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OnePlaceMail for Outlook App

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81 results found

  1. Saving an email from Outlook Mobile using OnePlaceMail App - Error: This protocol does not support ImmutableIds

    Unable to save any email from Outlook Mobile (android) using OnePlaceMail app.

    It shows that some error has occurred, please contact your IT Administrator.

    Then an automated email comes from No Reply noreply@oneplacesolutions.com. Attached with this post.

    Please check and help resolving this issue.

    2 votes

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    2 comments  ·  Issue  ·  Admin →
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  2. OnePlaceMail App now supports all custom columns

    We are pleased to announce that the OnePlaceMail App supports all custom columns when saving to SharePoint.

    3 votes

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  3. Ability to sort / reorder the pinned sites

    I would like to see the ability to be able to sort or re-order your pinned sites so, rather than sorting in the order you add them.

    4 votes

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    0 comments  ·  Enhancement  ·  Admin →
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  4. I don’t have Office 365. Now what ??

    I don’t have Office 365. Now what ???

    3 votes

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    1 comment  ·  Issue  ·  Admin →
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  5. OnePlaceMail App for Outlook - now in General Availability!

    We are excited to announce the OnePlaceMail App is now available.

    Save emails and attachments to SharePoint locations and or Microsoft Teams channels.

    For further information please click here: https://www.oneplacesolutions.com/news/oneplacemail-app-now-in-general-availability.html

    Get in touch if you would like to learn more!

    • OnePlace Solutions Team
    4 votes

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  6. Hi, I just

    Hi, I just purhcased OneplaceEmail for outlook and the subscription ID is not working for users. Can someone please help out with this?

    2 votes

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  7. There was an issue saving your email(s) to SharePoint

    Hello, I am recieving an error message that says "There was an issue saving your email(s) to SharePoint " and moreover, please see the attached picture. Any Ideas of what is wrong? I have ignored it many times and thought it might just be a small bug, but no it comes more frequently.

    2 votes

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    3 comments  ·  Issue  ·  Admin →
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  8. Stuck on signing in

    I used to be able to use the Outlook app no problem, but recently after I got back from a vacation, the app gets stuck signing in to Office365. I have already signed out and signed back in again for the Office programs as a whole and the OnePlaceMail app specifically, but this did not help. Anyone know of a way to fix this?

    1 vote

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  9. save external images

    Currently when you save an email using the OnePlaceMail for Outlook App it does not save externally linked images. It would be better if it did - otherwise you only get part of the email.

    1 vote

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    0 comments  ·  Enhancement  ·  Admin →
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  10. Missing Team integration Documentation

    I'm trying to give OnePlaceMail app access to save to Teams. I can't find any supporting documents and the message in the app just says that an admin needs to enable it. How do you enable the app for Teams integration????

    1 vote

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    Answered  ·  1 comment  ·  Admin →
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  11. *Updated*: Additional columns available in OnePlaceMail App for Outlook

    When saving to a library where custom columns have been applied, you will now see some additional columns available.

    Supported columns are:
    Single Line Text
    Multi-Line Text
    Choice
    Multi-Choice
    Yes / No
    Lookup

    Number
    Date & Time
    Currency Column
    Managed Metadata
    People & groups

    This completes support for custom columns.

    Thanks

    Elissa

    2 votes

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  12. Outlook OWA - Need option to support using the full new outlook web mail

    I would like to be able to keep the full web outlook client in desktop mode for Edge and Chrome. The OWA has limited views. I like the email previews, full use of email editors, and better email signatures. If I try to switch to desktop view the site just contiues to spin back and forth between OWA and https://outlook.office.com/mail/inbox. This happens on the Android Chrome and Edge browsers.

    Can you make both work independently?

    1 vote

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    Answered  ·  1 comment  ·  Outlook OWA  ·  Admin →
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  13. Outlook OWA - Lower righ Menu selections don't work on Android

    Menu selection on lower screen right of reading mode symbol do not work on Chrome and Edge for Android

    1 vote

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    Answered  ·  1 comment  ·  Outlook OWA  ·  Admin →
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  14. Integrate Skype for Business into Outlook App

    Provide skype for business status of email recipient and chat in the same app.

    1 vote

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    Answered  ·  1 comment  ·  Outlook OWA  ·  Admin →
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  15. Error in the add-on

    In the company we have a physical firewall, which is causing Save to Sharepoint not to work, I do not have it and it works for me. I need to know what exclusion to put the firewall in for the program to work.
    Thank you

    2 votes

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    Answered  ·  1 comment  ·  Issue  ·  Admin →
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  16. I use multiple exchange accounts, how do i choose which account to use?

    how do use oneplacemail with multiple exchange accounts

    2 votes

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  17. Automatically save the email (.eml) as the email content type and attachments as default (document) content type

    At the moment, the user may choose whether to save both the email (.eml) and the attachments in one go. They may then choose the SharePoint Content Type to save in. However - where an Email content type has been set up, the choice doesn't make sense as the type should be different for the email file and the attachments.
    The only option for the user is to save twice (.eml and attachments separately), choosing different content type each time.
    This could be easily fixed / enhanced by automatically selecting the Email content type (if one exists) for the email,…

    5 votes

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    Answered  ·  2 comments  ·  Enhancement  ·  Admin →
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  18. Vote for OnePlaceMail in Microsoft Office App Awards

    We are thrilled to announce the OnePlaceMail for Outlook App has been nominated for the People's Choice Awards as part of this year's Office App Awards. Can you help us win and vote today?

    Click here: https://bit.ly/2CMIkVc

    2 votes

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  19. 2 votes

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    Bug Resolved  ·  2 comments  ·  Issue  ·  Admin →
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  20. Current error: ContentTypeId is read-only error

    You may receive notification that there was an issue when saving an email to SharePoint using OnePlaceMail.

    We are aware of this issue, and are currently working on this to resolve as quickly as possible. We are also working with Microsoft to resolve this.

    We will update this item with further information as soon as possible

    4 votes

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    Announcement  ·  3 comments  ·  Support  ·  Admin →
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