57 results found

1. Insert from SharePoint documents pane, font size

   With the "insert from SharePoint" dialog box in Outlook, it would be great if we also could be able to increase the font size of the OnePlaceMail - insert from SharePoint view.
   I have "perfect" vision and even I struggle with the font size in OnePlaceMail Explorer.

   It's hard to see for some people , would be great if we could customize the interface (Fonts) the way we want

   2 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Being Considered  ·  AdminSupport (Admin, OnePlace Solutions) responded

   This item has been added to the product roadmap, and we will update this thread once the scaling issues on high-DPI displays in R8.0.0+ has been resolved.

2. Viewing Folders In Content Pane (Outlook View)

   Is there a setting or custom configuration that can be applied that will allow for folders to show up in the view pane and not just in the folder hierarchy pane? This would allow us to view the column data on each folder and filter on it.

   https://d2r1vs3d9006ap.cloudfront.net/s3_images/1331402/2015-12-1817_33_23-Outlook.png?1450478125

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Being Considered  ·  2 comments  ·  Issue  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

3. Use OnePlaceMail everytime I save + Overwrite files by default?

   I have some questions (which a customer asked me)

   1) Is it possible to show the OPM Save prompt every time I click a Save button? WorkSharePoint for instance first asks to save in SharePoint and then locally.

   2) Is it possible to enable "Overwrite existing files" by default for everyone?

   0 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Being Considered  ·  3 comments  ·  Query  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

4. show solution profile register list folders in left navigation

   Hi,
   Could you please show solution profile register list folders and subfolders in the left navigation pane, expanded under the Solution Profiles heading. Refresh this list on a configurable basis.
   Or show the fully expanded folder structure when dragging onto the Solution Profiles left navigation header (please make that a configurable option with # levels to auto-expand).
   This will allow users to single click drag and drop to solution profile folders and subfolders, instead of multiple clicks needed currently to navigate the solution profile folder structure after dragging email(s) onto the Solution Profiles header.
   Thank you.

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Being Considered  ·  AdminElissa C (Admin, OnePlace Solutions) responded

   Thank you for the suggestion !

5. Attempting to expand library throws: Object reference not set to an instance of an object error and not all folders are displayed

   I have one particular library with 30 folders below root level. When expanding this library, an error is thrown: Object reference not set to an instance of an object. and not all folders are displayed. On some computers, people can see maybe 10 folders, on others it can be as little as one. Here is the error in full:

   An error has occurred retrieving folder information for the list: https://titlestone.sharepoint.com/B Not Progressing. Some folders for this list/library may not be available for selection.

   Error: Object reference not set to an instance of an object.

   Application: Scinaptic.OnePlaceMail.API.ClientIntegration

   Method: Scinaptic.OnePlaceMail.API.ClientIntegration.spListTreeNode a(System.Xml.XmlNode, Scinaptic.OnePlaceMail.API.ClientIntegration.spListTreeNode)

   Stack Trace: at Scinaptic.OnePlaceMail.API.ClientIntegration.AddSharepointFolder.a(XmlNode A0, spListTreeNode A1)

   at Scinaptic.OnePlaceMail.API.ClientIntegration.AddSharepointFolder.a(spListTreeNode A_0)

   at Scinaptic.OnePlaceMail.API.ClientIntegration.AddSharepointFolder.b(Object A0, TreeViewEventArgs A1)

   I have one particular library with 30 folders below root level. When expanding this library, an error is thrown: Object reference not set to an instance of an object. and not all folders are displayed. On some computers, people can see maybe 10 folders, on others it can be as little as one. Here is the error in full:

   An error has occurred retrieving folder information for the list: https://titlestone.sharepoint.com/B Not Progressing. Some folders for this list/library may not be available for selection.

   Error: Object reference not set to an instance of an object.

   Application: Scinaptic.OnePlaceMail.API.ClientIntegration

   Method: Scinaptic.OnePlaceMail.API.ClientIntegration.spListTreeNode a(System.Xml.XmlNode, Scinaptic.OnePlaceMail.API.ClientIntegration.spListTreeNode)

   … more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Being Considered  ·  3 comments  ·  Issue  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

6. The selected location is currently unavailable

   I have the same issue discussed in two other threads by this name:

   http://community.oneplacesolutions.com/oneplacemail/topics/the_selected_location_is_currently_unavailable-alcdz

   http://community.oneplacesolutions.com/oneplacemail/topics/the_selected_location_is_currently_unavailable

   The message is displayed as soon as the OnePlace Mail window opens after we opt to move or copy an email to SharePoint- no fodlers or libraries are clicked before the message appears. The message is the same for all sites and libraries. Upload to all of these locations worked when we were using the trial version.

   Thanks in advance for any help you can offer.

   Per advice on the referenced threads I have attempted to rename the config.xml file, but the only files in the specified location are manifest, settingsupdatesconfig and config_pre7.

   Regards

   Anikke

   Our SharePoint 2013 installation is vanilla, with no non-standard modifications.

