45 results found

1. "FILE NOT FOUND"

   When I save a mail to Sharepoint I keep getting an error Message that "file not found" With a big red X in the front of the URL... what is wrong?

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2. Custom email filename formats not working

   I'm trying to update the filename format generated when dragging and dropping an email into OnePlaceMail. I've used the configupdate.xml examples from the administration guide to set a custom filename but none of them seem to work. The config.xml is being updated but my file format stays as the default. The preset formats such as sentonsendername_title work fine.

   I'm on 6.6.1 Express, Outlook 2010 and Sharepoint 2013. Any ideas?

   Thanks

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3. I got a message that I need to update One place mail but when I try to it won't let me download the file

   I am using a computer that i havent used for a while and I got a message that I need to update OnePlace Mail, it said I had " 0" days to do it???

   I tried to update but it wont allow me to download the file

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4. OneplaceMail 7.3 is not accepting config_update.xml

   Hi

   I've put it in the correct folder yet it's not being "sucked in". It's a very simple file

   Gideon

   mailto:info@connectnetworks.biz

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5. Multiple Uploads

   Hello,i want to upload a lot of emails from some folder in Outlook.

   When i select all the files and click "Copy to Sharepoint"

   The files start to copy in the site than i request.

   But all the files conform just 1 row of the list.

   There's any way of do this but geting 1 row per file?.

   Thanks.

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6. One place mail wont open in office 2010 anymore

   we have a legacy setup that uses this and suddenly it won't work anymore. Are their any patches that could stop this?

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7. Can't see SharePoint site or O365 Group to Post To.

   I just installed the OnePlace add-on for O365. I was attempting to save an attachment to a SharePoint site I have. But the site does not appear in the available SharePoint sites My O365 Group for that same SharePoint site does not appear in the available groups either.

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8. content types not marked as visible appearing when using OPM

   In a document library (Sharepoint 2007) we have content types that have "not marked as visible" so they do not appear on the new button in the library and users cannot use then , however when the user uses OPM and goes to select a content type the ones not marked as visible appear is there a way for these content types not to appear.

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9. Unable to save message to Sharepoint

   When i try to copy/move a message to sharepoint destination (a document library), in the dialog form "Save to Sharepoint", properties section is empty and save button is disabled...

   https://d37wxxhohlp07s.cloudfront.net/s3_images/846737/Cattura.JPG?1358847380

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10. Unable to add/modify metadata on Library items after enabling OnePlaceMail?

    Hello Scinaptic Staff and Community!

    We've been quite happy with the OnePlaceMail plugin overall, however a user brought a rather large issue to my attention as we were testing a newly created site.

    Here's the issue:

    On Site A, "Shared Documents" is configured to have 2 views, the standard default view, and one that shows mostly email related columns so that emails and standard files may be stored in the same library w/o having to look at all the metadata from either eMails or all-else.

    Both files and email can be input into the Library by standard upload and OnePlaceMail (OPM) plugins respectively.

    The issue is only evident when trying to modify or add metadata to any file in the Library, attempting to do so does 2 things.

    1) throws the error seen below

    2) the metadata is NOT saved; this is a large problem.

    Here's a cap of the error:

    https://d37wxxhohlp07s.cloudfront.net/s3_images/860484/Err3.jpg?1361301008

    We're fairly certain that the behavior has something to do with how the "Attached" column is configured, but beyond that all attempts at a fix have thus far been fruitless.

    Here are some caps showing how the Library is configured:

    https://d37wxxhohlp07s.cloudfront.net/s3_images/860485/Err1.jpg?1361301102 (standard/default view)

    https://d37wxxhohlp07s.cloudfront.net/s3_images/860486/Err2.jpg?1361301152 (attempting to edit metadata)

    https://d37wxxhohlp07s.cloudfront.net/s3_images/860488/ErrColumns.jpg?1361301190 (column descriptions)

    At this point the only left thing we have not tried, is to disable the ability to view Attachement names altogether. And in so doing, would remove a good part of the functionality that was the point of the endeavor in the first place.

    Note that this Library has NOT had any email migrated via the OPM plugin yet (we were purposefully trying to eliminate any variables we could).

    HELP! I'm hoping that those more experience might show me where our hiccup/mistake/error/oversight is.

    We've never encountered any errors similar so we hope to prevail upon more experienced folk for advisement!

    Thanks in advance to any who might shed some light!

    -Yoshi Kodama

    Washington State University

    Hello Scinaptic Staff and Community!

    We've been quite happy with the OnePlaceMail plugin overall, however a user brought a rather large issue to my attention as we were testing a newly created site.

