OnePlaceMail (Desktop)

  1. HotFix 7.5.2 is now available for download

    We have released a hotfix to address the errors that were being produced with OnePlaceMail after a recent Windows update. This can be downloaded directly from our website at https://www.oneplacesolutions.com/downloads.html

    Please get in touch via support (https://www.oneplacesolutions.com/submit-a-support-request.html ) if you experience any further issues.

    Kind regards

    Elissa

    2 votes
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  2. Recovered files lost

    Hi,

    I've tried to move 5000 files from a shared mailbox to oneplace and the system crashed. The emails were in the recovered files but they are not there anymore. Is there a way to recover this as the emails are important

    Kind regards,
    Rasielle

    2 votes
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  3. 2 votes
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  4. files in folders not visible

    Hello,

    I´m using Outlook 365 on-premise installation on my computer.
    I´m not sure if this is important, but I´m from Switzerland and the general language is German!

    I installt the 30 days test version and checking all things.


    1. OnePlace Docs Explorer is working well - everything fine

    2. OnePlace Mail
      a) I can add Favorites (I can connect to database)
      b) I can see the "Favorites" folders on the left side under -OnePlaceMail -
      c) I made the setup for the emails like on your instruction - if you upload/copy a mail to the folder I can see the mail in…
    2 votes
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  5. Getting error messages after email migration from Exchange to O365

    My email was recently migrated from an on-prem Exchange server to Office365, and the migration process created a new Outlook profile (pst). Since I started using the new Outlook profile, I'm getting error messages when I load Outlook or when I use OnePlaceMail.

    The errors are things like:
    - An error has occurred refreshing 'Favorites'
    - An error has occurred setting 'Recent Locations'
    - An error has occurred when initializing OnePlaceMail

    I tried to uninstall and reinstall OPM, and to do a repair install, but nothing seems to remove the errors. Has anyone seen this and have guidance on how…

    2 votes
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  6. What is the meaning of "OnePlaceMail Deletion" in the Outlook categories column

    A couple of emails that have been transfeerred to Sharepoint via OPM have now the following text in the Categories column - I cant find an explanation of the meaning of this comment - can you clarify for me please

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/927344/Capture.JPG?1374108807

    2 votes
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  7. OnePlaceMail Administrator Guide

    is OnePlaceMail Administrator Guide | 6.6 the latest version of the document? I'm using version 7.0 of the software and I wonder if there is a version 7.0 of the Administrator Guide document?

    2 votes
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  8. Wildcards in Lookup search

    Is there a wildcard for lookup-column-search? Or is there a possibility of using the search-word as "contains" and not as "begins with"?

    2 votes
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  9. How to delete archived emails?

    Hi all,

    In Outlook view, how can I delete emails that have been archived? I know I can delete emails in the Sharepoint view but this is not handy as it's a different view/ interface.

    Your help is greatly appreciated!

    Kind regards,

    Rasielle

    2 votes
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  10. Problem refreshing OnePlaceMail recent locations, Cannot create the folder.

    Problem refreshing OnePlaceMail recent locations, Cannot create the folder.

    this error comes up every time outlook opens and when saving to sharepoint however the recent locations is updating.....

    Full error below and using Outlook 2013 with Office365 and sharepoint subscription:

    There was a problem refreshing OnePlaceMail recent locations

    Error: Cannot create the folder.

    Application: Microsoft Outlook

    Method: Microsoft.Office.Interop.Outlook.MAPIFolder Add(System.String, System.Object)

    Stack Trace: at Microsoft.Office.Interop.Outlook._Folders.Add(String Name, Object Type)

    at FileToWSSOutlookAddIn.ThisAddIn.RefreshRecentOutlookFoldersFromConfigFile(String configFilePath, Boolean isStartup)

    2 votes
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    Bug Resolved  ·  13 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  11. Implement the feature to move the Outlook tasks to Sharepoint list item and track from intranet portals

    Implement the feature to move the Outlook tasks to Sharepoint list item and track from intranet portals

    1 vote
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  12. Is it possible to get OnePlaceMail in a different language

    My colleagues and i are from the Netherlands and would like to see the solution in our own language. Is this possible?

    1 vote
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  13. Save PDF notifications OnePlaceMail

    When saving PDF from email message directly into sharepoint with OnePlaceMail and file already excist with same name I don't get any prompt that upload did not work. I have to watch the upload status and would like to receive notification when upload did not work.

    1 vote
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  14. Adding Subsite to OnePlaceMail Favourites Issue

    Whenever I try adding a subsite to the OnePlace Mail Favourites, the address gets reverted back to the root site collection.

    This is an issue, as I need to add the subsites to the Favourites as well.

    1 vote
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  15. Visual Indicator to show Mail saved to SharePoint not showing

    I have saved some e-mails to a migrated SharePoint site which do not seem to give the blue indicator(Transferred to SharePoint) at a quick glance.
    Rather, it shows it when I preview the specific mail individually.

    Could you please elaborate why this is happening?

    1 vote
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  16. Updating metadata in bulk but making different selections for one set than another

    It would be good if on drag and drop the user gets another tick or selection box next to the manage file names where you can select some metadata for one lot and other metadata for another lot like Colligo is able to do during one drag and drop action.

    1 vote
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  17. Option to strip privacy metadata e.g. author from attachments before sending

    Due to privacy reasons we need to strip metadata from attachments before sending them out to clients. If we could have some radio/tick box the user can select to do this that would be great

    1 vote
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  18. SharePoint Column description should be avaiable in OPM & OPD screen

    Description is one of the important feature for user to get more details about column & respective value need to fill up. So I think this feature should be release in future

    1 vote
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  19. Create documents in one place docs with dedicated content types

    In lists it is possible to create items, this feature would be also useful in libraries. Create files by selection of the relevant content type with the templates. So the document can be saved immediately in the correct place.

    1 vote
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  20. Keep folder open when creating new folder/document set

    When you create a new folder or document set in the Oneplacemail, we typically need to save a mail or document in it right away. Currently, you have to create and save it, and then find it again in the hierarchy of all the other folders. When dealing whit a list of more than 1000 folders/document sets this become troublesome. Search doesn't work either as it takes 3-4 minutes for the search index to pick up the new information. I suggest you keep the new folder open and active, making it easy to continue the saving process.

    1 vote
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OnePlaceMail (Desktop)

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