OnePlaceMail (Desktop)

  1. Document Sets don't show up in the Content View

    In the Content View of OnePlaceDocs you show the contents of the selected library and you can select which view you want to see.
    However the views don't show document sets so the user is left confused, thinking there are no document sets in the selected library.

    It is important that users see a consistent representation of their library in SharePoint, OnePlaceDocs and in Explorer View and with OPD not showing the document sets this is confusing. This is leading to poor adoption by our users as they don't trust the Content view.

    Can you please show the document sets…

    23 votes
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    6 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  2. Refining file searches using custom metadata

    Are there any planned upgrades which will allow users to filter and sort file search results by custom metadata columns?

    Search results are currently displayed in Explorer view meaning that results can only be filtered or sorted by 'name', 'modified by', 'modified' and 'size'. Custom metadata columns do not appear.

    Previous upgrades have enabled users to filter and sort by custom metadata columns. This new functionality has improved OnePlaceMail however extending capability to include search results would be of huge benefit to the end user.

    16 votes
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    Being Considered  ·  9 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  3. Upload limit of 50 email

    I have just upgraded to OnePlaceMail v7.6.1 and can not upload more than 50 emails form Outlook 2010 to sharepoint in one go.

    I'm sure in previous versiona i was able to upload much higher volumes of emails.

    Does anyone know if there is a configuration setting i might be able to amend to allow more than 50 emails at a time to be uploaded into SharePoint?

    8 votes
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    Being Considered  ·  3 comments  ·  Query  ·  Flag idea as inappropriate…  ·  Admin →
  4. Hello, it would be great if OneplaceMail had an option to work like a rule in Outlook and auto forward to sharepoint

    Hello, it would be great if OneplaceMail had an option to work like a rule in Outlook and auto forward to sharepoint

    7 votes
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    3 comments  ·  Query  ·  Flag idea as inappropriate…  ·  Admin →
  5. allow uploads of a single file to more than one folder at the same time

    When uploading a document I sometimes must upload the same file/same file name to several folders. It would be helpful to have an option to choose more than one folder to which it would upload, so that they would upload consecutively to one place, and then the next place, etc.

    5 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. Teams integration

    As teams is based on SharePoint, are we able to use OPM to connect to a teams site. It would copy/move emails/attachments to the teams document library but then also have to trigger whatever teams does to inform team members that a new file has been uploaded.

    4 votes
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    2 comments  ·  Query  ·  Flag idea as inappropriate…  ·  Admin →
  7. The OnePlaceMail Outlook addin encountered an error and could not not be initialised. Error: Cannot create the folder.

    Release 6.5 build 25.0.5 - Outlook 2013

    The OnePlaceMail Outlook addin encountered an error and could not not be initialised.

    Error: Cannot create the folder.

    Application: Microsoft Outlook
    Method: Microsoft.Office.Interop.Outlook.MAPIFolder Add(System.String, System.Object)
    Stack Trace: at Microsoft.Office.Interop.Outlook.Folders.Add(String Name, Object Type)
    at FileToWSSOutlookAddIn.ThisAddIn.CreateRootSharepointFolder()
    at FileToWSSOutlookAddIn.ThisAddIn.GetRootSharepointFolder()
    at FileToWSSOutlookAddIn.ThisAddIn.InitialiseSharepointFolders()
    at FileToWSSOutlookAddIn.ThisAddIn.b(Object A
    0, EventArgs A_1)

    4 votes
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    4 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  8. Is it possible to get OnePlaceMail in a different language

    My colleagues and i are from the Netherlands and would like to see the solution in our own language. Is this possible?

    3 votes
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    1 comment  ·  Announcement  ·  Flag idea as inappropriate…  ·  Admin →
  9. Recent Items Folder name should be site name

    Hi Team - Currently Recent Item folder not site name option available its just full link and that link was not use full. So if possible can we do some configuration change so that based on value it will show the site name or full link.
    user comment -"Site name somewhere in the folder identifier? Otherwise it’s a complete **** shoot which folder I need and the recent folder isn’t as helpful as it could be…"

    3 votes
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    0 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  10. Upload Status Prompt

    Previously when uploading a document with the same name, OPM would notify the user of the issue with a message box. Now this error message is not as visual as before as it is within the Upload Status. This is very frustrating as users don't readily look at the upload status and is not retained within outlook when the virtual desktop is restarted. Is there anyway of turning back on the error message prompt and where is the upload status information stored so we can see if we can retain the errors after a reboot. This prompt is crucial when…

    3 votes
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    3 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  11. Category flag not set when moving emails to SharePoint

    Recently OPM stopped auto-categorizing emails moved to SharePoint. The setting is enabled for the user. Categorization works when copying emails to SharePoint.
    Resetting the configuration option didn't resolve the issue. Any ideas?

