Hyperlink from "Insert from SharePoint" breaks when copy/pasted into Word
One of our internal customers was copying text from an email that contained links that someone had inserted using "Insert from SharePoint" (as link) into a Word document. However, we have discovered some odd behavior when you click the link to open the document...
When links are inserted into an email using OnePlace, they are formatted as follows
I have checked, and copy/paste does not change the link at all. When you click on the pasted link, it opens the correct document, but you notice that the document name is not as it should be. The name of the document has shown up as "DocIdRedir.aspx". If you make any changes to this document, and then try and save it you find that it throws an error: the document is read-only, you need to save it somewhere before you can make changes... but we know it is already saved in SP.
Alternatively, I tried copying the link and pasting it in as the URL in my browser. This then opened the document correctly without the odd behavior.
Is there a reason why these links don't seem to be supported in Word? Is there any easy way of transferring the links without the odd behavior? https://d2r1vs3d9006ap.cloudfront.net/s3_images/1541233/hyperlinkissues.png?1485222509
Just updating this thread, as this moved to email.
We can see there is an issue when the document ID setting is applied in OnePlaceMail and then copying the link from an email to word/excel document.
This is now placed on our backlog to be reviewed by the development team.
We'll update this thread once this has been resolved.