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OnePlaceMail (Desktop)

193 results found

  1. The OnePlaceSolutions Site URL is not updated after installing

    Hi after installing OPM Outlook 7.5 using the command
    msiexec.exe /i "C:\Temp\OnePlaceMail_Outlook2016.msi" LICENSELOCATION="https:....../sites/OPM/Lists/Licenses/" SETTINGURL=https:....../sites/OPM

    The OnePlaceSolutions Site URL is not updated after installing. See screenshot attached. Any Ideas wath the issue is?

    1 vote

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  2. Button "Insert from SharePoint" does not work (nothing happens)

    Hi,

    We use OPM 7.4.2 and we have an issue with the "Insert From SharePoint" functionality.
    When the user create a new email, then he wants to attach a doc from sharepoint, he clicks on "Insert from SharePoint", but nothing happens.
    Do you have an idea to solve the problem ?
    The config files are the same than other users (for who the button works).

    thanks in advance for your help
    Vincent

    1 vote

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    2 comments  ·  Issue  ·  Admin →
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  3. Recovered files lost

    Hi,

    I've tried to move 5000 files from a shared mailbox to oneplace and the system crashed. The emails were in the recovered files but they are not there anymore. Is there a way to recover this as the emails are important

    Kind regards,
    Rasielle

    2 votes

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    Answered  ·  1 comment  ·  Issue  ·  Admin →
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  4. 2 votes

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    Answered  ·  3 comments  ·  Issue  ·  Admin →
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  5. Getting error messages after email migration from Exchange to O365

    My email was recently migrated from an on-prem Exchange server to Office365, and the migration process created a new Outlook profile (pst). Since I started using the new Outlook profile, I'm getting error messages when I load Outlook or when I use OnePlaceMail.

    The errors are things like:
    - An error has occurred refreshing 'Favorites'
    - An error has occurred setting 'Recent Locations'
    - An error has occurred when initializing OnePlaceMail

    I tried to uninstall and reinstall OPM, and to do a repair install, but nothing seems to remove the errors. Has anyone seen this and have guidance on how…

    2 votes

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    5 comments  ·  Issue  ·  Admin →
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  6. Problem refreshing OnePlaceMail recent locations, Cannot create the folder.

    Problem refreshing OnePlaceMail recent locations, Cannot create the folder.

    this error comes up every time outlook opens and when saving to sharepoint however the recent locations is updating.....

    Full error below and using Outlook 2013 with Office365 and sharepoint subscription:

    There was a problem refreshing OnePlaceMail recent locations

    Error: Cannot create the folder.

    Application: Microsoft Outlook

    Method: Microsoft.Office.Interop.Outlook.MAPIFolder Add(System.String, System.Object)

    Stack Trace: at Microsoft.Office.Interop.Outlook._Folders.Add(String Name, Object Type)

    at FileToWSSOutlookAddIn.ThisAddIn.RefreshRecentOutlookFoldersFromConfigFile(String configFilePath, Boolean isStartup)

    2 votes

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    Bug Resolved  ·  13 comments  ·  Issue  ·  Admin →
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  7. What is the meaning of "OnePlaceMail Deletion" in the Outlook categories column

    A couple of emails that have been transfeerred to Sharepoint via OPM have now the following text in the Categories column - I cant find an explanation of the meaning of this comment - can you clarify for me please

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/927344/Capture.JPG?1374108807

    2 votes

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    Answered  ·  7 comments  ·  Issue  ·  Admin →
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  8. Attempting to expand library throws: Object reference not set to an instance of an object error and not all folders are displayed

    I have one particular library with 30 folders below root level. When expanding this library, an error is thrown: Object reference not set to an instance of an object. and not all folders are displayed. On some computers, people can see maybe 10 folders, on others it can be as little as one. Here is the error in full:

    An error has occurred retrieving folder information for the list: https://titlestone.sharepoint.com/B Not Progressing. Some folders for this list/library may not be available for selection.

    Error: Object reference not set to an instance of an object.

    Application: Scinaptic.OnePlaceMail.API.ClientIntegration

    Method: Scinaptic.OnePlaceMail.API.ClientIntegration.spListTreeNode a(System.Xml.XmlNode, Scinaptic.OnePlaceMail.API.ClientIntegration.spListTreeNode)

    1 vote

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    Being Considered  ·  3 comments  ·  Issue  ·  Admin →
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  9. OnePlaceMail Grouped by Date view

    We have a document library used to file meeting papers which are tagged by meeting name and date of meeting. The information type for the date of meeting column is 'Date and Time' with the format of the field set to 'Date Only'. The default view for the library groups the files by meeting name and then by date of meeting.

