45 results found

1. Emails moved to "Recovered Files" folder converting to draft

   For any reason if the emails are moved to "Recovered Files" folder then they don't remain in their original format. For some reason they are turning to draft mode. Even if moved back to "Inbox" emails remain in draft mode.

   Please help in resolving the issue ASAP.

   OnePlaceMail
   Build: 30.29.20196.12

   Outlook Version: 2016/2019/365

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   2 comments  ·  Issue  ·  Delete…  ·  Admin →
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   Bug Resolved  ·  AdminElissa C (Admin, OnePlace Solutions) responded

   This issue has been resolved in our latest release, OnePlace Solutions Desktop 8.2 which is now available for download.

   Please download the latest release here: https://www.oneplacesolutions.com/downloads.html
   And to see what else is includes in 8.2, please select the following link: https://www.oneplacesolutions.com/help/current/#?id=2004

2. Category flag not set when moving emails to SharePoint

   Recently OPM stopped auto-categorizing emails moved to SharePoint. The setting is enabled for the user. Categorization works when copying emails to SharePoint.
   Resetting the configuration option didn't resolve the issue. Any ideas?

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   Bug Resolved  ·  2 comments  ·  Issue  ·  Delete…  ·  Admin →
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3. Can't see SharePoint site or O365 Group to Post To.

   I just installed the OnePlace add-on for O365. I was attempting to save an attachment to a SharePoint site I have. But the site does not appear in the available SharePoint sites My O365 Group for that same SharePoint site does not appear in the available groups either.

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4. Solution Profiles 'losing' their specified groups, reverting to 'Everyone'

   I have noticed this since our upgrade to 7.4.2, occasionally OnePlace Live loses its memory of who should have access to certain Solution Profiles. In our organisation there are only two profiles that were originally set up to be accessed by 'Everyone'. The first few times this happened, I noticed at the staff member's desk. Luckily they don't gain access, as permissions are set in SharePoint. However, we do not want people seeing things they shouldn't be seeing. I thought maybe I was seeing things, but when I went in this afternoon there were very many profiles that were changed from 'Specific Groups' to 'Everyone'. This is a huge concern for us, so I was just wondering why this has only started happening since we got 7.4.2,and how to fix it please? https://d2r1vs3d9006ap.cloudfront.net/s3_images/1520805/oneplaceliveerror.png?1481255611

   I have noticed this since our upgrade to 7.4.2, occasionally OnePlace Live loses its memory of who should have access to certain Solution Profiles. In our organisation there are only two profiles that were originally set up to be accessed by 'Everyone'. The first few times this happened, I noticed at the staff member's desk. Luckily they don't gain access, as permissions are set in SharePoint. However, we do not want people seeing things they shouldn't be seeing. I thought maybe I was seeing things, but when I went in this afternoon there were very many profiles that were changed… more

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   Bug Resolved  ·  AdminElissa C (Admin, OnePlace Solutions) responded

   This bug was resolved in release 7.5

5. One place mail wont open in office 2010 anymore

   we have a legacy setup that uses this and suddenly it won't work anymore. Are their any patches that could stop this?

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6. Multiple Uploads

   Hello,i want to upload a lot of emails from some folder in Outlook.

   When i select all the files and click "Copy to Sharepoint"

   The files start to copy in the site than i request.

   But all the files conform just 1 row of the list.

   There's any way of do this but geting 1 row per file?.

   Thanks.

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7. config_update is removed

   Hello thanks for read, i have my config_update.xml in the folder "C:\Users\me\AppData\Roaming\OnePlace Solutions"

   When i open outlook 2013 the file is deleted from the folder.

   And the configuration does not work.

   Any clue with this?

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8. OneplaceMail 7.3 is not accepting config_update.xml

   Hi

   I've put it in the correct folder yet it's not being "sucked in". It's a very simple file

   Gideon

   mailto:info@connectnetworks.biz

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9. Drag and Drop error Outlook 2013

   Here is the error OnePlace gave me after Lite updated today:

   An unhandled error has occurred in the drag/drop operation (Items_ItemAdd event handler). Please try the drag/drop operation again.

   Error: COM object that has been separated from its underlying RCW cannot be used.

