OnePlaceMail (Desktop)

  1. Im getting some errors messages when i open outlook 2016

    An error has occurred refreshing 'Favorites'

    Error: No se puede crear la carpeta.

    Application: Microsoft Outlook
    Method: Microsoft.Office.Interop.Outlook.MAPIFolder Add(System.String, System.Object)
    Stack Trace: en Microsoft.Office.Interop.Outlook._Folders.Add(String Name, Object Type)
    en FileToWSSOutlookAddIn.ThisAddIn.CreateRootSharepointFolder()
    en FileToWSSOutlookAddIn.ThisAddIn.GetRootSharepointFolder()
    en FileToWSSOutlookAddIn.ThisAddIn.RefreshOutlookFoldersFromConfigFile(Boolean startUp)

    this is other:

    There was a problem refreshing OnePlaceMail recent locations

    Error: No se puede crear la carpeta.

    Application: Microsoft Outlook
    Method: Microsoft.Office.Interop.Outlook.MAPIFolder Add(System.String, System.Object)
    Stack Trace: en Microsoft.Office.Interop.Outlook._Folders.Add(String Name, Object Type)
    en FileToWSSOutlookAddIn.ThisAddIn.CreateRootSharepointFolder()
    en FileToWSSOutlookAddIn.ThisAddIn.GetRootSharepointFolder()
    en FileToWSSOutlookAddIn.ThisAddIn.RefreshRecentOutlookFoldersFromConfigFile(Boolean isStartup)

    and the last one:

    The OnePlaceMail Outlook addin encountered an error and could not not be initialised.

    Error: No se puede crear la carpeta.

    Application: Microsoft Outlook …

    2 votes
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  2. Switch to SharePoint View after browsing from a favourie

    When browsing a favorite within OnePlaceMail and you have navigated down a couple of sites if you select switch to sharepoint view it takes to root item in the navigation field not the SharePoint Site location you are currently viewing within OnePlaceMail. We would expect the switch to Sharepoint to take you to the location you are currently viewing.

    2 votes
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  3. Error when opening outlook outlook data file (.pst) failed to load for this session

    Error when opening outlook outlook data file (.pst) failed to load for this session. OPM Version is 7.5.2. Outlook is 2016

    Could you assist fixing this error

    Error: The Outlook data file (.pst) failed to load for this session.

    Application: Microsoft Outlook
    Method: Void AddStore(System.Object)
    Stack Trace: at Microsoft.Office.Interop.Outlook.NameSpaceClass.AddStore(Object Store)
    at FileToWSSOutlookAddIn.ThisAddIn.h(String A0)
    at FileToWSSOutlookAddIn.ThisAddIn.a(Boolean A
    0)
    at FileToWSSOutlookAddIn.ThisAddIn.GetRootSharepointFolder()
    at FileToWSSOutlookAddIn.ThisAddIn.RefreshOutlookFoldersFromConfigFile(Boolean startUp)

    2 votes
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  4. An error has occurred refreshing 'My OnePlaceMail' folders

    An error has occurred refreshing 'My OnePlaceMail' folders when logging in Outlook 2013.

    One of our customers has reported this ongoing error message when their log in their Outlook 2013 client:

    "An error has occurred refreshing 'My OnePlaceMail' folders.
    
    

    Error: Cannot create the folder.

    Click on "Show details" and it expands to below:

    Application: Microsoft Outlook
    Method: Microsoft.Office.Interop.Outlook.MAPIFolder Add(System.String, System.Object)
    Stack Trace: at Microsoft.Office.Interop.Outlook._Folders.Add(String Name, Object Type)
    at FileToWSSOutlookAddIn.ThisAddIn.CreateRootSharepointFolder()
    at FileToWSSOutlookAddIn.ThisAddIn.GetRootSharepointFolder()
    at FileToWSSOutlookAddIn.ThisAddIn.RefreshOutlookFoldersFromConfigFile(String configFilePath, Boolean startUp, Boolean onlyRefreshIfFavoritesModifiedFlagIsSetInConfigXml)"

    Our customer reported this back in November 2017, but I cannot tell if this started back in October 2017 and users decided…

    2 votes
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  5. how can I make sure that we only send links that end with ?web=1 when inserting links using OPM to ensure it is always opened in the browser

    When we curently insert links using opm it only generates a document id or the link ends with document extension (e.g. .docx ). How can we change this so that all links end with ?web=1 this to make sure that all documents are opened in the browser first

    2 votes
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  6. Adding new subject when uploading document / email

    we want to upload a email to SharePoint. In the wizard there is an option to add a new subject. When we add a new subject and we want to upload the email to that subject it's not in the list. There is a <title> (which is the new one). When exiting the wizard en start over the new subject is in the list.
    What is wrong?

