OnePlaceMail (Desktop)

  1. buttons not on toolbar

    When I installed the plug in, the buttons did not load in the toolbar. I repaired the install and reinstalled, but they still do not show up. Any thoughts?

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  2. Error message when starting Outlook

    I get this message when starting Outlook

    There was a problem refreshing OnePlaceMail recent locations

    Error: Sorry, something went wrong. You may want to try again.

    Application: Microsoft Outlook

    Method: Void set_Name(System.String)

    Stack Trace: at Microsoft.Office.Interop.Outlook.MAPIFolder.set_Name(String Name)

    at FileToWSSOutlookAddIn.ThisAddIn.RefreshRecentOutlookFoldersFromConfigFile(String configFilePath, Boolean isStartup)

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  3. Error when uploading in outlook 2010

    Hi,

    a customer of us is evaluating oneplacemail on a SharePoint 2010 environment but in 70 % of the events they get the following error message

    "The file ******* has been modified by ....... on 07 july 2014 14.35.58 +0200:Microsoft.Sharepoint

    What can be the reason for this and what is the solution.

    Thx

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  4. Custom Document Libraries Missing in connected site collection

    I have an Office 365 site, migrated from earlier Office 365, and most of the libraries are not shown when I create a site collection connection. Is there a limitation on custom content types in document libraries?

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  5. issue with bulk upload - Windows path error

    One of our users has a problem with the bulk upload function. He has sucsessfully uploaded 120 pdf files. No issue. He has tried 3 and 4 files from thsi area - no problem but when he tried the following selection he encountered this error - have you any ideas what is wrong with the selection ?

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/984086/files.jpg?1384228638" rel="nofollow">

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  6. Javascript error when click on the folder in outlook 2010

    I have a JavaScript problem when i click on Outlook 2010 to the web interface.

    The version of the Scinaptic One is 6.5.0.

    The error is : Bibliothèque non inscrite. https://d2r1vs3d9006ap.cloudfront.net/s3images/965374/javascripterror.png?1380641751

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  7. Error in XML document when viewing Location Content

    Hi there

    My situation arises when I am in Outlook and I try to save an email to SharePoint.

    I click on the library I want to save to and get an error in the Location Content tab for that library. It says "There is an error in XML document (259,2068)."

    Can you help with what this error might mean or where I should be looking to solve it?

    Thank you very much.

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  8. Problem with folder tree display

    I have Outlook 2013 connected to Sharepoint 365. Installed sandbox in Sharepoint site. Created a site, a document library, and applied the OnePlaceMail content type to the doc library. Created folders under the doc library. From outlook, connected to the doc library, but I cannot get the subfolders to display in the OnePlaceMail folder tree in the left navigation pane. Created view called Content View, didn't work per FAQ. Did xml config to try to get folders to display. Didn't work. Any ideas?

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  9. OnePlaceMail not loading in Outlook

    Hi,

    One one client PC OnePlaceMail is not loading in Outlook. I have installed the latest version 6.4.2 but still nothing.

    I followed the KB from Scinaptic en now when I try to enable OnePlaceMail and I see the error shown below.

    I thought it had something to do with VSTO but I have installed this, repaired it, nothing...

    Any idea?

    Root element is missing.

    Exception Text

    System.Xml.XmlException: Root element is missing.

    at System.Xml.XmlTextReaderImpl.Throw(Exception e)

    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()

    at System.Xml.XmlTextReaderImpl.Read()

    at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)

    at System.Xml.XmlDocument.Load(XmlReader reader)

    at System.Xml.XmlDocument.Load(String filename)

    at Scinaptic.OnePlaceMail.API.Core.ExceptionDialog..ctor(String briefProblemDescriptionForUser, Exception ex)

    at FileToWSSOutlookAddIn.ThisAddIn.b(Object A…

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  10. Outlook hangs after short time if OnePlaceMail is installed.

    Have tested on Win7/OL2010 and Win8/OL2013. Both hang.

    Seems to start OK and can use features but after a while OL completely hangs. The PC/other apps continue OK. Only way out is to 'End task' in task manager.

    Any ideas

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  11. Update has broken my SharePoint Connection - I now see Error: (500) Internal Server Error

    I've been using OnePlaceMail successfully for months, I've recently updated the Express Edition to the latest version 6.4 but it's broken my SharePoint Connections, I now see Error: (500) Internal Server Error. I've tried all the obvious things such as removing the connections etc.

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  12. License Error Location notice - Office 2007

    When attempting to store a file - on a Office 2007 environment - the following "error" notice was displayed. It appeared to be a warning only as the user was able to progress.

    title - The license has not been specified in Outlook OnePlaceMail Settings / Licensing / Enterprise Edition / Licence Location - please specify the license location and attempt the save operation again.

    We have no problems with 2010.

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/914725/license.jpg?1371603441

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  13. error occurring when saving emails to sharepoint through ONEPLACEMAIL

    When saving an email to sharepoint the following error comes up

    Object reference not set to an instance of an object

    This error has only just happened not sure if it has happened after an update to SharePoint

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  14. Error opening Outlook

    Users on a Terminal Server are receiving this error when opening Outlook: https://d2r1vs3d9006ap.cloudfront.net/s3_images/912424/error.png?1371100995

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  15. Custom Columns not showing up on "Copy to Sharepoint" function

    I am using the express version and I have mapped all my columns so that the upload works perfect. The only thing I noticed is that my "Custom List" has a column that has a lookup into another list. I don't seem to be able to get this to show up when uploading emails to the sharepoint 2010 server. Did I miss something in my config. I could have sworn that it showed up at one time. I did create the list for the mappings, did I maybe not map something to that column so it won't show up?

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  16. OnePlaceMail - Unsupported Items error. Possible causes?

    The error is is being raised when client attempts to save an item. Seems to be only happening on those clients using Outlook 2010. The 2007 client appears to be ok. And (annoyingly) not all 2010 clients. Using Enterprise edition. Help appreciated.

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  17. "Server Components are out-of-date" error

    As of today, all of my users began getting the "OnePlaceMail Server Components are out-of-date

    " error. We are using the 6.3 free edition client for Outlook 2010 on 2010 SP foundation which does not use the Server Components. Have searched everywhere. Have uninstalled and reinstalled a newly downloaded client but it made no difference. Help!

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  18. The remote server returned an error: (401) Unauthorized.

    Hi, I can't make express edition to work, as I get: : The remote server returned an error: (401) Unauthorized. message. It's a hosted version of SharePoint 2007.Other products work as expected. Even internet explorer works and mapped drives as well.

    I can see the following in the documentation part: How can I use OnePlaceMail when my SharePoint server is in another domain or hosted and I need to supply a username and password which is different to who I am logged onto my computer as?

    and

    How do I connect OnePlaceMail to SharePoint Site Collections?

    but nothing works, wrong…

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  19. OnePlaceMail not capturing the body of an email when I saved to a List.

    If I copy an email into a list, it captures the correct data in columns such as Date, Content Type, Title but it doesn't input the body of the email into the Description column. Currently I have to manually copy the body of the email into the Description column. Is there an alternative to this method?

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  20. Can we default a custom metadata attribute to the title of the document library

    When dragging an email to a SharePoint document library, is there a way of defaulting a custom metadata attribute on the SharePoint content type to the name of the document library or folder?

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OnePlaceMail (Desktop)

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