   Application: mscorlib

   Method: IntPtr GetCOMIPFromRCW(System.Object, IntPtr, IntPtr ByRef, Boolean ByRef)

   Stack Trace: at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)

   at Microsoft.Office.Interop.Outlook.MailItem.getSubject()

   at FileToWSSOutlookAddIn.ThisAddIn.a(UploadManifestOutlookFile A0, DocumentItem A1, MailItem A_2)

   at FileToWSSOutlookAddIn.ThisAddIn.a(UploadManifestOutlookFile A0, Object A1, MailItem A_2)

   at FileToWSSOutlookAddIn.ThisAddIn.c(Object A_0)

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10. Process for OnePlaceMail Lite

    Update on the process of using OnePlaceMail Lite 

    With the release of OnePlaceMail v7 and two new products, OnePlaceDocs and OnePlaceLive, we are excited to be able to retain our free version, OnePlaceMail Lite (formerly called ‘Express’). With our new suite of products, we have introduced many significant changes and benefits that we want our customers to experience all our new capabilities.

    Saying that, we are asking all our customers to trial our full product suite for 30 days. At the end of this trial period, you will be advised that the trial has expired, and will be offered a choice to downgrade to OnePlaceMail Lite, or continue using the full product suite.

    Depending on your selection, the relevant links will provide instructions on how to proceed. Specifically, for the process of OnePlaceMail Lite, you will be asked for some information and then be able to download the Lite version. This process will include, uninstalling the full trial, and running the Lite installer.

    Frequently Asked Questions 

    Is there a way to downgrade, before the 30 day trial expires?As we are quite excited about the release of our upgraded OnePlaceMail and introduction of new products OnePlaceDocs, and OnePlaceLive, we wanted to give everyone the opportunity trial these. To allow this, we are inviting all of our customers to trial our full product suite for 30 days before continuing with the Lite (free) version. Considering this, we do not have a ‘shortcut’ to the Lite version available. 

    Do I need to carry out these steps for every machine where OnePlaceMail Express is installed? Yes, all computers that have OnePlaceMail Express installed, will need to be upgraded to OnePlaceMail Lite.

    Will my settings remain? Yes, all of your settings will be migrated over to the upgraded version.

    What happens the next time I need to upgrade?When R7.2 is released, you will be able to upgrade directly to this release. 

    Update on the process of using OnePlaceMail Lite 

    With the release of OnePlaceMail v7 and two new products, OnePlaceDocs and OnePlaceLive, we are excited to be able to retain our free version, OnePlaceMail Lite (formerly called ‘Express’). With our new suite of products, we have introduced many significant changes and benefits that we want our customers to experience all our new capabilities.

    Saying that, we are asking all our customers to trial our full product suite for 30 days. At the end of this trial period, you will be advised that the trial has expired, and will be offered a… more

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11. Error during setup

    When installing OnePlaceMail-Lite I get an error with one of our users.

    Setup Failed. One or more issues caused the setup to fail. Please fix the issues

    0x80070490 - Element not found.

    Here is the log:

    [11E0:0E24][2015-08-06T09:24:09]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\sysadmin\Desktop\OnePlaceMail-Lite-Setup.exe, cmdline: '-burn.unelevated BurnPipe.{175C933C-BB67-420D-93B1-B22346E47E75} {64EAAA5F-F948-4B51-8EA2-307938C5B2AC} 2824'

    [11E0:0E24][2015-08-06T09:24:09]i000: Initializing string variable 'InstallAdminUrl' to value ''

    [11E0:0E24][2015-08-06T09:24:09]i000: Initializing string variable 'InstallFolder' to value '[ProgramFilesFolder]OnePlace Solutions'

    [11E0:0E24][2015-08-06T09:24:09]i000: Initializing numeric variable 'InstallOnePlaceMail' to value '1'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\sysadmin\AppData\Local\Temp\OnePlaceMailLite20150806092409.log'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\sysadmin\Desktop\OnePlaceMail-Lite-Setup.exe'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable 'WixBundleName' to value 'OnePlaceMail Lite'

    [11E0:0E24][2015-08-06T09:24:09]i100: Detect begin, 5 packages

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable 'NETFRAMEWORK40' to value '1'

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\VSTO Runtime Setup\v4R\'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable 'VSTORVersionV4' to value '10.0.40305'

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\VSTO Runtime Setup\v4R\'

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Wow6432Node\Microsoft\Office\Word\Addins\OnePlaceMail Productivity Tools for Word 2013'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'ProdTools2013x86' to value 0

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Wow6432Node\Scinaptic\OnePlaceMail\'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'OnePlaceMailPreV7Installedx86' to value 0

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'Office2010Installed' to value 1

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Office\12.0\Outlook\'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'Office2007Installed' to value 0

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Office\Word\Addins\OPM Productivity Tools for Word 2010'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'ProdTools2010x64' to value 0