    2 votes
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  7. Emails not moving and end up in recovered files folder

    Since updating to version 7.5.2, when I try to move or copy emails into OnePlaceMail folders, nothing happens (no prompt given to tag the files or confirmation of a successful move). After closing and restarting Outlook, the emails are in the Recovered files folder. Attempting to move/copy files again from the Recovered files folder just results in the same thing (the emails disappear and nothing happens). Any fix for this?

    2 votes
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  8. HotFix 7.5.2 is now available for download

    We have released a hotfix to address the errors that were being produced with OnePlaceMail after a recent Windows update. This can be downloaded directly from our website at https://www.oneplacesolutions.com/downloads.html

    Please get in touch via support (https://www.oneplacesolutions.com/submit-a-support-request.html ) if you experience any further issues.

    Kind regards

    Elissa

    2 votes
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  9. Recovered files lost

    Hi,

    I've tried to move 5000 files from a shared mailbox to oneplace and the system crashed. The emails were in the recovered files but they are not there anymore. Is there a way to recover this as the emails are important

    Kind regards,
    Rasielle

    2 votes
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  10. 2 votes
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  11. files in folders not visible

    Hello,

    I´m using Outlook 365 on-premise installation on my computer.
    I´m not sure if this is important, but I´m from Switzerland and the general language is German!

    I installt the 30 days test version and checking all things.


    1. OnePlace Docs Explorer is working well - everything fine

    2. OnePlace Mail
      a) I can add Favorites (I can connect to database)
      b) I can see the "Favorites" folders on the left side under -OnePlaceMail -
      c) I made the setup for the emails like on your instruction - if you upload/copy a mail to the folder I can see the mail in…
    2 votes
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  12. Getting error messages after email migration from Exchange to O365

    My email was recently migrated from an on-prem Exchange server to Office365, and the migration process created a new Outlook profile (pst). Since I started using the new Outlook profile, I'm getting error messages when I load Outlook or when I use OnePlaceMail.

    The errors are things like:
    - An error has occurred refreshing 'Favorites'
    - An error has occurred setting 'Recent Locations'
    - An error has occurred when initializing OnePlaceMail

    I tried to uninstall and reinstall OPM, and to do a repair install, but nothing seems to remove the errors. Has anyone seen this and have guidance on how…

    2 votes
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  13. What is the meaning of "OnePlaceMail Deletion" in the Outlook categories column

    A couple of emails that have been transfeerred to Sharepoint via OPM have now the following text in the Categories column - I cant find an explanation of the meaning of this comment - can you clarify for me please

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/927344/Capture.JPG?1374108807

    2 votes
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  14. OnePlaceMail Administrator Guide

    is OnePlaceMail Administrator Guide | 6.6 the latest version of the document? I'm using version 7.0 of the software and I wonder if there is a version 7.0 of the Administrator Guide document?

    2 votes
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  15. Wildcards in Lookup search

    Is there a wildcard for lookup-column-search? Or is there a possibility of using the search-word as "contains" and not as "begins with"?

    2 votes
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  16. How to delete archived emails?

    Hi all,

    In Outlook view, how can I delete emails that have been archived? I know I can delete emails in the Sharepoint view but this is not handy as it's a different view/ interface.

    Your help is greatly appreciated!

    Kind regards,

    Rasielle

    2 votes
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  17. Problem refreshing OnePlaceMail recent locations, Cannot create the folder.

    Problem refreshing OnePlaceMail recent locations, Cannot create the folder.

    this error comes up every time outlook opens and when saving to sharepoint however the recent locations is updating.....

    Full error below and using Outlook 2013 with Office365 and sharepoint subscription:

    There was a problem refreshing OnePlaceMail recent locations

    Error: Cannot create the folder.

    Application: Microsoft Outlook

    Method: Microsoft.Office.Interop.Outlook.MAPIFolder Add(System.String, System.Object)

    Stack Trace: at Microsoft.Office.Interop.Outlook._Folders.Add(String Name, Object Type)

    at FileToWSSOutlookAddIn.ThisAddIn.RefreshRecentOutlookFoldersFromConfigFile(String configFilePath, Boolean isStartup)

    2 votes
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    Bug Resolved  ·  13 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  18. Date to match when sent not imported.

    Please match the date when the email was sent not when imported. This makes it harder to search for specific emails.

    1 vote
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  19. Add ability to move emails between folders/document sets

    Feature request to add the ability to move items between folders and document sets

    If you save an email in the wrong folder, you should be able to drag it from one folder in oneplace to another or right click and hit "move to" like with oneplacedocs explorer

    It would also be nice to be able to rename and delete folders/document sets (if the user has the permission to do so in sharepoint)

    1 vote
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  20. Numerical Sorting

    Can you add numerical sorting so 10, 11, 12 comes after 9, not after 1?

    1 vote
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OnePlaceMail (Desktop)

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