    When files are uploaded to this library using OnePlaceMail, they are not only tagged by the specified date but also by the time that the file was uploaded. This is problematic as it affects the default grouped view. Files…

    1 vote

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    3 comments  ·  Issue  ·  Admin →
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  10. One Place not showing in excel or word

    One Place showing in Outlook but not excel or word 2007

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  11. The selected location is currently unavailable

    I have the same issue discussed in two other threads by this name:

    http://community.oneplacesolutions.com/oneplacemail/topics/the_selected_location_is_currently_unavailable-alcdz

    http://community.oneplacesolutions.com/oneplacemail/topics/the_selected_location_is_currently_unavailable

    The message is displayed as soon as the OnePlace Mail window opens after we opt to move or copy an email to SharePoint- no fodlers or libraries are clicked before the message appears. The message is the same for all sites and libraries. Upload to all of these locations worked when we were using the trial version.

    Thanks in advance for any help you can offer.

    Per advice on the referenced threads I have attempted to rename the config.xml file, but the only files in…

    1 vote

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  12. Unable to activate solution

    I am getting the error shown below when attempting to activate the sandbox solution.

    I do have Microsoft SharePoint Foundation Sandboxed Code Service started.

    Sandboxed code execution request failed.

    Correlation ID: 0b80045c-da0b-4beb-a80c-8a6a3943b738

    1 vote

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  13. Unable to see email metadata in regular (i.e. non-OMP) doc library with document set content type added

    I've added the OMP sandbox solution and then the OMP content type to a SharePoint 2010 doc library that has a document set content type. I can copy an email from Outlook 2013 to the library successfully, however none of the email columns are populated.

    I've also tested copying to an OMP email library and to a regular doc library with no document set content type, just "document", and this does work - the columns are populated.

    What is it specifically about a doc library using document sets that is not allowing population of email metadata?

    1 vote

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  14. Script Error Object doesn't support property or method IsFirstUseThisSession

    I'm getting the an error (image attached) when clicking on the OnePlaceMail folders in the navigation bar in Outlook2013. They are connected to O365 (sharepoint online) this is a demo version of OPM.

    Any ideas?

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1363338/error.PNG?1455244957

    1 vote

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  15. Suppress window after using Save and File feature

    Suppress window after using Save and File feature

    0 votes

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  16. How to insert in an email the folder link?

    Hi all,

    Currently whenever I would like to insert a link to a specific folder I click on the "insert from Sharepoint" button and click on the folder link on top of the new window. Then a browser window opens where I navigate to the page and copy the folder link.

    Is there any way to do it as easy as it is with inserting links of files?

    Many cheers in advance.

    Florian :)

    1 vote

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  17. Allow the Preview pane to be positioned below the list of items in Outlook view

    The OnePlaceMail preview pane in Outlook defaults to being positioned on the right hand side. I can't see any config setting to make it be positioned differently. Would be a good enhancement to allow that to be positioned at the bottom of that panel in Outlook (below the list of items)

    1 vote

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  18. Can't see SharePoint site or O365 Group to Post To.

    I just installed the OnePlace add-on for O365. I was attempting to save an attachment to a SharePoint site I have. But the site does not appear in the available SharePoint sites My O365 Group for that same SharePoint site does not appear in the available groups either.

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    Bug Resolved  ·  1 comment  ·  Issue  ·  Admin →
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  19. Saved files display Greek letters

    I saved some emails on to SharePoint and when opening them up they display Cyrillic letters instead of English. Is this a known issue? Can anything be done to stop this from happening?

    Many thanks

    Tim

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1556256/OnePlaceDocs.JPG?1487846830

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  20. Process for OnePlaceMail Lite

    Update on the process of using OnePlaceMail Lite 

    With the release of OnePlaceMail v7 and two new products, OnePlaceDocs and OnePlaceLive, we are excited to be able to retain our free version, OnePlaceMail Lite (formerly called ‘Express’). With our new suite of products, we have introduced many significant changes and benefits that we want our customers to experience all our new capabilities.

    Saying that, we are asking all our customers to trial our full product suite for 30 days. At the end of this trial period, you will be advised that the trial has expired, and will be offered a…

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    Bug Resolved  ·  0 comments  ·  Issue  ·  Admin →
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