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Office\Word\Addins\OnePlaceMail Productivity Tools for Word 2013'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'ProdTools2013x64' to value 0

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Office\12.0\User Settings\OPM Productivity Tools for Excel 2007\Create'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'ProdTools2007x86' to value 0

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Wow6432Node\Microsoft\Office\Word\Addins\OPM Productivity Tools for Word 2010'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'ProdTools2010x86' to value 0

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\OnePlace Solutions\OnePlaceMail\'

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Office\15.0\Outlook\'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'Office2013Installed' to value 0

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Office\12.0\User Settings\OPM Productivity Tools for Excel 2007\Create'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'ProdTools2007x64' to value 0

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Scinaptic\OnePlaceMail\'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'OnePlaceMailPreV7Installedx64' to value 0

    [11E0:0E24][2015-08-06T09:24:09]w120: Detected partially cached package: VSTORuntimeClient, invalid payload: VSTORuntimeClient, reason: 0x80070570

    [11E0:0E24][2015-08-06T09:24:09]i052: Condition 'VSTORFeature' evaluates to false.

    [11E0:0E24][2015-08-06T09:24:09]i052: Condition 'NETFRAMEWORK40' evaluates to true.

    [11E0:0E24][2015-08-06T09:24:09]i101: Detected package: VSTORuntime_Client, state: Absent, cached: Partial

    [11E0:0E24][2015-08-06T09:24:09]i101: Detected package: NetFx40Redist, state: Present, cached: None

    [11E0:0E24][2015-08-06T09:24:09]i101: Detected package: OnePlaceMail2013, state: Absent, cached: None

    [11E0:0E24][2015-08-06T09:24:09]i101: Detected package: OnePlaceMail2010, state: Absent, cached: None

    [11E0:0E24][2015-08-06T09:24:09]i101: Detected package: OnePlaceMail2007, state: Absent, cached: None

    [11E0:0E24][2015-08-06T09:24:09]i052: Condition 'NOT ((OnePlaceMailPreV7Installedx86) OR (OnePlaceMailPreV7Installedx64) OR (ProdTools2013x86) OR (ProdTools2013x64) OR (ProdTools2010x86) OR (ProdTools2010x64) OR (ProdTools2007x86) OR (ProdTools2007x64)) AND (OnePlaceMailVersion <> "enterprise")' evaluates to true.

    [11E0:0E24][2015-08-06T09:24:09]i199: Detect complete, result: 0x0

    [11E0:1038][2015-08-06T09:24:12]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1

    [11E0:1038][2015-08-06T09:24:30]i000: Setting string variable 'InstallFolder' to value 'C:\Program Files (x86)\OnePlace Solutions'

    [11E0:1038][2015-08-06T09:24:33]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1

    [11E0:0E24][2015-08-06T09:24:33]i200: Plan begin, 5 packages, action: Install

    [11E0:0E24][2015-08-06T09:24:33]i052: Condition 'NOT (VSTORVersionV4R >=v10.0.50325) OR NOT (VSTORVersionV4 >=v10.0.40820)' evaluates to true.

    [11E0:0E24][2015-08-06T09:24:33]w321: Skipping dependency registration on package with no dependency providers: VSTORuntime_Client

    [11E0:0E24][2015-08-06T09:24:33]i000: Setting string variable 'WixBundleLogVSTORuntimeClient' to value 'C:\Users\sysadmin\AppData\Local\Temp\OnePlaceMailLite201508060924090VSTORuntime_Client.log'

    [11E0:0E24][2015-08-06T09:24:33]w321: Skipping dependency registration on package with no dependency providers: NetFx40Redist

    [11E0:0E24][2015-08-06T09:24:33]i052: Condition '(Office2013Installed) AND (InstallOnePlaceMail = 1)' evaluates to false.

    [11E0:0E24][2015-08-06T09:24:33]i052: Condition '(Office2010Installed) AND (InstallOnePlaceMail = 1)' evaluates to true.

    [11E0:0E24][2015-08-06T09:24:33]i000: Setting string variable 'WixBundleRollbackLogOnePlaceMail2010' to value 'C:\Users\sysadmin\AppData\Local\Temp\OnePlaceMailLite201508060924091OnePlaceMail2010rollback.log'

    [11E0:0E24][2015-08-06T09:24:33]i000: Setting string variable 'WixBundleLogOnePlaceMail2010' to value 'C:\Users\sysadmin\AppData\Local\Temp\OnePlaceMailLite201508060924091_OnePlaceMail2010.log'

    [11E0:0E24][2015-08-06T09:24:33]i052: Condition '(Office2007Installed) AND (InstallOnePlaceMail = 1)' evaluates to false.

