519 results found

1. Save & Send files as PDF instead of native format direct into SharePoint

   Have the ability to select print to PDF as part of the save to SharePoint so with just dragging and dropping, maybe as part of the manage files pop up box, one option is send this file as PDF instead of its native format

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2. Updating metadata in bulk but making different selections for one set than another

   It would be good if on drag and drop the user gets another tick or selection box next to the manage file names where you can select some metadata for one lot and other metadata for another lot like Colligo is able to do during one drag and drop action.

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3. Option to strip privacy metadata e.g. author from attachments before sending

   Due to privacy reasons we need to strip metadata from attachments before sending them out to clients. If we could have some radio/tick box the user can select to do this that would be great

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4. SharePoint Column description should be avaiable in OPM & OPD screen

   Description is one of the important feature for user to get more details about column & respective value need to fill up. So I think this feature should be release in future

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5. Recent Items Folder name should be site name

   Hi Team - Currently Recent Item folder not site name option available its just full link and that link was not use full. So if possible can we do some configuration change so that based on value it will show the site name or full link.
   user comment -"Site name somewhere in the folder identifier? Otherwise it’s a complete **** shoot which folder I need and the recent folder isn’t as helpful as it could be…"

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6. Create documents in one place docs with dedicated content types

   In lists it is possible to create items, this feature would be also useful in libraries. Create files by selection of the relevant content type with the templates. So the document can be saved immediately in the correct place.

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7. Keep folder open when creating new folder/document set

   When you create a new folder or document set in the Oneplacemail, we typically need to save a mail or document in it right away. Currently, you have to create and save it, and then find it again in the hierarchy of all the other folders. When dealing whit a list of more than 1000 folders/document sets this become troublesome. Search doesn't work either as it takes 3-4 minutes for the search index to pick up the new information. I suggest you keep the new folder open and active, making it easy to continue the saving process.

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8. The ability to set a default save location.

   I am aware of a change after version 7.5 to address a performance issue with large SharePoint libraries where if the last location was defaulted on the next copy/move, OnePlaceMail would be querying SharePoint again for the metadata and causing it to hang.

   This issue was not apparent to our users as they have a single upload area where the documents after upload are moved to a different location by the use of workflows.
   Now every time you wish to upload or copy you are required to select the location.
   Would it be possible to have a setting to allow a default save location to be set, thus then prompting the user with the required fields to be populated rather than several clicks. This may sound petty, however it is extremely laborious when you are uploading 500+ emails per day.

   I am aware of a change after version 7.5 to address a performance issue with large SharePoint libraries where if the last location was defaulted on the next copy/move, OnePlaceMail would be querying SharePoint again for the metadata and causing it to hang.

   This issue was not apparent to our users as they have a single upload area where the documents after upload are moved to a different location by the use of workflows.
   Now every time you wish to upload or copy you are required to select the location.
   Would it be possible to have a setting to allow… more

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9. Search and Launch ribbon buttons just open Favorites folder in OPM data file

   I'm running Outlook 2016 (16.0.4738.1000, 32bit) and have installed the latest OnePlaceMail Lite (7.9.0). (We're looking to replace our in-house email filing solution with a SharePoint/OPM solution.)

   Having configured the relevant URLs neither the Search button nor any of the Launch actions do anything but open the top-level folder labelled "-Favorites-" in the OnePlaceMail data file, with an empty items list and reading pane.

   When choosing locations from the "-Favorites-" list I get the same result.

   I've used the express and full versions of OPM in a previous job and, if I remember correctly, these are all supposed to open in a browser window within Outlook.

   FYI my HKCU EnableRoamingFolderHomepages registry key is set to 1 as I have a folder in my primary data file that points to an internal group calendar site.

