OnePlaceMail (Desktop)

  1. Switch to SharePoint View after browsing from a favourie

    When browsing a favorite within OnePlaceMail and you have navigated down a couple of sites if you select switch to sharepoint view it takes to root item in the navigation field not the SharePoint Site location you are currently viewing within OnePlaceMail. We would expect the switch to Sharepoint to take you to the location you are currently viewing.

    2 votes
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  2. opening .eml once saved to SharePoint Online

    When I save an email to SharePoint and try to open the file, the only option I have is to save. Can I open the file directly in the browser or with outlook without saving first?

    1 vote
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    Answered  ·  3 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  3. opening .eml once saved to SharePoint Online

    When I save an email to SharePoint and try to open the file, the only option I have is to save. Can I open the file directly in the browser or with outlook without saving first?

    1 vote
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  4. Error when opening outlook outlook data file (.pst) failed to load for this session

    Error when opening outlook outlook data file (.pst) failed to load for this session. OPM Version is 7.5.2. Outlook is 2016

    Could you assist fixing this error

    Error: The Outlook data file (.pst) failed to load for this session.

    Application: Microsoft Outlook
    Method: Void AddStore(System.Object)
    Stack Trace: at Microsoft.Office.Interop.Outlook.NameSpaceClass.AddStore(Object Store)
    at FileToWSSOutlookAddIn.ThisAddIn.h(String A_0)
    at FileToWSSOutlookAddIn.ThisAddIn.a(Boolean A_0)
    at FileToWSSOutlookAddIn.ThisAddIn.GetRootSharepointFolder()
    at FileToWSSOutlookAddIn.ThisAddIn.RefreshOutlookFoldersFromConfigFile(Boolean startUp)

    2 votes
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  5. Upload limit of 50 email

    I have just upgraded to OnePlaceMail v7.6.1 and can not upload more than 50 emails form Outlook 2010 to sharepoint in one go.

    I'm sure in previous versiona i was able to upload much higher volumes of emails.

    Does anyone know if there is a configuration setting i might be able to amend to allow more than 50 emails at a time to be uploaded into SharePoint?

    5 votes
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  6. error loading folders

    When connecting to our site collection it states, "error loading folders" The user doenst have the correct permissions. When i raise the permissions to FULL CONTROL then it works, but any level lower it doesnt. How can we let this user connect to the document libraries within this site collection without raising their permission level that high?

    1 vote
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  7. allow uploads of a single file to more than one folder at the same time

    When uploading a document I sometimes must upload the same file/same file name to several folders. It would be helpful to have an option to choose more than one folder to which it would upload, so that they would upload consecutively to one place, and then the next place, etc.

    2 votes
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  8. Unable to cast COM object of type 'System.__ComObject' to interface type 'Microsoft.Office.Core.IRibbonUI.'

    Hello everybody. I have a user on Windows 7 and Office 2010. He receives the following error when using OnePlaceMail:

    Error: Unable to cast COM object of type 'System.__ComObject' to interface type 'Microsoft.Office.Core.IRibbonUI'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{000C03A7-0000-0000-C000-000000000046}' failed due to the following error: Library not registered. (Exception from HRESULT: 0x8002801D (TYPE_E_LIBNOTREGISTERED)).

    I found this post (https://feedback.oneplacesolutions.com/forums/589411-oneplacemail-desktop/suggestions/18223252-com-error-in-ops-lite-when-moving-emails-to-folder) and it says that this bug is resolved. But I cannot find the solution anywhere in this post.

    A support engineer has already run an Office repair and has…

    1 vote
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    5 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  9. Setting Default Column Values in OPM 7.6

    Is there any way to set the default column values for the upload window in OnePlaceMail 7.6?
    It was possible to do so with plugins in 6.6, but there is no capability to do so in version 7.

    1 vote
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    Answered  ·  1 comment  ·  Query  ·  Flag idea as inappropriate…  ·  Admin →
  10. Teams integration

    As teams is based on SharePoint, are we able to use OPM to connect to a teams site. It would copy/move emails/attachments to the teams document library but then also have to trigger whatever teams does to inform team members that a new file has been uploaded.

    2 votes
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  11. An error has occurred refreshing 'Favorites' Error: The operation failed.

    An error has occurred refreshing 'Favorites'

    Error: The operation failed.

