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    Tony Flynn commented  · 

    Will do Elissa, thank you.

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    Tony Flynn commented  · 

    Thanks Elissa.

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    Tony Flynn commented  · 

    Hi Elissa, thanks for the reply.

    Here's a copy of the config_update.xml. It's straight out of the Administrator guide:

    <configuration>

    <outlook>

    <filenameMethod action="delete"/>

    <filenameMethod value="custom" customFileFormat="CompanyPrefix_[subject]_[sendername]_[uniquehash]" action="insert"/>

    </outlook>

    </configuration>

    The config.xml is being updated with the new value, but the filename still comes up as the default.

    Thanks

    Tony

    Tony Flynn shared this idea  · 

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