When we curently insert links using opm it only generates a document id or the link ends with document extension (e.g. .docx ). How can we change this so that all links end with ?web=1 this to make sure that all documents are opened in the browser first

Recently OPM stopped auto-categorizing emails moved to SharePoint. The setting is enabled for the user. Categorization works when copying emails to SharePoint.
Resetting the configuration option didn't resolve the issue. Any ideas?

we want to upload a email to SharePoint. In the wizard there is an option to add a new subject. When we add a new subject and we want to upload the email to that subject it's not in the list. There is a <title> (which is the new one). When exiting the wizard en start over the new subject is in the list.
What is wrong?

How can you re-add the OnePlaceMail add-in? I deleted it because it remained in inactive status even when enabling the add-in. I thought re-installing OnePlaceMail would bring the addin back, however after the install completed, the add-in still did not come back. I re-added registry entries by getting them from another system, however it still did not add the add-in back in Outlook. Using Outlook 2016.

How can you re-add the OnePlaceMail add-in? I deleted it because it remained in inactive status even when enabling the add-in. I thought re-installing OnePlaceMail would bring the addin back, however after the install completed, the add-in still did not come back. I re-added registry entries by getting them from another system, however it still did not add the add-in back in Outlook. Using Outlook 2016.

Hi,
Could you please show solution profile register list folders and subfolders in the left navigation pane, expanded under the Solution Profiles heading. Refresh this list on a configurable basis.
Or show the fully expanded folder structure when dragging onto the Solution Profiles left navigation header (please make that a configurable option with # levels to auto-expand).
This will allow users to single click drag and drop to solution profile folders and subfolders, instead of multiple clicks needed currently to navigate the solution profile folder structure after dragging email(s) onto the Solution Profiles header.
Thank you.

OnePlaceMail does not show DropOff library in tree view. Any reason why?

Field validation fails. We have a date field which has validation that it cannot be in future =[Date <= [Today]]. This works fine on SharePoint, however when today's date is selected in Oneplace mail it gives an error stating that the date cannot be in future.

There seems to be a mismatch between oneplace mail date/time setting.

For some users the url to the licence list keeps dropping as a result we need to reactivate the licensing by entering the url again from the settings.

When filing emails / documents or viewing documents into a document set it would be very useful if there was a way of having the welcome page information displayed as well. As this information would help ensure that the user has got the correct location to file the document and provide more information when viewing.

Release 6.5 build 25.0.5 - Outlook 2013

The OnePlaceMail Outlook addin encountered an error and could not not be initialised.

Error: Cannot create the folder.

Application: Microsoft Outlook
Method: Microsoft.Office.Interop.Outlook.MAPIFolder Add(System.String, System.Object)
Stack Trace: at Microsoft.Office.Interop.Outlook.Folders.Add(String Name, Object Type)
at FileToWSSOutlookAddIn.ThisAddIn.CreateRootSharepointFolder()
at FileToWSSOutlookAddIn.ThisAddIn.GetRootSharepointFolder()
at FileToWSSOutlookAddIn.ThisAddIn.InitialiseSharepointFolders()
at FileToWSSOutlookAddIn.ThisAddIn.b(Object A0, EventArgs A_1)

Since updating to version 7.5.2, when I try to move or copy emails into OnePlaceMail folders, nothing happens (no prompt given to tag the files or confirmation of a successful move). After closing and restarting Outlook, the emails are in the Recovered files folder. Attempting to move/copy files again from the Recovered files folder just results in the same thing (the emails disappear and nothing happens). Any fix for this?

We have released a hotfix to address the errors that were being produced with OnePlaceMail after a recent Windows update. This can be downloaded directly from our website at https://www.oneplacesolutions.com/downloads.html

Please get in touch via support (https://www.oneplacesolutions.com/submit-a-support-request.html ) if you experience any further issues.

Kind regards

Elissa

Hi after installing OPM Outlook 7.5 using the command
msiexec.exe /i "C:\Temp\OnePlaceMail_Outlook2016.msi" LICENSELOCATION="https:....../sites/OPM/Lists/Licenses/" SETTINGURL=https:....../sites/OPM

The OnePlaceSolutions Site URL is not updated after installing. See screenshot attached. Any Ideas wath the issue is?

What strategies ought I consider for working around the 5,000 item view limit set in Office 365/SharePoint? For document libraries, it's relatively easy. For email data stores....confounding at best.
Please offer any "best practices" for using the power of OnePlaceMail and working around the 5,000 item limit.

Hi,

We use OPM 7.4.2 and we have an issue with the "Insert From SharePoint" functionality.
When the user create a new email, then he wants to attach a doc from sharepoint, he clicks on "Insert from SharePoint", but nothing happens.
Do you have an idea to solve the problem ?
The config files are the same than other users (for who the button works).

thanks in advance for your help
Vincent

Hi,

I've tried to move 5000 files from a shared mailbox to oneplace and the system crashed. The emails were in the recovered files but they are not there anymore. Is there a way to recover this as the emails are important

Kind regards,
Rasielle