    Here's the issue:

    On Site A, "Shared Documents" is configured to have 2 views, the standard default view, and one that shows mostly email related columns so that emails and standard files may be stored in the same library w/o having to look at all the metadata from either eMails or all-else.

    Both files and email can be input into the Library by standard upload and OnePlaceMail… more

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    Bug Resolved  ·  1 comment  ·  Issue  ·  Delete…  ·  Admin →
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11. OnePlaceMail not capturing the body of an email when I saved to a List.

    If I copy an email into a list, it captures the correct data in columns such as Date, Content Type, Title but it doesn't input the body of the email into the Description column. Currently I have to manually copy the body of the email into the Description column. Is there an alternative to this method?

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    Bug Resolved  ·  2 comments  ·  Issue  ·  Delete…  ·  Admin →
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12. The remote server returned an error: (401) Unauthorized.

    Hi, I can't make express edition to work, as I get: : The remote server returned an error: (401) Unauthorized. message. It's a hosted version of SharePoint 2007.Other products work as expected. Even internet explorer works and mapped drives as well.

    I can see the following in the documentation part: How can I use OnePlaceMail when my SharePoint server is in another domain or hosted and I need to supply a username and password which is different to who I am logged onto my computer as?

    and

    How do I connect OnePlaceMail to SharePoint Site Collections?

    but nothing works, wrong password :(

    any ideas are appreciated, thanks

    Hi, I can't make express edition to work, as I get: : The remote server returned an error: (401) Unauthorized. message. It's a hosted version of SharePoint 2007.Other products work as expected. Even internet explorer works and mapped drives as well.

    I can see the following in the documentation part: How can I use OnePlaceMail when my SharePoint server is in another domain or hosted and I need to supply a username and password which is different to who I am logged onto my computer as?

    and

    How do I connect OnePlaceMail to SharePoint Site Collections?

    but nothing works, wrong… more

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    Bug Resolved  ·  4 comments  ·  Issue  ·  Delete…  ·  Admin →
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13. error occurring when saving emails to sharepoint through ONEPLACEMAIL

    When saving an email to sharepoint the following error comes up

    Object reference not set to an instance of an object

    This error has only just happened not sure if it has happened after an update to SharePoint

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    Bug Resolved  ·  1 comment  ·  Issue  ·  Delete…  ·  Admin →
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14. License Error Location notice - Office 2007

    When attempting to store a file - on a Office 2007 environment - the following "error" notice was displayed. It appeared to be a warning only as the user was able to progress.

    title - The license has not been specified in Outlook OnePlaceMail Settings / Licensing / Enterprise Edition / Licence Location - please specify the license location and attempt the save operation again.

    We have no problems with 2010.

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/914725/license.jpg?1371603441

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    Bug Resolved  ·  3 comments  ·  Issue  ·  Delete…  ·  Admin →
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15. OnePlaceMail not loading in Outlook

    Hi,

    One one client PC OnePlaceMail is not loading in Outlook. I have installed the latest version 6.4.2 but still nothing.

    I followed the KB from Scinaptic en now when I try to enable OnePlaceMail and I see the error shown below.

    I thought it had something to do with VSTO but I have installed this, repaired it, nothing...

    Any idea?

    Root element is missing.

    ************** Exception Text **************

    System.Xml.XmlException: Root element is missing.

    at System.Xml.XmlTextReaderImpl.Throw(Exception e)

    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()

    at System.Xml.XmlTextReaderImpl.Read()

    at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)

    at System.Xml.XmlDocument.Load(XmlReader reader)

    at System.Xml.XmlDocument.Load(String filename)

    at Scinaptic.OnePlaceMail.API.Core.ExceptionDialog..ctor(String briefProblemDescriptionForUser, Exception ex)

    at FileToWSSOutlookAddIn.ThisAddIn.b(Object A0, EventArgs A1)

    at Microsoft.Office.Tools.AddInImpl.OnStartup()

    at Microsoft.Office.Tools.AddInImpl.AddInExtensionImpl.Microsoft.Office.Tools.EntryPoint.OnStartup()

    at Microsoft.Office.Tools.AddInBase.OnStartup()

    at FileToWSSOutlookAddIn.ThisAddIn.FinishInitialization()

    at Microsoft.Office.Tools.AddInBase.Microsoft.Office.Tools.EntryPoint.FinishInitialization()

    at Microsoft.VisualStudio.Tools.Office.Runtime.DomainCreator.ExecuteCustomization.ExecutePhase(ExecutionPhases executionPhases)

    at Microsoft.VisualStudio.Tools.Office.Runtime.DomainCreator.ExecuteCustomization.Microsoft.VisualStudio.Tools.Office.Runtime.Interop.IExecuteCustomization2.ExecuteEntryPoints()

