3 results found

1. Space in between 2 words in search gets auto-deleted if you type first letter of next word too slow, making unsearchable

   If you type 2 words in the search box of Outlook plug-in such as "John Doe" (with a space in between the 2 words) and you type the first letter of the next word too slow or if you pause to type it, (when typing out the "D" for Doe), then it will cause the intended space to get automatically deleted and push the 2 words together which causes it to become all one word and becomes a new word and unsearchable. It goes from the intended "John Doe" with a space to the unintended "JohnDoe" without a space and becomes unsearchable. You should NOT auto-delete anything that we type out in the search box. LEAVE OUR TYPING ALONE.

   If you type 2 words in the search box of Outlook plug-in such as "John Doe" (with a space in between the 2 words) and you type the first letter of the next word too slow or if you pause to type it, (when typing out the "D" for Doe), then it will cause the intended space to get automatically deleted and push the 2 words together which causes it to become all one word and becomes a new word and unsearchable. It goes from the intended "John Doe" with a space to the unintended "JohnDoe" without a space and… more

   3 votes

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   1 comment  ·  Outlook Windows  ·  Delete…  ·  Admin →
   Feature Done  ·  AdminElissa C (Admin, OnePlace Solutions) responded

   Thank you for the feedback on this item. We are pleased to advise that this has now been resolved.

2. search words should still produce file even if the word is not finished being spelled out

   When you start to type out a word in the search box such as "Smith Marianne" the item will not pull up until you have finished typing out the entire word. If you have only typed out "Smith Ma" then there are no search results. Even if you type out as far as "Smith Marian" without the "ne" at the end, there are still no search results. Only after you have typed out the full last name and then the full first name, then it appears. Like this "Smith Marianne". Or if you type out the full name "Smith" by itself, then all Smith's will appear. But as soon as you start typing the next word such as "M" for Marianne, then all search results will disappear until the word is completely finished all the way to the last letter in the word. It should be that all search results come up even if you haven't finished spelling the word to the last letter.

   When you start to type out a word in the search box such as "Smith Marianne" the item will not pull up until you have finished typing out the entire word. If you have only typed out "Smith Ma" then there are no search results. Even if you type out as far as "Smith Marian" without the "ne" at the end, there are still no search results. Only after you have typed out the full last name and then the full first name, then it appears. Like this "Smith Marianne". Or if you type out the full name "Smith" by… more

   2 votes

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   1 comment  ·  Outlook Windows  ·  Delete…  ·  Admin →
   Feature Done  ·  AdminElissa C (Admin, OnePlace Solutions) responded

   Thank you for this feedback. We are pleased to advise that this has now been updated and when performing a search more results will now be returned.

   Kind regards

   Elissa

3. Saving filename to allow period ("."), comma (",") and other allowable characters

   I save files using YYYY.MM.DD format, however, OnePlace does not allow that naming convention.

   I like the reply with links option, but while I wait for that (i.e., uploading files) and then do another task (like open another email), I can't see that option or email with links. If I want to get back to that reply with links, I need to re-upload all the files, overwrite the files, wait, and repeat the process. It's a great feature, but there should be an easier way to reply with links.

   Finally, when saving from Outlook, if I "get back to work" and then delete or move the original email, OnePlace seems to have trouble uploading. I need to leave the email in my Inbox until it can be processed. Maybe there can be an 'save and archive' option so the email will be uploaded and then auto archived when it is processed.

   I save files using YYYY.MM.DD format, however, OnePlace does not allow that naming convention.

   I like the reply with links option, but while I wait for that (i.e., uploading files) and then do another task (like open another email), I can't see that option or email with links. If I want to get back to that reply with links, I need to re-upload all the files, overwrite the files, wait, and repeat the process. It's a great feature, but there should be an easier way to reply with links.

   Finally, when saving from Outlook, if I "get back to work"… more

   10 votes

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   5 comments  ·  Outlook Windows  ·  Delete…  ·  Admin →
   Feature Done  ·  AdminElissa C (Admin, OnePlace Solutions) responded

   Additional characters are now supported when saving with the OnePlaceMail App

   Further information can be found here: https://www.oneplacesolutions.com/release-notes-oneplacemail-app.html