    [11E0:0E24][2015-08-06T09:24:33]i201: Planned package: VSTORuntime_Client, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None

    [11E0:0E24][2015-08-06T09:24:33]i201: Planned package: NetFx40Redist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [11E0:0E24][2015-08-06T09:24:33]i201: Planned package: OnePlaceMail2013, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [11E0:0E24][2015-08-06T09:24:33]i201: Planned package: OnePlaceMail2010, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

    [11E0:0E24][2015-08-06T09:24:33]i201: Planned package: OnePlaceMail2007, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [11E0:0E24][2015-08-06T09:24:33]i299: Plan complete, result: 0x0

    [11E0:0E24][2015-08-06T09:24:33]i300: Apply begin

    [0B08:0C80][2015-08-06T09:24:33]i360: Creating a system restore point.

    [0B08:0C80][2015-08-06T09:24:43]i361: Created a system restore point.

    [0B08:0C80][2015-08-06T09:24:43]i000: Caching bundle from: 'C:\Users\sysadmin\AppData\Local\Temp{c2adea7e-66b9-467d-b8d7-2f6d66617681}.be\OnePlaceMail-Lite-Setup.exe' to: 'C:\ProgramData\Package Cache{c2adea7e-66b9-467d-b8d7-2f6d66617681}\OnePlaceMail-Lite-Setup.exe'

    [0B08:0C80][2015-08-06T09:24:43]i320: Registering bundle dependency provider: {c2adea7e-66b9-467d-b8d7-2f6d66617681}, version: 30.23.15181.0

    [11E0:12BC][2015-08-06T09:24:43]w343: Prompt for source of package: VSTORuntimeClient, payload: VSTORuntimeClient, path: C:\Users\sysadmin\Desktop\vstor_redist.exe

    [11E0:12BC][2015-08-06T09:24:43]i338: Acquiring package: VSTORuntimeClient, payload: VSTORuntimeClient, download from: http://go.microsoft.com/fwlink/?LinkId=158918

    [0B08:03C4][2015-08-06T09:25:31]e000: Error 0x80070490: Failed to find expected public key in certificate chain.

    [0B08:03C4][2015-08-06T09:25:31]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.

    [0B08:03C4][2015-08-06T09:25:31]e000: Error 0x80070490: Failed to verify signature of payload: VSTORuntime_Client

    [0B08:03C4][2015-08-06T09:25:31]e310: Failed to verify payload: VSTORuntimeClient at path: C:\ProgramData\Package Cache.unverified\VSTORuntimeCli…

    When installing OnePlaceMail-Lite I get an error with one of our users.

    Setup Failed. One or more issues caused the setup to fail. Please fix the issues

    0x80070490 - Element not found.

    Here is the log:

    [11E0:0E24][2015-08-06T09:24:09]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\sysadmin\Desktop\OnePlaceMail-Lite-Setup.exe, cmdline: '-burn.unelevated BurnPipe.{175C933C-BB67-420D-93B1-B22346E47E75} {64EAAA5F-F948-4B51-8EA2-307938C5B2AC} 2824'

    [11E0:0E24][2015-08-06T09:24:09]i000: Initializing string variable 'InstallAdminUrl' to value ''

    [11E0:0E24][2015-08-06T09:24:09]i000: Initializing string variable 'InstallFolder' to value '[ProgramFilesFolder]OnePlace Solutions'

    [11E0:0E24][2015-08-06T09:24:09]i000: Initializing numeric variable 'InstallOnePlaceMail' to value '1'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\sysadmin\AppData\Local\Temp\OnePlaceMailLite20150806092409.log'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\sysadmin\Desktop\OnePlaceMail-Lite-Setup.exe'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable… more

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    Bug Resolved  ·  0 comments  ·  Issue  ·  Delete…  ·  Admin →
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12. I got a message that I need to update One place mail but when I try to it won't let me download the file

    I am using a computer that i havent used for a while and I got a message that I need to update OnePlace Mail, it said I had " 0" days to do it???

    I tried to update but it wont allow me to download the file

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13. Outlook keeps crashing

    Outlook keeps crashing and non responding on terminal server session

    Tried opening outlook in safe mode and works perfect without oneplacemail add in

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14. Problem refreshing OnePlaceMail recent locations, Cannot create the folder.

    Problem refreshing OnePlaceMail recent locations, Cannot create the folder.

    this error comes up every time outlook opens and when saving to sharepoint however the recent locations is updating.....

