OnePlaceDocs (Desktop)

  1. How OnePlaceDocs handles document library "Link" type

    I wish I could tell you this is a small problem but it's not. It's huge.

    OnePlace Documents treats differently the formal Sharepoint document library type called "Link".

    I have a "Link" item which points to an external url (such as youtube).

    When accessing the Sharepoint document library via a browser clicking on the default SP "Name" field correctly loads the external link.

    When accessing the Sharepoint document library via OnePlaceDocs, the link simply loops back to the Sharepoint item.

    I would guess that this is not considered a defect by OnePlace but rather "that's how it works."

    The practical…

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Adobe One Place Docs Ribbon Missing

    Hello,

    I have a user that is missing the one place docs tab in Adobe DC Standard. She had that tab on reader but when I upgraded her it disappeared. I have tried reinstalling oneplace but it does not populate in Adobe. Please Advise.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    9 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  3. Drag and Drop from One Place docs to and from outlook Email

    oneplace mail is a good feature but we have some users who would prefer to use 'explorer' and explorer allows users to drag and drop attachments from outlook emails directly into a folder or into the email

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  4. Error in OnePlaceDocs

    Hi,
    We use OPM 7.4.2 and OnePlaceDocs, but a user has an issue with his new pc. When he goes on OnePlace Docs he has the following error :
    "Unhandled exception has occured in your application......
    ....Could not load type "EditItemPropertiesReadAccess"

    Do you have an idea to solve this please ?

    Thanks for your help !
    regards

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  5. Images Solution

    Hello,
    We have been looking around for a solution to make images in SP Picture Libraries more user-friendly, and we have not found anything that currently ticks our boxes (e.g. tried asking Bamboo Solutions)... so I was wondering if it would be something that could be considered for product development.. We give users the workaround of opening the libraries with explorer to engage with images (e.g. select> right click> print etc.). Unfortunately this has resulted in staff accidentally deleting images from SP. It would be great if OPD could offer an image viewing and interaction solution, that gives users the…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  6. OnePlace PDF printer ?

    Hi, is there a development for a PDF printer, so we can 'print' PDF's to Sharepoint form non OPM or OPD compatible programs.

    We are you PDFXchange as our default PDF Editor/viewer but cannot use OnePlace as our plugin to Sharepoint.

    I know we can send to Sharepoint from Explorer, but that's an workaround.

    A PDF printer would be far more efficient and support all kind op applications.....

    Just an idea !!

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Answered  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  7. Parameters on using SendToHandler.exe (delete on success + show success dialog)

    Hi,

    I'm implementing a listener to trigger SendToHandler.exe on creating/adding a file to a folder so the user is prompted to move the file to Sharepoint.

    I'm looking for a complete documentation on switches availlable when calling SendToHandler.exe.

    I need a way to show the success copy/move dialog box. Is there a switch to do so?

    I would also like to have a way to delete the local file if the move is completed successfuly.

    Thanks in advance

    Simon

    rcgt

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Answered  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. An error has occurred deploying configuration updates.

    What is this below? And how do I fix it?

    Also why doesn't OnePlace support ever get back to. I sent in a support ticket last Friday and today is Wednesday. That's to long to contact me back.

    An error has occurred deploying configuration updates.

    Error: Object reference not set to an instance of an object.

    Application: Scinaptic.OnePlaceMail.API.ClientIntegration

    Method: Void c(System.Xml.XmlDocument)

    Stack Trace: at Scinaptic.OnePlaceMail.API.ClientIntegration.ConfigUpdateFileProcessor.c(XmlDocument A_0)

    at Scinaptic.OnePlaceMail.API.ClientIntegration.ConfigUpdateFileProcessor.a(XmlDocument A0, String A1)

    at Scinaptic.OnePlaceMail.API.ClientIntegration.ConfigUpdateFileProcessor.ProcessConfigUpdates() https://d2r1vs3d9006ap.cloudfront.net/s3_images/1542077/OnePlaceError.JPG?1485352113

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Answered  ·  7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Hyperlink from "Insert from SharePoint" breaks when copy/pasted into Word

    Hello,

    One of our internal customers was copying text from an email that contained links that someone had inserted using "Insert from SharePoint" (as link) into a Word document. However, we have discovered some odd behavior when you click the link to open the document...

