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OnePlaceMail (Desktop)

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  1. Wildcards in Lookup search

    Is there a wildcard for lookup-column-search? Or is there a possibility of using the search-word as "contains" and not as "begins with"?

    3 votes

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  2. Outlook Errors after upgrading to O365 Office 2016

    After I upgraded to O365 Office 2016, OPM continues to produce multiple errors.

    An error has occurred refreshing "Favorites" An OLE registration error occurred. the program is not correctly installed. Then:

    There was a problem refreshing OPM recent locations, then:

    The OnePlaceMail Outlook addin encountered an error and could not be initialized.

    I have cleared recent history, reinstalled. I can connect to SharePoint.

    Thanks in advance. Ken

    3 votes

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  3. Insert link from SharePoint configuration

    In previous releases it was possible to configure OnePlaceMail 'Insert from SharePoint' links to display the document name while using the Document ID URL. Is it possible to reinstate this functionality?

    Document ID links are much better for our users but displaying the whole link in an email is not as user friendly as the document name.

    2 votes

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    0 comments  ·  Feedback  ·  Admin →
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  4. Export from browser to OnePlace Docs

    How about being able to export anything from a browser into OnePlace docs without the need to having to save as PDF and then upload PDF to OnePlace docs. For example we get tons of online purchases from amazon and another vendors this will simplify the way these transactions go into sharepoint. Also you could bring any kid of data like a print screen from Procore, etc.

    2 votes

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  5. Export the .eml file to a PST file,

    May I suggest to export a eml file to a PST file or msg files, or export and save to a selected folder in PST.

    thank you.

    2 votes

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  6. Ability to extract a dynamic pattern from an email subject and populate this to a column value in SharePoint

    It would be good to be able to implement the ability to regex parse an email subject and to populate whatever the 'dynamic' extracted value/pattern is (Matter Number, Client ID, etc) to a column in SharePoint.

    To clarify - a functionality that can be delivered through the Central Configuration service where a similar technique that we use to extract a pattern in the email subject to be used in a search query for suggested locations (which we do support) can be used to set a SharePoint column value.

    • OnePlace Solutions Support Team (DH)
    2 votes

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    0 comments  ·  Feedback  ·  Admin →
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  7. Outlook and Excel crash when OnePlace-Addin is enabled (8.6 / 8.6.1)

    Since a few days I experience regular (every 15 minutes) Appcrashes of Office application swith an activated OnePlace-AddIn.
    Below you see entries form the Application Eventlog for Outlook and Excel.

    I have already updated from OnePlace 8.6 to 8.6.1, but the problem persists.
    Do you have any suggestions?

    Application: OUTLOOK.EXE
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.Xml.XmlException
    at System.Xml.XmlTextReaderImpl.Throw(System.Exception)
    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
    at System.Xml.XmlTextReaderImpl.Read()
    at System.Xml.XmlLoader.Load(System.Xml.XmlDocument, System.Xml.XmlReader, Boolean)
    at System.Xml.XmlDocument.Load(System.Xml.XmlReader)
    at System.Xml.XmlDocument.Load(System.IO.Stream)
    at Scinaptic.OnePlaceMail.API.Core.ConfigurationBase.b()
    at Scinaptic.OnePlaceMail.API.Core.ConfigurationBase..ctor(System.String)
    at Scinaptic.OnePlaceMail.API.Core.CommonConfiguration..ctor()
    at Scinaptic.OnePlaceMail.API.Core.CommonConfiguration..cctor()

    Exception Info: System.TypeInitializationException
    at Scinaptic.OnePlaceMail.API.Core.CommonConfiguration.get_Instance()
    at Scinaptic.OnePlaceMail.API.Core.CustomTelemetryProcessor.a()
    at Scinaptic.OnePlaceMail.API.Core.CustomTelemetryProcessor.Process(Microsoft.ApplicationInsights.Channel.ITelemetry)
    at Microsoft.ApplicationInsights.TelemetryClient.Track(Microsoft.ApplicationInsights.Channel.ITelemetry)
    at…

    2 votes

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  8. read receipts include all meta data

    Read receipts currently look blank in all of the fields/meta data when stored in One Place Mail. The information such as when an email was sent/ received are still useful for users to search through read receipts as much as any other email stored. Please can you get the meta data included for read receipts to show.

    2 votes

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  9. multiple

    May I suggest to copy/move the email to multiple paths in SharePoint. This means we can choose multiple paths in one go.

    Thanks.

    2 votes

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    1 comment  ·  Admin →
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  10. Insert from SharePoint documents pane, font size

    With the "insert from SharePoint" dialog box in Outlook, it would be great if we also could be able to increase the font size of the OnePlaceMail - insert from SharePoint view.
    I have "perfect" vision and even I struggle with the font size in OnePlaceMail Explorer.

    It's hard to see for some people , would be great if we could customize the interface (Fonts) the way we want

    2 votes

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    1 comment  ·  Admin →
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  11. Implement the feature to move the Outlook tasks to Sharepoint list item and track from intranet portals

    Implement the feature to move the Outlook tasks to Sharepoint list item and track from intranet portals

    2 votes

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  12. Ability to turn off Configuration Profile update restart Outlook prompt

    It'll be good if we had the ability to turn off the restart prompt when we update a Configuration Profile.

    We have OPM installed on 300+ machines and it's a pain to update a Configuration Profile.

