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Russell Cooper

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  1. Installation Error - system components

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    Being Considered  ·  5 comments  ·  OnePlaceMail (Desktop) » Issue  ·  Admin →
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    Russell Cooper commented  · 

    Hi,

    So tried opening with both files - same errors.

    Then tried after I logged in on her computer and the rror persists but was able to see a "Details" window which indicates the problem is the VSTO 2010 referenced above and that the system administrator is blocking it. This might be a question for the internal IT dept however I wouldn't have thought my colleague's access/rights would have been different. And I was able to see VSTO in the Program Files on her computer.

    Wouldn't this VSTO Runtime be installed as part of Microsoft 2010?

    Thanks

    Russell

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    Russell Cooper commented  · 

    Hi Elissa,

    I can confirm the .NET Framework installed is version 4.5 and that VSTO Runtime for 2010 is installed (teh way I checked VSTO was through the Program Files folder which I gather may not necessarily be reliable?).

    Thanks,

    Russell

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