519 results found

1. Unable to cast COM object of type 'System.__ComObject' to interface type 'Microsoft.Office.Core.IRibbonUI.'

   I am getting the following error:

   Unable to cast COM object of type 'System.__ComObject' to interface type 'Microsoft.Office.Core.IRibbonUI.'

   The OnePlaceMail Outlook add-in encountered an unexpected issue.

   Error: Unable to cast COM object of type 'System._ComObject' to interface type 'Microsoft.Office.Core.IRibbonUI'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{000C03A7-0000-0000-C000-000000000046}' failed due to the following error: Library not registered. (Exception from HRESULT: 0x8002801D (TYPEE_LIBNOTREGISTERED)).

   Application: mscorlib
   Method: IntPtr GetCOMIPFromRCW(System.Object, IntPtr, IntPtr ByRef, Boolean ByRef)
   Stack Trace: at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
   at Microsoft.Office.Core.IRibbonUI.InvalidateControl(String ControlID)
   at FileToWSSOutlookAddIn.OPMOutlookRibbon.RebuildMoveAndCopyRecentLocations()
   at FileToWSSOutlookAddIn.OPMOutlookRibbon.a(Object A0, EventArgs A1)
   at Scinaptic.OnePlaceMail.API.Core.ConfigurationBase.a(Object A0, FileSystemEventArgs A1)
   at System.IO.FileSystemWatcher.OnChanged(FileSystemEventArgs e)
   at System.IO.FileSystemWatcher.NotifyFileSystemEventArgs(Int32 action, String name)
   at System.IO.FileSystemWatcher.CompletionStatusChanged(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* overlappedPointer)
   at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)

   I am getting the following error:

   Unable to cast COM object of type 'System.__ComObject' to interface type 'Microsoft.Office.Core.IRibbonUI.'

   The OnePlaceMail Outlook add-in encountered an unexpected issue.

   Error: Unable to cast COM object of type 'System._ComObject' to interface type 'Microsoft.Office.Core.IRibbonUI'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{000C03A7-0000-0000-C000-000000000046}' failed due to the following error: Library not registered. (Exception from HRESULT: 0x8002801D (TYPEE_LIBNOTREGISTERED)).

   Application: mscorlib
   Method: IntPtr GetCOMIPFromRCW(System.Object, IntPtr, IntPtr ByRef, Boolean ByRef)
   Stack Trace: at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
   at Microsoft.Office.Core.IRibbonUI.InvalidateControl(String ControlID)
   at FileToWSSOutlookAddIn.OPMOutlookRibbon.RebuildMoveAndCopyRecentLocations()
   at FileToWSSOutlookAddIn.OPMOutlookRibbon.a(Object… more

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2. User can't find files after changing name in Active Directory

   A user has recently changed her name and Active Directory has been updated to reflect this. This was a problem in SharePoint and she couldn't see her files (permissions issue). It was fixed by deleting the user in the site collection then adding her back in. She can now see her files in SharePoint, but can't find them in OnePlace mail. How can we resolve this issue>

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3. error loading folders

   When connecting to our site collection it states, "error loading folders" The user doenst have the correct permissions. When i raise the permissions to FULL CONTROL then it works, but any level lower it doesnt. How can we let this user connect to the document libraries within this site collection without raising their permission level that high?

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4. Unable to cast COM object of type 'System.__ComObject' to interface type 'Microsoft.Office.Core.IRibbonUI.'

   Hello everybody. I have a user on Windows 7 and Office 2010. He receives the following error when using OnePlaceMail:

   Error: Unable to cast COM object of type 'System._ComObject' to interface type 'Microsoft.Office.Core.IRibbonUI'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{000C03A7-0000-0000-C000-000000000046}' failed due to the following error: Library not registered. (Exception from HRESULT: 0x8002801D (TYPEE_LIBNOTREGISTERED)).

   I found this post (https://feedback.oneplacesolutions.com/forums/589411-oneplacemail-desktop/suggestions/18223252-com-error-in-ops-lite-when-moving-emails-to-folder) and it says that this bug is resolved. But I cannot find the solution anywhere in this post.

   A support engineer has already run an Office repair and has also re-installed OnePlaceMail, but the error keeps coming back. Is it necessary to completely un-install Office and OnePlaceMail and re-install them again? Or is this an issue with Office 2010? Or is there another solution? Thanks in advance for all your help.