    ************** Loaded Assemblies **************

    mscorlib

    Assembly Version: 4.0.0.0
    
    Win32 Version: 4.0.30319.296 (RTMGDR.030319-2900)
    
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
    

    ---

    Microsoft.VisualStudio.Tools.Office.Runtime.Internal

    Assembly Version: 10.0.0.0
    
    Win32 Version: 10.0.40303.0
    
    CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Office.Runtime.Internal/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Office.Runtime.Internal.dll
    

    ---

    System

    Assembly Version: 4.0.0.0
    
    Win32 Version: 4.0.30319.1001 built by: RTMGDR
    
    CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
    

    ---

    System.Configuration

    Assembly Version: 4.0.0.0
    
    Win32 Version: 4.0.30319.1 (RTMRel.030319-0100)
    
    CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
    

    ---

    System.Xml

    Assembly Version: 4.0.0.0
    
    Win32 Version: 4.0.30319.233 built by: RTMGDR
    
    CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
    

    ---

    Microsoft.VisualStudio.Tools.Applications.Runtime

    Assembly Version: 10.0.0.0
    
    Win32 Version: 10.0.40303.0
    
    CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Applications.Runtime/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Applications.Runtime.dll
    

    ---

    System.Core

    Assembly Version: 4.0.0.0
    
    Win32 Version: 4.0.30319.233 built by: RTMGDR
    
    CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
    

    ---

    Microsoft.Office.Tools

    Assembly Version: 10.0.0.0
    
    Win32 Version: 10.0.40303.0
    
    CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.Office.Tools/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.Office.Tools.dll
    

    ---

    Microsoft.Office.Tools.Outlook.Implementation

    Assembly Version: 10.0.0.0
    
    Win32 Version: 10.0.40303.0
    
    CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.Office.Tools.Outlook.Implementation/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.Office.Tools.Outlook.Implementation.dll
    

    ---

    Microsoft.Office.Tools.Common.Implementation

    Assembly Version: 10.0.0.0
    
    Win32 Version: 10.0.40303.0
    
    CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.Office.Tools.Common.Implementation/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.Office.Tools.Common.Implementation.dll
    

    ---

    Microsoft.Office.Tools.Common

    Assembly Version: 10.0.0.0
    
    Win32 Version: 10.0.40303.0
    
    CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.Office.Tools.Common/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.Office.Tools.Common.dll
    

    ---

    Microsoft.Office.Tools.Outlook

    Assembly Version: 10.0.0.0
    
    Win32 Version: 10.0.40303.0
    
    CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.Office.Tools.Outlook/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.Office.Tools.Outlook.dll
    

    ---

    System.Windows.Forms

    Assembly Version: 4.0.0.0
    
    Win32 Version: 4.0.30319.1002 built by: RTMGDR
    
    CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
    

    ---

    System.Drawing

    Assembly Version: 4.0.0.0
    
    Win32 Version: 4.0.30319.1001 built by: RTMGDR
    
    CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
    

    ---

    FileToWSSOutlookAddIn

    Assembly Version: 1.0.0.0
    
    Win32 Version: 1.0.0.22
    
    CodeBase: file:///C:/Program%20Files%20(x86)/Scinaptic/Scinaptic%20OnePlaceMail/FileToWSSOutlookAddIn.DLL
    

    ---

    Microsoft.Office.Tools.Outlook.v4.0.Utilities

    Assembly Version: 10.0.0.0
    
    Win32 Version: 10.0.30319.1
    
    CodeBase: file:///C:/Program%20Files%20(x86)/Scinaptic/Scinaptic%20OnePlaceMail/Microsoft.Office.Tools.Outlook.v4.0.Utilities.DLL
    

    ---

    Microsoft.Office.Tools.Common.v4.0.Utilities

    Assembly Version: 10.0.0.0
    
    Win32 Version: 10.0.30319.1
    
    CodeBase: file:///C:/Program%20Files%20(x86)/Scinaptic/Scinaptic%20OnePlaceMail/Microsoft.Office.Tools.Common.v4.0.Utilities.DLL
    

    ---

    Scinaptic.OnePlaceMail.API.Core

    Assembly Version: 1.0.0.0
    
    Win32 Version: 1.0.0.25
    
    CodeBase: file:///C:/Program%20Files%20(x86)/Scinaptic/Scinaptic%20OnePlaceMail/Scinaptic.OnePlaceMail.API.Core.DLL
    

