OnePlaceMail (Desktop)

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  1. Document Sets don't show up in the Content View

    In the Content View of OnePlaceDocs you show the contents of the selected library and you can select which view you want to see.
    However the views don't show document sets so the user is left confused, thinking there are no document sets in the selected library.

    It is important that users see a consistent representation of their library in SharePoint, OnePlaceDocs and in Explorer View and with OPD not showing the document sets this is confusing. This is leading to poor adoption by our users as they don't trust the Content view.

    Can you please show the document sets…

    22 votes
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  2. Attempting to expand library throws: Object reference not set to an instance of an object error and not all folders are displayed

    I have one particular library with 30 folders below root level. When expanding this library, an error is thrown: Object reference not set to an instance of an object. and not all folders are displayed. On some computers, people can see maybe 10 folders, on others it can be as little as one. Here is the error in full:

    An error has occurred retrieving folder information for the list: https://titlestone.sharepoint.com/B Not Progressing. Some folders for this list/library may not be available for selection.

    Error: Object reference not set to an instance of an object.

    Application: Scinaptic.OnePlaceMail.API.ClientIntegration

    Method: Scinaptic.OnePlaceMail.API.ClientIntegration.spListTreeNode a(System.Xml.XmlNode, Scinaptic.OnePlaceMail.API.ClientIntegration.spListTreeNode)

    1 vote
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  3. The selected location is currently unavailable

    I have the same issue discussed in two other threads by this name:

    http://community.oneplacesolutions.com/oneplacemail/topics/the_selected_location_is_currently_unavailable-alcdz

    http://community.oneplacesolutions.com/oneplacemail/topics/the_selected_location_is_currently_unavailable

    The message is displayed as soon as the OnePlace Mail window opens after we opt to move or copy an email to SharePoint- no fodlers or libraries are clicked before the message appears. The message is the same for all sites and libraries. Upload to all of these locations worked when we were using the trial version.

    Thanks in advance for any help you can offer.

    Per advice on the referenced threads I have attempted to rename the config.xml file, but the only files in…

    1 vote
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    Being Considered  ·  2 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  4. Script Error Object doesn't support property or method IsFirstUseThisSession

    I'm getting the an error (image attached) when clicking on the OnePlaceMail folders in the navigation bar in Outlook2013. They are connected to O365 (sharepoint online) this is a demo version of OPM.

    Any ideas?

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1363338/error.PNG?1455244957

    1 vote
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  5. Allow the Preview pane to be positioned below the list of items in Outlook view

    The OnePlaceMail preview pane in Outlook defaults to being positioned on the right hand side. I can't see any config setting to make it be positioned differently. Would be a good enhancement to allow that to be positioned at the bottom of that panel in Outlook (below the list of items)

    1 vote
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  6. Viewing Folders In Content Pane (Outlook View)

    Is there a setting or custom configuration that can be applied that will allow for folders to show up in the view pane and not just in the folder hierarchy pane? This would allow us to view the column data on each folder and filter on it.

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1331402/2015-12-1817_33_23-Outlook.png?1450478125

    1 vote
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  7. Drag & Drop Features of Discussion Boards Plus Popup Metadata Capturing

    This is what I was looking for in OPM, please let me know if this is possible:

    (1) Drag & Drop multiple related emails and saved as on post in SharePoint 2010

    (2) Have a popup to allow users to enter metadata

    Thank you!! I really hope OPM can do this... fingers crossed...

    0 votes
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  8. Too many automatic redirects

    I'm getting an error complaining that there are too many automatic redirects when I select a folder. I just updated to the latest version. I didn't have this issue before. https://d2r1vs3d9006ap.cloudfront.net/s3_images/962897/OnePlaceError.PNG?1380217753

    0 votes
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    Being Considered  ·  4 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  9. Attachments bigger than 35mb - No prompt to save to Sharepoint

    OnePlaceMail does not prompt to save a file attachment that's greater than 35mb. Is this a limitation with the product?

    Instead the standard Outlook message : "The file you're attaching is bigger than the server allows." is displayed.

    0 votes
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    Being Considered  ·  7 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  10. Lookup Fields give false second option

    When using those selection fields where you select a specific dataset, when uploading an Email to SharePoint we have the following problem:

    After having selected the value, another selection box appears, which makes no sense, as only one value may be selected.

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1024183/2014-02-18_112755.png?1392719371

    0 votes
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    Being Considered  ·  3 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  11. HTTP 400 Error when copying to SharePoint

    Hi, quite frequently we get a HTTP 400 error. The text is as below

    An error has occurred saving the file to SharePoint.

    Error: The request failed with HTTP status 400: Bad Request.