   With kind regards, Richy

   Hello everybody. I have a user on Windows 7 and Office 2010. He receives the following error when using OnePlaceMail:

   Error: Unable to cast COM object of type 'System._ComObject' to interface type 'Microsoft.Office.Core.IRibbonUI'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{000C03A7-0000-0000-C000-000000000046}' failed due to the following error: Library not registered. (Exception from HRESULT: 0x8002801D (TYPEE_LIBNOTREGISTERED)).

   I found this post (https://feedback.oneplacesolutions.com/forums/589411-oneplacemail-desktop/suggestions/18223252-com-error-in-ops-lite-when-moving-emails-to-folder) and it says that this bug is resolved. But I cannot find the solution anywhere in this post.

   A support engineer has already run an Office repair… more

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5. Setting Default Column Values in OPM 7.6

   Is there any way to set the default column values for the upload window in OnePlaceMail 7.6?
   It was possible to do so with plugins in 6.6, but there is no capability to do so in version 7.

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6. show solution profile register list folders in left navigation

   Hi,
   Could you please show solution profile register list folders and subfolders in the left navigation pane, expanded under the Solution Profiles heading. Refresh this list on a configurable basis.
   Or show the fully expanded folder structure when dragging onto the Solution Profiles left navigation header (please make that a configurable option with # levels to auto-expand).
   This will allow users to single click drag and drop to solution profile folders and subfolders, instead of multiple clicks needed currently to navigate the solution profile folder structure after dragging email(s) onto the Solution Profiles header.
   Thank you.

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   Being Considered  ·  AdminElissa C (Admin, OnePlace Solutions) responded

   Thank you for the suggestion !

7. OnePlaceMail does not show DropOff library in tree view

   OnePlaceMail does not show DropOff library in tree view. Any reason why?

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8. Oneplace mail regional setting out of sync with SharePoint

   Field validation fails. We have a date field which has validation that it cannot be in future =[Date <= [Today]]. This works fine on SharePoint, however when today's date is selected in Oneplace mail it gives an error stating that the date cannot be in future.

   There seems to be a mismatch between oneplace mail date/time setting.

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9. Licence url/location keeps clearing

   For some users the url to the licence list keeps dropping as a result we need to reactivate the licensing by entering the url again from the settings.

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10. Display the information that is displayed on a document set welcome page.

    When filing emails / documents or viewing documents into a document set it would be very useful if there was a way of having the welcome page information displayed as well. As this information would help ensure that the user has got the correct location to file the document and provide more information when viewing.

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11. The OnePlaceSolutions Site URL is not updated after installing

    Hi after installing OPM Outlook 7.5 using the command
    msiexec.exe /i "C:\Temp\OnePlaceMail_Outlook2016.msi" LICENSELOCATION="https:....../sites/OPM/Lists/Licenses/" SETTINGURL=https:....../sites/OPM

    The OnePlaceSolutions Site URL is not updated after installing. See screenshot attached. Any Ideas wath the issue is?

    •  

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12. Item View Limit - O365 - How have you handled this

    What strategies ought I consider for working around the 5,000 item view limit set in Office 365/SharePoint? For document libraries, it's relatively easy. For email data stores....confounding at best.
    Please offer any "best practices" for using the power of OnePlaceMail and working around the 5,000 item limit.

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13. Button "Insert from SharePoint" does not work (nothing happens)

    Hi,

    We use OPM 7.4.2 and we have an issue with the "Insert From SharePoint" functionality.
    When the user create a new email, then he wants to attach a doc from sharepoint, he clicks on "Insert from SharePoint", but nothing happens.
    Do you have an idea to solve the problem ?
    The config files are the same than other users (for who the button works).

    thanks in advance for your help
    Vincent

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    AdminElissa C (Admin, OnePlace Solutions) responded

    Hi Vincent

    Thank you for the update. Can you please confirm if you are installing via msi or exe. If you are using the msi, can you please try to install via the exe, and see if the issue can be repeated?

    Please find a link here:
    https://www.oneplacesolutions.com/downloads.html

    Kind regards

    Elissa

14. Migration tool

    Hi,

    Is there a tool to move 12000 emails from different folders within a shared mailbox into different solution profiles within Oneplace?

    Thank you
    Rasielle

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15. How can we update centrally user favorites ?