    ---

    Microsoft.Office.Interop.Outlook

    Assembly Version: 14.0.0.0
    
    Win32 Version: 14.0.4760.1000
    
    CodeBase: file:///C:/windows/assembly/GAC_MSIL/Microsoft.Office.Interop.Outlook/14.0.0.0__71e9bce111e9429c/Microsoft.Office.Interop.Outlook.dll
    

    ---

    Scinaptic.OnePlaceMail.API.ClientIntegration

    Assembly Version: 1.0.0.0
    
    Win32 Version: 1.0.0.25
    
    CodeBase: file:///C:/Program%20Files%20(x86)/Scinaptic/Scinaptic%20OnePlaceMail/Scinaptic.OnePlaceMail.API.ClientIntegration.DLL
    

    ---

    System.Web.Services

    Assembly Version: 4.0.0.0
    
    Win32 Version: 4.0.30319.1 (RTMRel.030319-0100)
    
    CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/System.Web.Services/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll
    

    ---

    Microsoft.VisualStudio.Tools.Office.Runtime.Internal.resources

    Assembly Version: 10.0.0.0
    
    Win32 Version: 10.0.40303.0
    
    CodeBase: file:///C:/windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Office.Runtime.Internal.resources/v4.0_10.0.0.0_nl_b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Office.Runtime.Internal.resources.dll
    

    ---

    Hi,

    One one client PC OnePlaceMail is not loading in Outlook. I have installed the latest version 6.4.2 but still nothing.

    I followed the KB from Scinaptic en now when I try to enable OnePlaceMail and I see the error shown below.

    I thought it had something to do with VSTO but I have installed this, repaired it, nothing...

    Any idea?

    Root element is missing.

    ************** Exception Text **************

    System.Xml.XmlException: Root element is missing.

    at System.Xml.XmlTextReaderImpl.Throw(Exception e)

    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()

    at System.Xml.XmlTextReaderImpl.Read()

    at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)

    at System.Xml.XmlDocument.Load(XmlReader reader)

    at System.Xml.XmlDocument.Load(String filename)

    at Scinaptic.OnePlaceMail.API.Core.ExceptionDialog..ctor(String briefProblemDescriptionForUser, Exception ex)

    at… more

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    Bug Resolved  ·  5 comments  ·  Issue  ·  Delete…  ·  Admin →
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16. Javascript error when click on the folder in outlook 2010

    I have a JavaScript problem when i click on Outlook 2010 to the web interface.

    The version of the Scinaptic One is 6.5.0.

    The error is : Bibliothèque non inscrite. https://d2r1vs3d9006ap.cloudfront.net/s3_images/965374/javascript_error.png?1380641751

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    Bug Resolved  ·  0 comments  ·  Issue  ·  Delete…  ·  Admin →
    How important is this to you?

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17. issue with bulk upload - Windows path error

    One of our users has a problem with the bulk upload function. He has sucsessfully uploaded 120 pdf files. No issue. He has tried 3 and 4 files from thsi area - no problem but when he tried the following selection he encountered this error - have you any ideas what is wrong with the selection ?

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/984086/files.jpg?1384228638" rel="nofollow">

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    Bug Resolved  ·  3 comments  ·  Issue  ·  Delete…  ·  Admin →
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18. Update has broken my SharePoint Connection - I now see Error: (500) Internal Server Error

    I've been using OnePlaceMail successfully for months, I've recently updated the Express Edition to the latest version 6.4 but it's broken my SharePoint Connections, I now see Error: (500) Internal Server Error. I've tried all the obvious things such as removing the connections etc.

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    Bug Resolved  ·  5 comments  ·  Issue  ·  Delete…  ·  Admin →
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19. Error message when starting Outlook

    I get this message when starting Outlook

    There was a problem refreshing OnePlaceMail recent locations

    Error: Sorry, something went wrong. You may want to try again.

    Application: Microsoft Outlook

    Method: Void set_Name(System.String)

    Stack Trace: at Microsoft.Office.Interop.Outlook.MAPIFolder.set_Name(String Name)

    at FileToWSSOutlookAddIn.ThisAddIn.RefreshRecentOutlookFoldersFromConfigFile(String configFilePath, Boolean isStartup)

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    Bug Resolved  ·  1 comment  ·  Issue  ·  Delete…  ·  Admin →
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20. Emails attributes' mapping not always working

    Hello,

    I created a document library in Sharepoint using column name as defined in the OPM documentation --> emSubject, emTo, EmFrom, ...

    For some of my mails it is working. The SP database gets well the meta data.

    For some others not. Meta data is empty !

    I did a logging but i do not see any error.

    I can provide it if needed (but preferably in private message)

    Thank you for your help

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    Bug Resolved  ·  2 comments  ·  Issue  ·  Delete…  ·  Admin →
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