    3 votes
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    Bug Resolved  ·  2 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  12. Error on starting Outlook with favourites.

    Hi, in the last week or so I have had this problem. When starting Outlook, using version OPM 7.5.1, OUtlook gives the following error on start.

    An error has occurred refreshing 'Favorites'

    Error: The operation failed.

    Application: Microsoft Outlook
    Method: Void setWebViewURL(System.String)
    Stack Trace: at Microsoft.Office.Interop.Outlook.MAPIFolder.set
    WebViewURL(String WebViewURL)
    at FileToWSSOutlookAddIn.ThisAddIn.RefreshOutlookFoldersFromConfigFile(Boolean startUp)

    I followed some suggestions of clearing favourites, but when I click "clear" I get this error below. I know of a few people who have the same issue as me. Any ideas what to do?

    The OnePlaceMail Outlook add-in encountered an unexpected issue.

    Error: Unable to cast COM…

    3 votes
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    Answered  ·  11 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  13. Outlook Errors after upgrading to O365 Office 2016

    After I upgraded to O365 Office 2016, OPM continues to produce multiple errors.

    An error has occurred refreshing "Favorites" An OLE registration error occurred. the program is not correctly installed. Then:

    There was a problem refreshing OPM recent locations, then:

    The OnePlaceMail Outlook addin encountered an error and could not be initialized.

    I have cleared recent history, reinstalled. I can connect to SharePoint.

    Thanks in advance. Ken

    3 votes
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    Bug Resolved  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Retain the full subject line from the email when moving to SharePoint

    I encourage my users to update the email subject line while in Outlook. This helps to determine which emails need to be captured as a record. However when the Move or Copy to SharePoint functions are used, the email subject line is truncated to 45 characters and the remainder is lost. The email title needs to be re-typed and with OnePlace open, Outlook is locked and the email title cannot be accessed to "copy and paste" the subject line.

    This is particularly annoying if a user wants to capture multiple emails. Our current workaround is capturing emails individually rather than…

    2 votes
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  15. export/import favourites when changing computer

    Apologies if this question has been posted already.

    Is there a way to export favorites in one computer into another one?

    Thanks!

    2 votes
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    0 comments  ·  Query  ·  Flag idea as inappropriate…  ·  Admin →

    Hi

    The favorites are stored locally in the user’s profile so these can be moved to another machine if required.

    For further information, please feel free to email us at support at oneplacesolutions.com and we will be happy to assist.

    Kind regards

    Elissa

  16. Ability to turn off Configuration Profile update restart Outlook prompt

    It'll be good if we had the ability to turn off the restart prompt when we update a Configuration Profile.

    We have OPM installed on 300+ machines and it's a pain to update a Configuration Profile.

    2 votes
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    0 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  17. Updating metadata in bulk but making different selections for one set than another

    It would be good if on drag and drop the user gets another tick or selection box next to the manage file names where you can select some metadata for one lot and other metadata for another lot like Colligo is able to do during one drag and drop action.

    2 votes
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  18. Option to strip privacy metadata e.g. author from attachments before sending

    Due to privacy reasons we need to strip metadata from attachments before sending them out to clients. If we could have some radio/tick box the user can select to do this that would be great

    2 votes
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  19. SharePoint Column description should be avaiable in OPM & OPD screen

    Description is one of the important feature for user to get more details about column & respective value need to fill up. So I think this feature should be release in future

    2 votes
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    1 comment  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  20. Option to change "Send and file" button action to Move the email rather than Copy it to SharePoint

    Currently, the “Send and file” button in the Outlook email editor windows Copies the email to SharePoint after it's been sent.
    Please provide a configuration option to change the action of this button to "Move", so that the sent email would be automatically deleted from the mailbox after it's been filed.

    2 votes
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OnePlaceMail (Desktop)

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