    Hi,
    We use OPM 7.4.2 and each user has made their own favorites.
    Is it possible to add a new favorite in the favorites.xml file with a sort of config_update.xml file ? We need to add a favorite for all our users but we do not want to ask them to add the favorite on their own.

    thanks in advance

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16. Sharepoint 2013 On Premise Enterprise with incoming Email Promoted Fields

    I am researching using OPM Lite, but it looks like a desktop application. I simply need to use OPM Lite to promote the From:, Subject, and Body fields in the email as columns in a Sharepoint incoming email document library. There will not be any user drag-drop or other activity from a desktop, but emails coming in from anonymous users to the web server SMTP service. How does licensing work for that?

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17. version

    Just wondering if the current version number is mentioned anywhere on the web site? I believe it is current 7.4, but how can I check that on your web site?

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18. Great tool and even better support :) I just love to use / support OPM
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19. OnePlaceMail Release 6.4 Preview Guide

    Welcome to the OnePlaceMail R6.4 Preview

    This guide provides some background, resources, and the mechanism for providing feedback on the OnePlaceMail R6.4 Preview. We look forward to your constructive feedback and thank you for your assistance.

    What is OnePlaceMail R6.4 Preview?

    This Preview release has been made available for the Outlook 2013 clients and the main focus of this release has been extending the native capabilities of SharePoint Site Mailboxes. OnePlaceMail R6.4 Preview is extending SharePoint 2013 Site Mailboxes to overcome many of their limitations and provide additional capabilities for broader solution implementations on the SharePoint platform.

    Where can you download the R6.4 Preview?

    Release 6.4 Preview: http://www.scinaptic.com/download-64-preview.html

    The Preview software is being provided as part of the Free Express Edition. On final release, we will have both a Free Express Edition and an Enterprise Edition.

    What Resources are available for the Preview?

    Whitepaper: SharePoint 2013 Site Mailboxes - Overcome the Limitations

    Videos: 5 short videos showing OnePlaceMail support for Site Mailboxes

    Administration Guide: Administration Guide for R6.4 Preview

    User Guide: User Guide for R6.4 Preview

    Where can I provide feedback, ask questions and report a problem?

    We welcome and encourage your feedback on the R6.4 Preview. Please submit any questions, problems, suggestions (and praise!) directly on this site (OnePlaceMail Community Forum)

    Can I invite others to participate?

    The more suggestions and constructive feedback we receive, the better we can make OnePlaceMail. Please use your preferred social channel to invite or blog about the OnePlaceMail R6.4 Preview.

    Are there any incentive for providing feedback and inviting others?

    As a token of our appreciation for your assistance and feedback on the Preview, we are providing a 10% discount on OnePlaceMail Enterprise Edition licenses (purchased prior to March 31st 2013) for all people who have both registered for the preview and contributed with social media announcements (e.g. tweet, blog post, yammer) or provided constructive feedback in the OnePlaceMail Community forum.

    What is included in the Preview release?

    The R6.4 Preview has been provided as part of the free OnePlaceMail Express Edition. Compare Express vs Enterprise editions

    The Preview includes the Outlook 2013 client (32 and 64 bit) software only. The Preview does not including the Office (Word, Excel and PowerPoint) components

    The Preview download package includes a Sandbox Solution for SharePoint 2013 environment only. A SharePoint 2010 Sandbox Solution can be provided on request.

    What happens after the Preview?

    All suggestions and feedback will be used to help launch the R6.4 with Site Mailboxes support.

    Once launched, you will be notified and be provided with the ability to update and stay on your Free Express Edition of OnePlaceMail R6.4, or to start an Enterprise Edition 30 day trial of OnePlaceMail.

    Welcome to the OnePlaceMail R6.4 Preview

    This guide provides some background, resources, and the mechanism for providing feedback on the OnePlaceMail R6.4 Preview. We look forward to your constructive feedback and thank you for your assistance.

    What is OnePlaceMail R6.4 Preview?

    This Preview release has been made available for the Outlook 2013 clients and the main focus of this release has been extending the native capabilities of SharePoint Site Mailboxes. OnePlaceMail R6.4 Preview is extending SharePoint 2013 Site Mailboxes to overcome many of their limitations and provide additional capabilities for broader solution implementations on the SharePoint platform.

    Where can you… more

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20. One Place not showing in excel or word

    One Place showing in Outlook but not excel or word 2007

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