    When links are inserted into an email using OnePlace, they are formatted as follows

    http://[server name]/site/gallerymuseum/_layouts/15/DocIdRedir.aspx?ID=UA6W2YUDAPZ7-11-591

    I have checked, and copy/paste does not change the link at all. When you click on the pasted link, it opens the correct document, but you notice that the document name is not as it should be. The name…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Considered  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  10. OnePlaceDocs adding not appearing in ribbon

    Hi there,

    I have an issues where the oneplacedoc addin is ticked under COM addins in word 2013 but it does not appear in the ribbon. I have tried to reinstalling oneplacedocs with no luck.

    Please help!

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Bug Resolved  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. OnePlaceDocs addin keeps disappearing from office ribbon

    Hi Support,

    We have a very common issue with our users where the oneplacedoc addin will disappear out of the users outlook/word/excel/powerpoint 2013 and I will have to get them to go into the COM add-ins to readd the add-in. Why does this keep happening and is there a permanent solution to this?

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Considered  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Click to activate license button then 0x80070005

    Hi

    A user in our organisation has an issue with OnePlaceDocs and I do not understand why.

    When he opens OnePlaceDocs a message "Click to activate license" is displayed, and when we click on it, we have an error (then we click on "Try license check again", and it's ok).

    I do not understand why we have this, because as you can see on my screenshot (sorry I greyed the confidential favourites), the user already has favourite in OnePlace docs, so the license is activate yet.

    Could you please explain why we have this ? We have few other users…

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Bug Resolved  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Can a web application URL be added to OnePlaceDocs such that the tree structure shows all the site collections within it?

    Hello, we are testing a trial version of OnePlaceDocs and OnePlaceMail.

    Is there a way to add an url to a sharepoint web application in "Click to Add SharePoint Connection" such that it shows all the site collections within the web app in the OnePlaceDocs tree structure?

    Right now, if I add the web app url, it shows only the root site and its contents. Otherwise I'll have to add all the site collections manually.

    Max

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Answered  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Anomalous Microsoft Word error (no code)

    Has any other user had a situation where everything is working fine and then the user gets a Microsoft Word error stating that the file cannot be opened? There is no error code given and if the computer is rebooted, then everything works fine again for awhile until the error appears again. No error / event logs in Word.

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Bug Resolved  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Acrobat DC support?

    For some reason, we are unable to get the one place solution ribbon to appear in acrobat DC. It worked great in acrobat 10, but there is no trace of it in DC. The release list for 7.1 said that it was supported and we are currently on 7.4. How do you configure acrobat DC to work with oneplacesolutions?

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Bug Resolved  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Error during opening office packets

    Hi,

    We use the OnePlaceMAilSolutions; OnePlaceDocs and OnePlaceMail.

    I receive the following message while opening a office packet (outlook, word,..) https://d2r1vs3d9006ap.cloudfront.net/s3_images/1469790/Capture.PNG?1471616818

    I already tried to reinstall the application and repair office components. We use the OnePlaceSolutions 7.3.3 and .NET framework 4.6.1

    Thanks in advance.

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Bug Resolved  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. Multiple application instances when opening additional files

    Is there a way for users to open an office file into a current application session rather than OnePlaceDocs open a new application session?

    For example if a user opens two Excel files from OnePlaceDocs, two separate Excel sessions are started.

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Answered  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  18. Bluebeam Plugin

    There are a lot users within our organization that use Bluebeam as their preferred PDF editor. The one downside is the lack of a OnePlaceDocs plugin. Is there any way to add the plugin to Bluebeam?

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Considered  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. error loading folders - click for details ==> 500 internal server error

    Most of my folders are not able to load. See attachment. When opening the URL in my browser I am able to access the location, Please help me out. https://d2r1vs3d9006ap.cloudfront.net/s3images/1438456/errorloading_folders.png?1466692685

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Bug Resolved  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  20. "Search" SharePoint for document name when site is chosen and fill out metadata

    When you want to re-save or update an file that is already in sharepoint with OPS you have to tagg the document all over. OPS should silently search the site for "name already exist" and then add the metadata already lying on the document that has the same name for fast and easy to make a new version.

    0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Considered  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

OnePlaceDocs (Desktop)

Categories

Feedback and Knowledge Base