74 results found

1. configure default file type for office files

   We are using OnePlace Docs to save files in SharePoint directly from the office applications (Word, Excel).
   We developed some word templates with macros, our file extension in this case is ".dotm".
   While saving this file to SharePoint by OnePlaceDocs, we were asked about the file name and the file extension.
   We are able to choose ."docm" and ".docx" as the file extension for this macro word file. When we save the file with the ".docm" extension, everything is working fine, because the scripts are retained. By saving the file as ".docx", the custom scripts will be lost.
   Unfortunately ".docx" is the default setting for saving ".dotm" files, which will end in losing the scripts by saving and disrupt our functionalities inside the document.
   We didn't found a setting in OnePlaceDocs to set the default file extension for the document.
   Would it be possible to add a functionality to choose which file format will be used while saving template files?

   We are using OnePlace Docs to save files in SharePoint directly from the office applications (Word, Excel).
   We developed some word templates with macros, our file extension in this case is ".dotm".
   While saving this file to SharePoint by OnePlaceDocs, we were asked about the file name and the file extension.
   We are able to choose ."docm" and ".docx" as the file extension for this macro word file. When we save the file with the ".docm" extension, everything is working fine, because the scripts are retained. By saving the file as ".docx", the custom scripts will be lost.
   Unfortunately ".docx"… more

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2. How OnePlaceDocs handles document library "Link" type

   I wish I could tell you this is a small problem but it's not. It's huge.

   OnePlace Documents treats differently the formal Sharepoint document library type called "Link".

   I have a "Link" item which points to an external url (such as youtube).

   When accessing the Sharepoint document library via a browser clicking on the default SP "Name" field correctly loads the external link.

   When accessing the Sharepoint document library via OnePlaceDocs, the link simply loops back to the Sharepoint item.

   I would guess that this is not considered a defect by OnePlace but rather "that's how it works."

   The practical consequence for me is that OnePlace Docs, rather than fulfill its promise of 'connects SharePoint from Desktop' actually irrevocably fails in this respect. Because of this failure my instruction to my users is "if you want to access an item in a document library that is a link to an external item then you must use a browser. For other content, such as Word document, you may continue using OnePlaceDocs."

   If requested by OnePlaceMail I can produce a screen recording showing the behavior.

   Ken Florian

   I wish I could tell you this is a small problem but it's not. It's huge.

   OnePlace Documents treats differently the formal Sharepoint document library type called "Link".

   I have a "Link" item which points to an external url (such as youtube).

   When accessing the Sharepoint document library via a browser clicking on the default SP "Name" field correctly loads the external link.

   When accessing the Sharepoint document library via OnePlaceDocs, the link simply loops back to the Sharepoint item.

   I would guess that this is not considered a defect by OnePlace but rather "that's how it works."

   The practical… more

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3. Error in OnePlaceDocs

   Hi,
   We use OPM 7.4.2 and OnePlaceDocs, but a user has an issue with his new pc. When he goes on OnePlace Docs he has the following error :
   "Unhandled exception has occured in your application......
   ....Could not load type "EditItemPropertiesReadAccess"

   Do you have an idea to solve this please ?

   Thanks for your help !
   regards

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4. Images Solution

   Hello,
   We have been looking around for a solution to make images in SP Picture Libraries more user-friendly, and we have not found anything that currently ticks our boxes (e.g. tried asking Bamboo Solutions)... so I was wondering if it would be something that could be considered for product development.. We give users the workaround of opening the libraries with explorer to engage with images (e.g. select> right click> print etc.). Unfortunately this has resulted in staff accidentally deleting images from SP. It would be great if OPD could offer an image viewing and interaction solution, that gives users the functionality of a network drive without the risk.
   Thanks :)

   Hello,
   We have been looking around for a solution to make images in SP Picture Libraries more user-friendly, and we have not found anything that currently ticks our boxes (e.g. tried asking Bamboo Solutions)... so I was wondering if it would be something that could be considered for product development.. We give users the workaround of opening the libraries with explorer to engage with images (e.g. select> right click> print etc.). Unfortunately this has resulted in staff accidentally deleting images from SP. It would be great if OPD could offer an image viewing and interaction solution, that gives users the… more

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5. OnePlaceDocs adding not appearing in ribbon

   Hi there,

   I have an issues where the oneplacedoc addin is ticked under COM addins in word 2013 but it does not appear in the ribbon. I have tried to reinstalling oneplacedocs with no luck.