    2 votes

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  13. Updating metadata in bulk but making different selections for one set than another

    It would be good if on drag and drop the user gets another tick or selection box next to the manage file names where you can select some metadata for one lot and other metadata for another lot like Colligo is able to do during one drag and drop action.

    2 votes

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    1 comment  ·  Query  ·  Admin →
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  14. Option to strip privacy metadata e.g. author from attachments before sending

    Due to privacy reasons we need to strip metadata from attachments before sending them out to clients. If we could have some radio/tick box the user can select to do this that would be great

    2 votes

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  15. Im getting some errors messages when i open outlook 2016

    An error has occurred refreshing 'Favorites'

    Error: No se puede crear la carpeta.

    Application: Microsoft Outlook
    Method: Microsoft.Office.Interop.Outlook.MAPIFolder Add(System.String, System.Object)
    Stack Trace: en Microsoft.Office.Interop.Outlook._Folders.Add(String Name, Object Type)
    en FileToWSSOutlookAddIn.ThisAddIn.CreateRootSharepointFolder()
    en FileToWSSOutlookAddIn.ThisAddIn.GetRootSharepointFolder()
    en FileToWSSOutlookAddIn.ThisAddIn.RefreshOutlookFoldersFromConfigFile(Boolean startUp)

    this is other:

    There was a problem refreshing OnePlaceMail recent locations

    Error: No se puede crear la carpeta.

    Application: Microsoft Outlook
    Method: Microsoft.Office.Interop.Outlook.MAPIFolder Add(System.String, System.Object)
    Stack Trace: en Microsoft.Office.Interop.Outlook._Folders.Add(String Name, Object Type)
    en FileToWSSOutlookAddIn.ThisAddIn.CreateRootSharepointFolder()
    en FileToWSSOutlookAddIn.ThisAddIn.GetRootSharepointFolder()
    en FileToWSSOutlookAddIn.ThisAddIn.RefreshRecentOutlookFoldersFromConfigFile(Boolean isStartup)

    and the last one:

    The OnePlaceMail Outlook addin encountered an error and could not not be initialised.

    Error: No se puede crear la carpeta.

    Application: Microsoft Outlook…

    2 votes

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    Answered  ·  3 comments  ·  Issue  ·  Admin →
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  16. Switch to SharePoint View after browsing from a favourie

    When browsing a favorite within OnePlaceMail and you have navigated down a couple of sites if you select switch to sharepoint view it takes to root item in the navigation field not the SharePoint Site location you are currently viewing within OnePlaceMail. We would expect the switch to Sharepoint to take you to the location you are currently viewing.

    2 votes

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    Answered  ·  1 comment  ·  Issue  ·  Admin →
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  17. Error when opening outlook outlook data file (.pst) failed to load for this session

    Error when opening outlook outlook data file (.pst) failed to load for this session. OPM Version is 7.5.2. Outlook is 2016

    Could you assist fixing this error

    Error: The Outlook data file (.pst) failed to load for this session.

    Application: Microsoft Outlook
    Method: Void AddStore(System.Object)
    Stack Trace: at Microsoft.Office.Interop.Outlook.NameSpaceClass.AddStore(Object Store)
    at FileToWSSOutlookAddIn.ThisAddIn.h(String A0)
    at FileToWSSOutlookAddIn.ThisAddIn.a(Boolean A
    0)
    at FileToWSSOutlookAddIn.ThisAddIn.GetRootSharepointFolder()
    at FileToWSSOutlookAddIn.ThisAddIn.RefreshOutlookFoldersFromConfigFile(Boolean startUp)

    2 votes

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    Answered  ·  1 comment  ·  Admin →
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  18. An error has occurred refreshing 'My OnePlaceMail' folders

    An error has occurred refreshing 'My OnePlaceMail' folders when logging in Outlook 2013.

    One of our customers has reported this ongoing error message when their log in their Outlook 2013 client:

    "An error has occurred refreshing 'My OnePlaceMail' folders.
    
    Error: Cannot create the folder.
    
    Click on "Show details" and it expands to below:
    
    Application: Microsoft Outlook
    Method: Microsoft.Office.Interop.Outlook.MAPIFolder Add(System.String, System.Object)
    Stack Trace:    at Microsoft.Office.Interop.Outlook._Folders.Add(String Name, Object Type)
       at FileToWSSOutlookAddIn.ThisAddIn.CreateRootSharepointFolder()
       at FileToWSSOutlookAddIn.ThisAddIn.GetRootSharepointFolder()
       at FileToWSSOutlookAddIn.ThisAddIn.RefreshOutlookFoldersFromConfigFile(String configFilePath, Boolean startUp, Boolean onlyRefreshIfFavoritesModifiedFlagIsSetInConfigXml)"
    

    Our customer reported this back in November 2017, but I cannot tell if this started back in October 2017 and users decided…

    2 votes

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  19. how can I make sure that we only send links that end with ?web=1 when inserting links using OPM to ensure it is always opened in the browser

    When we curently insert links using opm it only generates a document id or the link ends with document extension (e.g. .docx ). How can we change this so that all links end with ?web=1 this to make sure that all documents are opened in the browser first

    2 votes

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    1 comment  ·  Admin →
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  20. Adding new subject when uploading document / email

    we want to upload a email to SharePoint. In the wizard there is an option to add a new subject. When we add a new subject and we want to upload the email to that subject it's not in the list. There is a <title> (which is the new one). When exiting the wizard en start over the new subject is in the list.
    What is wrong?

    2 votes

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    Answered  ·  1 comment  ·  Issue  ·  Admin →
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