Jairam Ashish commented  · 

    Hi Elissa,

    Can we have a quick chat now on the error which im getting..

    You can call me if you are ok with it.

    00447412483898

    Regards

    Jairam

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    Jairam Ashish commented  · 

    Hi Elissa,

    Thank you for coming back, Im very sorry that I was busy in some other work.

    I have done as you were saying of runnig the file as " Run as Administrator."

    but it is still the same I dont know why is it creating this error. We wanted to purchase the software after we we have done enough evaluation.

    We work in London and GMT hours.

    It would be really grateful If you Could please help us by connecting through a remote session and solve the issue.

    What would be the Ideal timings, and when would be the Ideal date. If you could confirm this I would make my arrangements accordingly.

    Regards

    Jairam

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    Jairam Ashish commented  · 

    Hi Elissa,

    Thanks for comng back,

    I have done as you have said. I have repired the Office and then tried to install.

    Its the same again.

    The Office is 2013 version with 32 bit. and the Windows 8 64 bit.

    doesn't it take dot in between names as the user here has got james.shaw " dot in between names.

    Please suggest us a solution as we need to try and wanted to have an eterprise version when we first able to evaluate this.

    when I have tried with my name that is just " jairam " it has installed perfectly.

    Looking forward for your reply.

    Jairam

    Jairam Ashish shared this idea  · 

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