   Please help!

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   Bug Resolved  ·  3 comments  ·  Delete…  ·  Admin →
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6. Acrobat DC support?

   For some reason, we are unable to get the one place solution ribbon to appear in acrobat DC. It worked great in acrobat 10, but there is no trace of it in DC. The release list for 7.1 said that it was supported and we are currently on 7.4. How do you configure acrobat DC to work with oneplacesolutions?

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   Bug Resolved  ·  2 comments  ·  Delete…  ·  Admin →
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7. Hyperlink from "Insert from SharePoint" breaks when copy/pasted into Word

   Hello,

   One of our internal customers was copying text from an email that contained links that someone had inserted using "Insert from SharePoint" (as link) into a Word document. However, we have discovered some odd behavior when you click the link to open the document...

   When links are inserted into an email using OnePlace, they are formatted as follows

   http://[server name]/site/gallerymuseum/_layouts/15/DocIdRedir.aspx?ID=UA6W2YUDAPZ7-11-591

   I have checked, and copy/paste does not change the link at all. When you click on the pasted link, it opens the correct document, but you notice that the document name is not as it should be. The name of the document has shown up as "DocIdRedir.aspx". If you make any changes to this document, and then try and save it you find that it throws an error: the document is read-only, you need to save it somewhere before you can make changes... but we know it is already saved in SP.

   Alternatively, I tried copying the link and pasting it in as the URL in my browser. This then opened the document correctly without the odd behavior.

   Is there a reason why these links don't seem to be supported in Word? Is there any easy way of transferring the links without the odd behavior? https://d2r1vs3d9006ap.cloudfront.net/s3_images/1541233/hyperlinkissues.png?1485222509

   Hello,

   One of our internal customers was copying text from an email that contained links that someone had inserted using "Insert from SharePoint" (as link) into a Word document. However, we have discovered some odd behavior when you click the link to open the document...

   When links are inserted into an email using OnePlace, they are formatted as follows

   http://[server name]/site/gallerymuseum/_layouts/15/DocIdRedir.aspx?ID=UA6W2YUDAPZ7-11-591

   I have checked, and copy/paste does not change the link at all. When you click on the pasted link, it opens the correct document, but you notice that the document name is not as it should be. The name… more

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8. Can OnePlaceDocs be used in trial mode?

   I just upgraded from OPM 6.x to 7 and do not have a key yet.

   I see the ribbon options in Outlook but not in Word / Excel / PPT. Is it supposed to be possible to use it without a license?

   Thanks

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9. How can I narrow search results (if at all possible) using oneplacedocs explorer?

   I've got oneplacedocs explorer linked to a dossier in SharePoint (containing hundreds of pdf files), I'm able to search all these files' contents, but most of the time I get way too many results (in the hundreds). Is there a way to narrow or filter the results in oneplacedocs explorer?

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   Answered  ·  AdminElissa C (Admin, OnePlace Solutions) responded

   This should be configured in SharePoint to reduce the search scope.

   Also, its possible to set up location search or content search using OnePlaceLive – where the search can be refined.

   Further information can be found here: http://www.oneplacesolutions.com/help/7.4/ops/solprofile/solprof_contentsearch.htm

10. Toolbar missing from Word/Excel/PPT 2013 after upgrade from OPM 6.x to 7.1

    Toolbar was available in 6.x but is gone after the upgrade. The add-in / complement is there and active but nothing is visible.

    Thanks,

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11. Are we able to remove the Delete Version option from OnePlaceDocs?

    When viewing Versions with OnePlaceDocs (in MS Word) it gives users several options- are we able to turn off the Delete button for compliance purposes? https://d2r1vs3d9006ap.cloudfront.net/s3_images/1288294/versioningoneplace.PNG?1444096621

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12. OnePlaceDocs translation

    Any update on when we will be able to translate OnePlaceDocs in French?