   The following is logged when clicking "Search" or choosing an entry from the "Launch" dropdown:
   2019-04-16 15:42:21:656,636910261416564457,4,1,"Outlook","StartMethod-GetRootSharepointFolder"
   2019-04-16 15:42:21:671,636910261416717877,4,1,"Outlook","StartCodeLoop-GetRootSharepointFolder - Find Root Folder in Outlook"
   2019-04-16 15:42:21:673,636910261416737876,4,1,"Outlook","EndCodeLoop-GetRootSharepointFolder - Find Root Folder in Outlook"
   2019-04-16 15:42:21:674,636910261416747857,4,1,"Outlook","EndMethod-GetRootSharepointFolder"

   Also, the following is logged when clicking the "Launch" button to open the dropdown, which seems odd as I don't have OnePlaceDocs installed:
   2019-04-16 15:46:07:911,636910263679111605,4,1,"Outlook","ErrorOccurred-Error reading registry key-Object reference not set to an instance of an object.- at Scinaptic.OnePlaceMail.API.Core.ProductInfoBase.GetRegistryKeyValue(String regKeyName, String regKeyValueName)"
   2019-04-16 15:46:07:915,636910263679151667,4,1,"Outlook","DataOutput-regKeyName=SOFTWARE\OnePlace Solutions\OnePlaceDocs"
   2019-04-16 15:46:07:918,636910263679181597,4,1,"Outlook","Data_Output-regKeyValueName=productVersion"

   I've tried re-installing and properly cleaning up the data file, registry keys, app data, etc., between installs, but it makes no difference. I've also disabled all other add-ins to be sure.

   Any suggestions?

   I'm running Outlook 2016 (16.0.4738.1000, 32bit) and have installed the latest OnePlaceMail Lite (7.9.0). (We're looking to replace our in-house email filing solution with a SharePoint/OPM solution.)

   Having configured the relevant URLs neither the Search button nor any of the Launch actions do anything but open the top-level folder labelled "-Favorites-" in the OnePlaceMail data file, with an empty items list and reading pane.

   When choosing locations from the "-Favorites-" list I get the same result.

   I've used the express and full versions of OPM in a previous job and, if I remember correctly, these are all supposed to open… more

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10. Wrong metadata is captured from Outlook to Sharepoint

    Upon saving emails (from Inbox folder) from Outlook to Sharepoint using OnePlaceMail addin, the emails are saved into Sharepoint succesfully. But for some emails "Email Type" is saved as "Sent" instead of "Received". I have checked thoroughly and the relevant emails were indeed "Received" emails and not the "Sent" one.

    Please help!

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11. Option to change "Send and file" button action to Move the email rather than Copy it to SharePoint

    Currently, the “Send and file” button in the Outlook email editor windows Copies the email to SharePoint after it's been sent.
    Please provide a configuration option to change the action of this button to "Move", so that the sent email would be automatically deleted from the mailbox after it's been filed.

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12. Allow the prompt to save to SharePoint to be turned off for some folders

    Could the 'save to SharePoint' prompt be folder based like the prompt for properties is. So you could set it to default to have the prompt but if you have a rule that autosaves to a specific SharePoint library you don't get the prompt

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13. Error HRESULT E_FAIL has been returned from a call to a COM component.

    Hi

    I have one user on Lite who is experiencing the following error message when attempting to add a connection to an Office 365 SharePoint site collection:

    An error has occurred accessing the url 'https://tenanturi.sharepoint.com/sites/projectadmin'.

    Error: Error HRESULT E_FAIL has been returned from a call to a COM component.