    Application: Scinaptic.OnePlaceMail.API.ClientIntegration

    Method: Scinaptic.OnePlaceMail.API.Core.OPMUploadResult UploadFileToSharePointXmlResult(System.Xml.XmlNode, System.String, System.String, System.String, Scinaptic.OnePlaceMail.API.Core.OPMUploadManifestFilePropertyCollection, System.String, Boolean, System.String, System.String, System.String, System.String, Boolean, System.Object)

    Stack Trace: at Scinaptic.OnePlaceMail.API.ClientIntegration.OPMServerSP2007.UploadFileToSharePointXmlResult(XmlNode listitem, String strPath, String strFile, String strDestination, OPMUploadManifestFilePropertyCollection metaData, String serviceUrl, Boolean performAutoCheckin, String docLibUrl, String docLibId, String destContentTypeBaseType, String listItemId, Boolean overwriteExistingFiles, Object uploadCacheObject)

    at Scinaptic.OnePlaceMail.API.ClientIntegration.FrmMain.a()

    0 votes
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  12. Installation Error - system components

    Installation Error:

    Windows 7, Office 2010 (Outlook 2010 and Sharepoint 2010)

    When attempting to install, error message appears, "An error occurred while installing system components for Scinaptic OnePlaceMail. Setup cannot continue until all system components have been successfully installed."

    Additional notes after reading through other posts:

    The instalaltion package selected was the x86 version.

    The setup.exe file and FileToWSSOutlookAddInSetup-x86.msi files are in the same folder within the path: C:\Users\\Downloads\oneplacemail-express-edition-6-5.zip\1 Client Installation\Office 2010\x86 (based on Office version not OS)\Outlook Addin

    The application was successfully installed on other computers within the same organizationa & department (admin rights and other permissions would be…

    0 votes
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  13. Not getting Installed because of error " Not valid Short File Name"

    " xxxx.xxxx is not a valid short file name "

    Can anyone please guide me through this issue. Im trying to install the setup.exe / FileToWSSOutlookAddInSetup-x86 . when I try to run I'm getting a Pop up with this error " xxxx.xxxx is not a valid short file name ".

    Is the error because of the name as my name looks like " mailto:asdf.ghjk@contoso.com ".

    Can you please guide me through this as it is very important for my business.

    Thank you.

    Jai https://d2r1vs3d9006ap.cloudfront.net/s3_images/1028579/1place.png?1393610492" rel="nofollow">

    0 votes
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  14. Why are my document libraries very slow?

    We use the 'OnePlaceMail Save to Sharepoint' feature to bulk upload documents with metadata to a particular libraries on some SharePoint Sub Sites. None of these libraries have more than 2000 documents, nothing massive, mostly single page PDF's.

    The problem is, the libraries (across all sub-sites) that we use this feature on are chronically slow (can take up to 6 minutes to open). The only common denominator is that all the libraries in question are ones used with the 'OnePlaceMail' feature.

    Has anyone else come across this?

    SharePoint 2013 Online

    0 votes
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  15. 'Add-in execution' error when Outlook starts up

    I am experiencing this error with 1 user, on 1 machine, when Outlook is loading. Other users have no trouble on the same machine.

    System: Win7, Office 2013.

    ERROR:

    "Add-in execution error. Outlook crashed during the 'CTPFactoryAvailable' callback of the 'ICustomTaskPaneConsumer' interface while calling into the 'OnePlaceMail' add-in."

    I have tried reinstalling OnePlaceMail, Office, and tried registry cleans.

    If there is some solution or workaround to avoid rebuilding his profile, or OS, that would be great.

    Thanks in advance.

    0 votes
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  16. Custom mapping of email attributes not working

    I've created an Issue Tracking List on my SharePoint site. Due to organization limitations, I’m not able to load the sandbox solution so I have created a custom column mapping list as outlined in your documentation, updated the settings with the appropriate URL, but when I try to Copy To SharePoint the Properties tab says it is currently unavailable. What am I missing?

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  17. Error saving to sharepoint

    When I send a mail oneplace mail ask the properties for the item i want to store. After filling in all fields the system gives an error that the files is already on sharepoint and being modified by me. When i go to the sharepoint folder the file is in the list but all other fields are empty. I have to edit the item and enter the information again. Who can help me?

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  18. Unable to process request - access denied

    i seem to have an issue with emails remaining 'checked out' after save? this causes workflows to fail, and documents constantly come up with an error: "server was unable to process request --> Access denied', even though the email actually gets saved.

    thoughts?

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  19. Error message when starting: Problem refreshing recent locations

    Hi folks, I'm getting this error when Outlook starts:

    There was a problem refreshing OnePlaceMail recent locations

    Error: Could not complete the operation. One or more parameter values are not valid.

    Application: Microsoft Outlook

    Method: Void set_Name(System.String)

    Stack Trace: at Microsoft.Office.Interop.Outlook.MAPIFolder.set_Name(String Name)

    at FileToWSSOutlookAddIn.ThisAddIn.RefreshRecentOutlookFoldersFromConfigFile(String configFilePath, Boolean isStartup)

    Any idea how I can fix this?

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  20. Deleted outlook add-in

    I have mistakenly deleted the OnePlaceMail Outlook add-in and cannot get it to re-install. I have tried suggestions in article

    http://community.scinaptic.com/oneplacemail/topics/add_in_fails_to_start_in_outlook_2013 .

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