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    Being Considered  ·  AdminElissa C (Admin, OnePlace Solutions) responded

    just to update this thread – using OnePlaceLive Configuration tool, it is possible to relabel buttons for OnePlaceMail and OnePlaceDocs addin for Word/Excel & PowerPoint.

13. One Place Mail and One Place Doc how to automate the post-installation configuration?

    We know how to install the msi, however after that operation still we need to configure settings such as the license and the doc store. Does anyone know, by any chance, how to automate such process? Thanks in advance

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14. Unable to save attachments to SharePoint

    When moving attachments to SharePoint from Outlook I get the following error:

    An error has occurred saving file to Sharepoint.

    Error: Object reference not set to an instance of an object.

    Application: OnePlaceMail

    Method: Void CopyAttachmentsToSharePointButton_Click(Microsoft.Office.Interop.Outlook.AttachmentSelection)

    Stack Trace: at FileToWSSOutlookAddIn.ThisAddIn.CopyAttachmentsToSharePointButton_Click(AttachmentSelection attachmentsSelected)

    Any ideas?

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    Bug Resolved  ·  13 comments  ·  Delete…  ·  Admin →
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15. Edit or suppress tooltips

    Hello

    I am configuring oneplace using the config_update.xml and am looking for ways to either amend the tooltips for all ribbon items, or simply suppress these.

    Cheers

    Patrick

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16. Change onceplace docs 7.2 install options.

    I am installing oneplace docs 7.2 via the msi. I would like it to not install the desktop icon or set itself to autorun on startup. Are there install switches I can use? Thanks.

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17. Best Location for Data File

    I have read the article recommending a "local user profile data file" here http://www.oneplacesolutions.com/help/7.1/index.html#!Modules/5/Documents/oneplacemailsettings.htm but am just wondering if there is a full list anywhere of the pros and cons? We currently are storing in the "roaming" profile which is a location on the network. We are not a Citrix TS environment though we have a Terminal Server for remote access which we have to accommodate.

    Are there any migration issues in changing this setting and will the oneplacemail.pst file be updated from the config files no matter what it's location? Will a local config allow users to access OnePlaeMail from two separate Workstations?

    I have read the article recommending a "local user profile data file" here http://www.oneplacesolutions.com/help/7.1/index.html#!Modules/5/Documents/oneplacemailsettings.htm but am just wondering if there is a full list anywhere of the pros and cons? We currently are storing in the "roaming" profile which is a location on the network. We are not a Citrix TS environment though we have a Terminal Server for remote access which we have to accommodate.

    Are there any migration issues in changing this setting and will the oneplacemail.pst file be updated from the config files no matter what it's location? Will a local config allow users to access OnePlaeMail… more

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    Answered  ·  AdminElissa C (Admin, OnePlace Solutions) responded

    Please find some information regarding the PST setting via our website here:

    http://www.oneplacesolutions.com/help/current

18. SharePoint Custom Field Types supported in OnePlace Mail?

    Does OnePlaceMail support the use of SharePoint custom field types? So for example, we may have our own implementation of a client pick list we want to use.

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    Answered  ·  AdminElissa C (Admin, OnePlace Solutions) responded

    OnePlaceMail will bring through any standard SharePoint columns. Third party column lists are not supported.

19. Button translation

    Hi,

    I have installed OPM 7.2 on my pc before deploying to 600 users, and I work on the config_update.xml file.

    I saw that we could translate few buttons like "Save to sharepoint" (Home_SaveToSharePoint) for Excel/Word/Powerpoint, but I would like to translate the "Explore and Open" button too but I do not find the information.

    Could you please explain me how to translate the "Explore and Open" button for Excel/Word/Powerpoint ?

    And also the "Explore" button in Outlook ?

    Thanks in advance

    Best regards

    Vincent https://d2r1vs3d9006ap.cloudfront.net/s3_images/1395026/scinaptic.jpg?1460012692

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20. Import old emails into SharePoint with new OnePlace column data.

    How do you import old emails saved in sharepoint to include the OnePLace columns? I assume there is no automated way to do this and you have to re-import, but I tried using the OPD explorer but the columns did not get filled in.

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