    Application: System.Windows.Forms
    Method: Void Navigate2(System.Object ByRef, System.Object ByRef, System.Object ByRef, System.Object ByRef, System.Object ByRef)
    Stack Trace: at System.Windows.Forms.UnsafeNativeMethods.IWebBrowser2.Navigate2(Object& URL, Object& flags, Object& targetFrameName, Object& postData, Object& headers)
    at System.Windows.Forms.WebBrowser.PerformNavigate2(Object& URL, Object& flags, Object& targetFrameName, Object& postData, Object& headers)
    at System.Windows.Forms.WebBrowser.Navigate(String urlString)
    at Scinaptic.OnePlaceMail.API.ClientIntegration.ClaimsWebAuth.a()
    at Scinaptic.OnePlaceMail.API.ClientIntegration.ClaimsWebAuth..ctor(String targetSiteUrl, Int32 popUpWidth, Int32 popUpHeight, String loginFormWindowTitle)
    at Scinaptic.OnePlaceMail.API.ClientIntegration.OPMServerSP2010.a(String A0, Int32 A1, Int32 A2, String A3)
    at Scinaptic.OnePlaceMail.API.ClientIntegration.OPMServerSP2010.AuthenticateWithSharePointOnline(String sharePointUrl, String loginFormWindowTitle)
    at Scinaptic.OnePlaceMail.API.ClientIntegration.SharePointURLResolver.a(Object A0, CreateOPMServerCompletedEventArgs A1)

    Does anyone have any suggestions? Outlook 2016 (365 ProPlus), all up to date, and the latest version of OnePlaceMail Lite (7.7.0)
    TIA

    Hi

    I have one user on Lite who is experiencing the following error message when attempting to add a connection to an Office 365 SharePoint site collection:

    An error has occurred accessing the url 'https://tenanturi.sharepoint.com/sites/projectadmin'.

    Error: Error HRESULT E_FAIL has been returned from a call to a COM component.

    Application: System.Windows.Forms
    Method: Void Navigate2(System.Object ByRef, System.Object ByRef, System.Object ByRef, System.Object ByRef, System.Object ByRef)
    Stack Trace: at System.Windows.Forms.UnsafeNativeMethods.IWebBrowser2.Navigate2(Object& URL, Object& flags, Object& targetFrameName, Object& postData, Object& headers)
    at System.Windows.Forms.WebBrowser.PerformNavigate2(Object& URL, Object& flags, Object& targetFrameName, Object& postData, Object& headers)
    at System.Windows.Forms.WebBrowser.Navigate(String urlString)
    at Scinaptic.OnePlaceMail.API.ClientIntegration.ClaimsWebAuth.a()
    at Scinaptic.OnePlaceMail.API.ClientIntegration.ClaimsWebAuth..ctor(String targetSiteUrl, Int32 popUpWidth, Int32… more

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14. Im getting some errors messages when i open outlook 2016

    An error has occurred refreshing 'Favorites'

    Error: No se puede crear la carpeta.

    Application: Microsoft Outlook
    Method: Microsoft.Office.Interop.Outlook.MAPIFolder Add(System.String, System.Object)
    Stack Trace: en Microsoft.Office.Interop.Outlook._Folders.Add(String Name, Object Type)
    en FileToWSSOutlookAddIn.ThisAddIn.CreateRootSharepointFolder()
    en FileToWSSOutlookAddIn.ThisAddIn.GetRootSharepointFolder()
    en FileToWSSOutlookAddIn.ThisAddIn.RefreshOutlookFoldersFromConfigFile(Boolean startUp)

    this is other:

    There was a problem refreshing OnePlaceMail recent locations

    Error: No se puede crear la carpeta.

    Application: Microsoft Outlook
    Method: Microsoft.Office.Interop.Outlook.MAPIFolder Add(System.String, System.Object)
    Stack Trace: en Microsoft.Office.Interop.Outlook._Folders.Add(String Name, Object Type)
    en FileToWSSOutlookAddIn.ThisAddIn.CreateRootSharepointFolder()
    en FileToWSSOutlookAddIn.ThisAddIn.GetRootSharepointFolder()
    en FileToWSSOutlookAddIn.ThisAddIn.RefreshRecentOutlookFoldersFromConfigFile(Boolean isStartup)

    and the last one:

    The OnePlaceMail Outlook addin encountered an error and could not not be initialised.

    Error: No se puede crear la carpeta.