    Application: Microsoft Outlook
    Method: Void set_WebViewURL(System.String)
    Stack Trace: at Microsoft.Office.Interop.Outlook.MAPIFolder.set_WebViewURL(String WebViewURL)
    at FileToWSSOutlookAddIn.ThisAddIn.RefreshOutlookFoldersFromConfigFile(Boolean startUp)

    Version: 7.3.3.
    Outlook: 2016

    Have:-

    Removed the PST File - Issue remains
    Renamed favourites.xml favourites.old - Issue remains

    1 vote
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    1 comment  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  12. An error has occurred refreshing 'My OnePlaceMail' folders

    An error has occurred refreshing 'My OnePlaceMail' folders when logging in Outlook 2013.

    One of our customers has reported this ongoing error message when their log in their Outlook 2013 client:

    "An error has occurred refreshing 'My OnePlaceMail' folders.

    Error: Cannot create the folder.

    Click on "Show details" and it expands to below:

    Application: Microsoft Outlook
    Method: Microsoft.Office.Interop.Outlook.MAPIFolder Add(System.String, System.Object)
    Stack Trace: at Microsoft.Office.Interop.Outlook._Folders.Add(String Name, Object Type)
    at FileToWSSOutlookAddIn.ThisAddIn.CreateRootSharepointFolder()
    at FileToWSSOutlookAddIn.ThisAddIn.GetRootSharepointFolder()
    at FileToWSSOutlookAddIn.ThisAddIn.RefreshOutlookFoldersFromConfigFile(String configFilePath, Boolean startUp, Boolean onlyRefreshIfFavoritesModifiedFlagIsSetInConfigXml)"

    Our customer reported this back in November 2017, but I cannot tell if this started back in October 2017 and users decided…

    2 votes
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  13. how can I make sure that we only send links that end with ?web=1 when inserting links using OPM to ensure it is always opened in the browser

    When we curently insert links using opm it only generates a document id or the link ends with document extension (e.g. .docx ). How can we change this so that all links end with ?web=1 this to make sure that all documents are opened in the browser first

    2 votes
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  14. Category flag not set when moving emails to SharePoint

    Recently OPM stopped auto-categorizing emails moved to SharePoint. The setting is enabled for the user. Categorization works when copying emails to SharePoint.
    Resetting the configuration option didn't resolve the issue. Any ideas?

    3 votes
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    Bug Resolved  ·  2 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  15. Adding new subject when uploading document / email

    we want to upload a email to SharePoint. In the wizard there is an option to add a new subject. When we add a new subject and we want to upload the email to that subject it's not in the list. There is a <title> (which is the new one). When exiting the wizard en start over the new subject is in the list.
    What is wrong?

    2 votes
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  16. How can you re-add the OnePlaceMail

    How can you re-add the OnePlaceMail add-in? I deleted it because it remained in inactive status even when enabling the add-in. I thought re-installing OnePlaceMail would bring the addin back, however after the install completed, the add-in still did not come back. I re-added registry entries by getting them from another system, however it still did not add the add-in back in Outlook. Using Outlook 2016.

    1 vote
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    Answered  ·  8 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  17. How can you re-add the OnePlaceMail

    How can you re-add the OnePlaceMail add-in? I deleted it because it remained in inactive status even when enabling the add-in. I thought re-installing OnePlaceMail would bring the addin back, however after the install completed, the add-in still did not come back. I re-added registry entries by getting them from another system, however it still did not add the add-in back in Outlook. Using Outlook 2016.

    1 vote
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  18. show solution profile register list folders in left navigation

    Hi,
    Could you please show solution profile register list folders and subfolders in the left navigation pane, expanded under the Solution Profiles heading. Refresh this list on a configurable basis.
    Or show the fully expanded folder structure when dragging onto the Solution Profiles left navigation header (please make that a configurable option with # levels to auto-expand).
    This will allow users to single click drag and drop to solution profile folders and subfolders, instead of multiple clicks needed currently to navigate the solution profile folder structure after dragging email(s) onto the Solution Profiles header.
    Thank you.

    1 vote
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  19. OnePlaceMail does not show DropOff library in tree view

    OnePlaceMail does not show DropOff library in tree view. Any reason why?

    1 vote
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  20. Oneplace mail regional setting out of sync with SharePoint

    Field validation fails. We have a date field which has validation that it cannot be in future =[Date <= [Today]]. This works fine on SharePoint, however when today's date is selected in Oneplace mail it gives an error stating that the date cannot be in future.

    There seems to be a mismatch between oneplace mail date/time setting.

    1 vote
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OnePlaceMail (Desktop)

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