Hi Elissa, James

Any progress since I sent the log file?

done

Hi James

Default Credentials is enabled (ticked).

The error occurs if the file is

1. on a network share

2. on the local desktop

3. on the root c:\

Hi James

Default Credentials is enabled (ticked).

The error occurs if the file is

1. on a network share

2. on the local desktop

3. on the root c:\

Mike,

Are you using the 'Default Credentials' in the OnePlaceMail - Settings - Credentials tab?  

If you test a right-click SendTo for a file on your root c:\ drive, do you receive the same error?

James

Hi

Could you please enable logging via OnePlaceMail Settings --> Outlook, Enable Application Logging (support). Please close/reopen Outlook then carry out the steps to generate this error. Please send this log file to mailto:support@scinaptic.com

kind regards

Elissa

Hi Elissa

I am a support technician and a OnePlaceMail reseller.

This problem is happening on my server and also on two of my client's server.

The server files can be successfully uploaded to SharePoint using all the following techniques:

1. Explorer View

2. Drag and drop from Explorer to SharePoint library

3. Using the SharePoint library Upload button.

We experience the same issue if the file is copied to the desktop and Send to > SharePoint.

Mike

Hi M

Could you please confirm the permissions you have to this location? Alternatively could you please attempt to right click, send to from a file on your desktop.

Please let me know whether either of these are successful.

Kind regards

Elissa