    Application: Microsoft Outlook
    Method: Microsoft.Office.Interop.Outlook.MAPIFolder Add(System.String, System.Object)
    Stack Trace: en Microsoft.Office.Interop.Outlook.Folders.Add(String Name, Object Type)
    en FileToWSSOutlookAddIn.ThisAddIn.CreateRootSharepointFolder()
    en FileToWSSOutlookAddIn.ThisAddIn.GetRootSharepointFolder()
    en FileToWSSOutlookAddIn.ThisAddIn.InitialiseSharepointFolders()
    en FileToWSSOutlookAddIn.ThisAddIn.d(Object A0, EventArgs A_1)

    i dont know what is this.

    Anyone help?

    thanks

    An error has occurred refreshing 'Favorites'

    Error: No se puede crear la carpeta.

    Application: Microsoft Outlook
    Method: Microsoft.Office.Interop.Outlook.MAPIFolder Add(System.String, System.Object)
    Stack Trace: en Microsoft.Office.Interop.Outlook._Folders.Add(String Name, Object Type)
    en FileToWSSOutlookAddIn.ThisAddIn.CreateRootSharepointFolder()
    en FileToWSSOutlookAddIn.ThisAddIn.GetRootSharepointFolder()
    en FileToWSSOutlookAddIn.ThisAddIn.RefreshOutlookFoldersFromConfigFile(Boolean startUp)

    this is other:

    There was a problem refreshing OnePlaceMail recent locations

    Error: No se puede crear la carpeta.

    Application: Microsoft Outlook
    Method: Microsoft.Office.Interop.Outlook.MAPIFolder Add(System.String, System.Object)
    Stack Trace: en Microsoft.Office.Interop.Outlook._Folders.Add(String Name, Object Type)
    en FileToWSSOutlookAddIn.ThisAddIn.CreateRootSharepointFolder()
    en FileToWSSOutlookAddIn.ThisAddIn.GetRootSharepointFolder()
    en FileToWSSOutlookAddIn.ThisAddIn.RefreshRecentOutlookFoldersFromConfigFile(Boolean isStartup)

    and the last one:

    The OnePlaceMail Outlook addin encountered an error and could not not be initialised.

    Error: No se puede crear la carpeta.

    Application: Microsoft Outlook… more

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15. Unable to cast COM object of type 'System.__ComObject' to interface type 'Microsoft.Office.Core.IRibbonUI.'

    I am getting the following error:

    Unable to cast COM object of type 'System.__ComObject' to interface type 'Microsoft.Office.Core.IRibbonUI.'

    The OnePlaceMail Outlook add-in encountered an unexpected issue.

    Error: Unable to cast COM object of type 'System._ComObject' to interface type 'Microsoft.Office.Core.IRibbonUI'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{000C03A7-0000-0000-C000-000000000046}' failed due to the following error: Library not registered. (Exception from HRESULT: 0x8002801D (TYPEE_LIBNOTREGISTERED)).

    Application: mscorlib
    Method: IntPtr GetCOMIPFromRCW(System.Object, IntPtr, IntPtr ByRef, Boolean ByRef)
    Stack Trace: at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
    at Microsoft.Office.Core.IRibbonUI.InvalidateControl(String ControlID)
    at FileToWSSOutlookAddIn.OPMOutlookRibbon.RebuildMoveAndCopyRecentLocations()
    at FileToWSSOutlookAddIn.OPMOutlookRibbon.a(Object A0, EventArgs A1)
    at Scinaptic.OnePlaceMail.API.Core.ConfigurationBase.a(Object A0, FileSystemEventArgs A1)
    at System.IO.FileSystemWatcher.OnChanged(FileSystemEventArgs e)
    at System.IO.FileSystemWatcher.NotifyFileSystemEventArgs(Int32 action, String name)
    at System.IO.FileSystemWatcher.CompletionStatusChanged(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* overlappedPointer)
    at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)

    I am getting the following error:

    Unable to cast COM object of type 'System.__ComObject' to interface type 'Microsoft.Office.Core.IRibbonUI.'