    Full error below and using Outlook 2013 with Office365 and sharepoint subscription:

    There was a problem refreshing OnePlaceMail recent locations

    Error: Cannot create the folder.

    Application: Microsoft Outlook

    Method: Microsoft.Office.Interop.Outlook.MAPIFolder Add(System.String, System.Object)

    Stack Trace: at Microsoft.Office.Interop.Outlook._Folders.Add(String Name, Object Type)

    at FileToWSSOutlookAddIn.ThisAddIn.RefreshRecentOutlookFoldersFromConfigFile(String configFilePath, Boolean isStartup)

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    Bug Resolved  ·  13 comments  ·  Issue  ·  Delete…  ·  Admin →
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15. OnePlaceMail Grouped by Date view

    We have a document library used to file meeting papers which are tagged by meeting name and date of meeting. The information type for the date of meeting column is 'Date and Time' with the format of the field set to 'Date Only'. The default view for the library groups the files by meeting name and then by date of meeting.

    When files are uploaded to this library using OnePlaceMail, they are not only tagged by the specified date but also by the time that the file was uploaded. This is problematic as it affects the default grouped view. Files are grouped separately based on the time when they should be grouped together by virtue of the fact they share the same date of meeting.

    This is not an issue when viewing the files in the web version of SharePoint as there is no time field the files are grouped correctly.

    Do you know why this occurs and whether there is anything that can be done to remedy this? Ideally the date column in OnePlaceMail should display the date only and not the time (or the time should read 00:00:00 so that it does not affect the grouping).

    Currently we have to re-tag the files in the web version by date which defeats the purpose of using OnePlaceMail to upload them.

    Thanks

    We have a document library used to file meeting papers which are tagged by meeting name and date of meeting. The information type for the date of meeting column is 'Date and Time' with the format of the field set to 'Date Only'. The default view for the library groups the files by meeting name and then by date of meeting.

    When files are uploaded to this library using OnePlaceMail, they are not only tagged by the specified date but also by the time that the file was uploaded. This is problematic as it affects the default grouped view. Files… more

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    3 comments  ·  Issue  ·  Delete…  ·  Admin →
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    Bug Resolved  ·  AdminElissa C (Admin, OnePlace Solutions) responded

    Hi Simon

    I am pleased to update you that this issue has been resolved in our latest release – 7.6.

    Please select the following link to download,
    https://www.oneplacesolutions.com/downloads.html

    If you would like to find out other enhancements and fixes included in this release. please click here:
    https://www.oneplacesolutions.com/help/7.6/whatsnew/whats-new.htm

    Thanks,

    Elissa

16. Emails attributes' mapping not always working

    Hello,

    I created a document library in Sharepoint using column name as defined in the OPM documentation --> emSubject, emTo, EmFrom, ...

    For some of my mails it is working. The SP database gets well the meta data.

    For some others not. Meta data is empty !

    I did a logging but i do not see any error.

    I can provide it if needed (but preferably in private message)

    Thank you for your help

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17. Custom email filename formats not working

    I'm trying to update the filename format generated when dragging and dropping an email into OnePlaceMail. I've used the configupdate.xml examples from the administration guide to set a custom filename but none of them seem to work. The config.xml is being updated but my file format stays as the default. The preset formats such as sentonsendername_title work fine.

    I'm on 6.6.1 Express, Outlook 2010 and Sharepoint 2013. Any ideas?

    Thanks

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18. "FILE NOT FOUND"

    When I save a mail to Sharepoint I keep getting an error Message that "file not found" With a big red X in the front of the URL... what is wrong?

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19. buttons not on toolbar

    When I installed the plug in, the buttons did not load in the toolbar. I repaired the install and reinstalled, but they still do not show up. Any thoughts?

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    Bug Resolved  ·  13 comments  ·  Issue  ·  Delete…  ·  Admin →
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20. Error message when starting Outlook

    I get this message when starting Outlook

    There was a problem refreshing OnePlaceMail recent locations

    Error: Sorry, something went wrong. You may want to try again.

    Application: Microsoft Outlook

    Method: Void set_Name(System.String)

    Stack Trace: at Microsoft.Office.Interop.Outlook.MAPIFolder.set_Name(String Name)

    at FileToWSSOutlookAddIn.ThisAddIn.RefreshRecentOutlookFoldersFromConfigFile(String configFilePath, Boolean isStartup)

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    Bug Resolved  ·  1 comment  ·  Issue  ·  Delete…  ·  Admin →
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