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Nilesh Jain

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  1. 3 votes

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  2. 1 vote

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  3. 1 vote

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  4. 1 vote

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    An error occurred while saving the comment
    Nilesh Jain commented  · 

    User is unable to use OnePlaceMail Desktop

    All of sudden since last 2 days this user (who had been using OPM Desktop for years) is unable to use OPM anymore. Error of Access Denied showing up continuously.

    We checked his credentials and directly accessing SharePoint 365 and he can do it without any problem. But he can not save/retrieve emails or use favourites in OPM Desktop for Outlook

    I am attaching error screenshots as well as log file.

    Please help in resolving this issue urgently.

    Nilesh Jain shared this idea  · 
  5. 1 vote

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  6. 2 votes

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    Nilesh Jain shared this idea  · 
    An error occurred while saving the comment
    Nilesh Jain commented  · 

    Unable to save any email from Outlook Mobile (android) using OnePlaceMail app.

    It shows that some error has occurred, please contact your IT Administrator.

    Then an automated email comes from No Reply <noreply@oneplacesolutions.com>. Attached with this post.

    Please check and help resolving this issue.

  7. 1 vote

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