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Gideon Kay

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  1. OneplaceMail 7.3 is not accepting config_update.xml

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    Bug Resolved  ·  3 comments  ·  OnePlaceMail (Desktop) » Issue  ·  Admin →
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    Gideon Kay commented  · 

    Hi Zeeshan

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1445715/One.png?1467897222

    I've attached the file location and I'll email the file now from gideon.kay at connectnetworks.co.uk

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  2. Add in isuue Outlook 2013

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    5 comments  ·  OnePlaceMail (Desktop) » Issue  ·  Admin →
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    Gideon Kay commented  · 

    Hi Elissa

    That did the job! Many many thanks for your excellent and prompt assistance

    Regards

    Gideon

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    Gideon Kay commented  · 

    Hi Elissa

    Thanks for your reply. I have done the above.

    1. Enabling VSTO on both machine brings no alerts

    2. I have used the exe on one machine and msi on the other again to no avail.

    3. One machine I'm not sure if it was upgraded but the other was a clean install of office.

    One thing I have noted is that the add-in show as no "manufacturer" in the add-ins part of Outlook. Could this contribute to the issue?

    I have looked through the event logs and again nothing to give me a pointer.

    Many Thanks for your help

    Gideon

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