    The OnePlaceMail Outlook add-in encountered an unexpected issue.

    Error: Unable to cast COM object of type 'System._ComObject' to interface type 'Microsoft.Office.Core.IRibbonUI'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{000C03A7-0000-0000-C000-000000000046}' failed due to the following error: Library not registered. (Exception from HRESULT: 0x8002801D (TYPEE_LIBNOTREGISTERED)).

    Application: mscorlib
    Method: IntPtr GetCOMIPFromRCW(System.Object, IntPtr, IntPtr ByRef, Boolean ByRef)
    Stack Trace: at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
    at Microsoft.Office.Core.IRibbonUI.InvalidateControl(String ControlID)
    at FileToWSSOutlookAddIn.OPMOutlookRibbon.RebuildMoveAndCopyRecentLocations()
    at FileToWSSOutlookAddIn.OPMOutlookRibbon.a(Object… more

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16. Upload Status Prompt

    Previously when uploading a document with the same name, OPM would notify the user of the issue with a message box. Now this error message is not as visual as before as it is within the Upload Status. This is very frustrating as users don't readily look at the upload status and is not retained within outlook when the virtual desktop is restarted. Is there anyway of turning back on the error message prompt and where is the upload status information stored so we can see if we can retain the errors after a reboot. This prompt is crucial when working on Legal case files, as our lawyers have a professional obligation to ensure our files are up to date and if documents are missing then this puts us at odds with the Law Society Guidance.

    Previously when uploading a document with the same name, OPM would notify the user of the issue with a message box. Now this error message is not as visual as before as it is within the Upload Status. This is very frustrating as users don't readily look at the upload status and is not retained within outlook when the virtual desktop is restarted. Is there anyway of turning back on the error message prompt and where is the upload status information stored so we can see if we can retain the errors after a reboot. This prompt is crucial when… more

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17. User can't find files after changing name in Active Directory

    A user has recently changed her name and Active Directory has been updated to reflect this. This was a problem in SharePoint and she couldn't see her files (permissions issue). It was fixed by deleting the user in the site collection then adding her back in. She can now see her files in SharePoint, but can't find them in OnePlace mail. How can we resolve this issue>

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18. Switch to SharePoint View after browsing from a favourie

    When browsing a favorite within OnePlaceMail and you have navigated down a couple of sites if you select switch to sharepoint view it takes to root item in the navigation field not the SharePoint Site location you are currently viewing within OnePlaceMail. We would expect the switch to Sharepoint to take you to the location you are currently viewing.

    • 

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19. Error when opening outlook outlook data file (.pst) failed to load for this session

    Error when opening outlook outlook data file (.pst) failed to load for this session. OPM Version is 7.5.2. Outlook is 2016

    Could you assist fixing this error

    Error: The Outlook data file (.pst) failed to load for this session.

    Application: Microsoft Outlook
    Method: Void AddStore(System.Object)
    Stack Trace: at Microsoft.Office.Interop.Outlook.NameSpaceClass.AddStore(Object Store)
    at FileToWSSOutlookAddIn.ThisAddIn.h(String A0)
    at FileToWSSOutlookAddIn.ThisAddIn.a(Boolean A0)
    at FileToWSSOutlookAddIn.ThisAddIn.GetRootSharepointFolder()
    at FileToWSSOutlookAddIn.ThisAddIn.RefreshOutlookFoldersFromConfigFile(Boolean startUp)

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    Answered  ·  1 comment  ·  Delete…  ·  Admin →
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20. error loading folders

    When connecting to our site collection it states, "error loading folders" The user doenst have the correct permissions. When i raise the permissions to FULL CONTROL then it works, but any level lower it doesnt. How can we let this user connect to the document libraries within this site collection without raising their permission level that high?

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    2 comments  ·  Issue  ·  Delete…  ·  Admin →
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