New to using OnePlace. My role is as an end user support person from an information management perspective not IT.

When my users add a connection to sharepoint via oneplacedoc explorer they can see libraries and lists that are not visible to them when in sharepoint. (they are lists and libraries that are only accessed via the Site Contents which end users do not have access to.)

From OnePlace, in settings > navigation I have checked the Hide System Lists and Libraries box and restarted the application but these lists and libraries are still visible.

My users are not able to do anything with these list and libraries from oneplace.

I would like to know if there is anyway to hide them?

https://d2r1vs3d9006ap.cloudfront.net/s3_images/1420286/Capture.PNG?1463924162

Hi,

Some of our metadata fields for documents are based on lookup lists.

When saving a document, we need to add some metadata. For lookup lists, when entering the beginning of the metadata term that is present in the lookup list, then we find the metadata we want. But when we enter a piece of the metadata from a term inside the lookup list, then we find nothing.

For example:

lookup list consist of:

• New York




• Los Angeles




• Toronto

When entering "New" then there is an auto-complete for "New York"

When entering "York", we find nothing but we would expect to find "New York" as auto-complete possibility

This means that the string is based on "starts with", and not "contains"? Is it maybe possible to add a setting so we can choose for "starts with" or "contains"?

Thanks

Kind regards,

Kenny

Our admin staff frequently use Adobe Acrobat Pro to manipulate and combine multiple MS Word files into one PDF. Doing this natively from within the Adobe product (by pasting a link to the SP library in the file browser dialog) opens the MS Word file as a temp ‘pdf’ which can then be manipulated as required or they can be individually opened from the ‘combine files’ dialog box. It is easy to then save the pdf to their SharePoint library using OnePlaceDocs (great) but they would also like to easily open the MS Word files without having to find the URL and paste each time. They’ve tried this and found the following limitations when using OnePlaceDocs:

> Double clicking a single MS Word Doc to open via OnePlaceDocs within Adobe opens the file in MS Word.
> Highlighting a single MS Word Doc, selecting ‘Open With’ and choosing an Adobe Acrobat results in an error message.
> Selecting multiple MS Word files greys out the Open With option.

We're using client version 7.7.0 with SP2013 on prem.

Is there something I can change in the configuration tool to make the MS Word files open with Adobe products?

Many thanks in advance

Jenny

We are using OnePlace Docs to save files in SharePoint directly from the office applications (Word, Excel).
We developed some word templates with macros, our file extension in this case is ".dotm".
While saving this file to SharePoint by OnePlaceDocs, we were asked about the file name and the file extension.
We are able to choose ."docm" and ".docx" as the file extension for this macro word file. When we save the file with the ".docm" extension, everything is working fine, because the scripts are retained. By saving the file as ".docx", the custom scripts will be lost.
Unfortunately ".docx" is the default setting for saving ".dotm" files, which will end in losing the scripts by saving and disrupt our functionalities inside the document.
We didn't found a setting in OnePlaceDocs to set the default file extension for the document.
Would it be possible to add a functionality to choose which file format will be used while saving template files?

I wish I could tell you this is a small problem but it's not. It's huge.

OnePlace Documents treats differently the formal Sharepoint document library type called "Link".

I have a "Link" item which points to an external url (such as youtube).

When accessing the Sharepoint document library via a browser clicking on the default SP "Name" field correctly loads the external link.

When accessing the Sharepoint document library via OnePlaceDocs, the link simply loops back to the Sharepoint item.

I would guess that this is not considered a defect by OnePlace but rather "that's how it works."

The practical consequence for me is that OnePlace Docs, rather than fulfill its promise of 'connects SharePoint from Desktop' actually irrevocably fails in this respect. Because of this failure my instruction to my users is "if you want to access an item in a document library that is a link to an external item then you must use a browser. For other content, such as Word document, you may continue using OnePlaceDocs."

If requested by OnePlaceMail I can produce a screen recording showing the behavior.

Ken Florian

Hello,
We have been looking around for a solution to make images in SP Picture Libraries more user-friendly, and we have not found anything that currently ticks our boxes (e.g. tried asking Bamboo Solutions)... so I was wondering if it would be something that could be considered for product development.. We give users the workaround of opening the libraries with explorer to engage with images (e.g. select> right click> print etc.). Unfortunately this has resulted in staff accidentally deleting images from SP. It would be great if OPD could offer an image viewing and interaction solution, that gives users the functionality of a network drive without the risk.
Thanks :)

Hello,

One of our internal customers was copying text from an email that contained links that someone had inserted using "Insert from SharePoint" (as link) into a Word document. However, we have discovered some odd behavior when you click the link to open the document...

When links are inserted into an email using OnePlace, they are formatted as follows

http://[server name]/site/gallerymuseum/_layouts/15/DocIdRedir.aspx?ID=UA6W2YUDAPZ7-11-591

I have checked, and copy/paste does not change the link at all. When you click on the pasted link, it opens the correct document, but you notice that the document name is not as it should be. The name of the document has shown up as "DocIdRedir.aspx". If you make any changes to this document, and then try and save it you find that it throws an error: the document is read-only, you need to save it somewhere before you can make changes... but we know it is already saved in SP.

Alternatively, I tried copying the link and pasting it in as the URL in my browser. This then opened the document correctly without the odd behavior.

Is there a reason why these links don't seem to be supported in Word? Is there any easy way of transferring the links without the odd behavior? https://d2r1vs3d9006ap.cloudfront.net/s3_images/1541233/hyperlinkissues.png?1485222509