   We are using Outlook 2013 with up to date security patches. https://d2r1vs3d9006ap.cloudfront.net/s3_images/1293044/2015-10-15_11-50-02.jpg?1444872053

   I have the same issue discussed in two other threads by this name:

   http://community.oneplacesolutions.com/oneplacemail/topics/the_selected_location_is_currently_unavailable-alcdz

   http://community.oneplacesolutions.com/oneplacemail/topics/the_selected_location_is_currently_unavailable

   The message is displayed as soon as the OnePlace Mail window opens after we opt to move or copy an email to SharePoint- no fodlers or libraries are clicked before the message appears. The message is the same for all sites and libraries. Upload to all of these locations worked when we were using the trial version.

   Thanks in advance for any help you can offer.

   Per advice on the referenced threads I have attempted to rename the config.xml file, but the only files in… more

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Being Considered  ·  2 comments  ·  Issue  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

7. Spellcheck when using Send & File button?

   By default OnePlaceMail Send and File function doesn’t appear to trigger a spell check when this function is used instead of the normal Outlook Send. This is true even if the option to check spelling on Send is selected in Outlook options.

   Is there anyway for us to modify this so a spell check is always run when using Send and File? Something in configuration etc, or allowing OPM to recognise if this setting is turned on in Outlook?

   Thanks, Nadine

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Being Considered  ·  1 comment  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

8. Script Error Object doesn't support property or method IsFirstUseThisSession

   I'm getting the an error (image attached) when clicking on the OnePlaceMail folders in the navigation bar in Outlook2013. They are connected to O365 (sharepoint online) this is a demo version of OPM.

   Any ideas?

   https://d2r1vs3d9006ap.cloudfront.net/s3_images/1363338/error.PNG?1455244957

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Being Considered  ·  1 comment  ·  Issue  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

9. Allow the Preview pane to be positioned below the list of items in Outlook view

   The OnePlaceMail preview pane in Outlook defaults to being positioned on the right hand side. I can't see any config setting to make it be positioned differently. Would be a good enhancement to allow that to be positioned at the bottom of that panel in Outlook (below the list of items)

   1 vote

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   Being Considered  ·  1 comment  ·  Issue  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

10. Drag & Drop Features of Discussion Boards Plus Popup Metadata Capturing

    This is what I was looking for in OPM, please let me know if this is possible:

    (1) Drag & Drop multiple related emails and saved as on post in SharePoint 2010

    (2) Have a popup to allow users to enter metadata

    Thank you!! I really hope OPM can do this... fingers crossed...

    0 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Being Considered  ·  1 comment  ·  Issue  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

11. Getting error when I drag & drop an email to a SharePoint folder

    Hi Folks,

    When I drag & drop an email on to one of my SharePoint folders in Outlook OnePlaceMail comes up with it's dialog box. I click the Save button and it starts to save the email. The email is saved on to our SharePoint server but doesn't have any of the attributes I've defined for it. Also I get the error "Cannot access a closed Stream."

    Here is the error:

    https://d37wxxhohlp07s.cloudfront.net/s3_images/765976/C1.JPG?1342637490

    I am using Outlook 2007 & SharePoint 2010

    Any help is apreciated.

    Thanks

    0 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Being Considered  ·  2 comments  ·  Query  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

12. Too many automatic redirects

    I'm getting an error complaining that there are too many automatic redirects when I select a folder. I just updated to the latest version. I didn't have this issue before. https://d2r1vs3d9006ap.cloudfront.net/s3_images/962897/OnePlaceError.PNG?1380217753

    0 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Being Considered  ·  4 comments  ·  Issue  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

13. Attachments bigger than 35mb - No prompt to save to Sharepoint

    OnePlaceMail does not prompt to save a file attachment that's greater than 35mb. Is this a limitation with the product?

    Instead the standard Outlook message : "The file you're attaching is bigger than the server allows." is displayed.

    0 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Being Considered  ·  7 comments  ·  Issue  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

14. Lookup Fields give false second option

    When using those selection fields where you select a specific dataset, when uploading an Email to SharePoint we have the following problem:

    After having selected the value, another selection box appears, which makes no sense, as only one value may be selected.

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1024183/2014-02-18_112755.png?1392719371

    0 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Being Considered  ·  3 comments  ·  Issue  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

15. HTTP 400 Error when copying to SharePoint

    Hi, quite frequently we get a HTTP 400 error. The text is as below

    An error has occurred saving the file to SharePoint.

    Error: The request failed with HTTP status 400: Bad Request.

    Application: Scinaptic.OnePlaceMail.API.ClientIntegration

    Method: Scinaptic.OnePlaceMail.API.Core.OPMUploadResult UploadFileToSharePointXmlResult(System.Xml.XmlNode, System.String, System.String, System.String, Scinaptic.OnePlaceMail.API.Core.OPMUploadManifestFilePropertyCollection, System.String, Boolean, System.String, System.String, System.String, System.String, Boolean, System.Object)

    Stack Trace: at Scinaptic.OnePlaceMail.API.ClientIntegration.OPMServerSP2007.UploadFileToSharePointXmlResult(XmlNode listitem, String strPath, String strFile, String strDestination, OPMUploadManifestFilePropertyCollection metaData, String serviceUrl, Boolean performAutoCheckin, String docLibUrl, String docLibId, String destContentTypeBaseType, String listItemId, Boolean overwriteExistingFiles, Object uploadCacheObject)

    at Scinaptic.OnePlaceMail.API.ClientIntegration.FrmMain.a()

    0 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Being Considered  ·  2 comments  ·  Issue  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

16. Prompt To Save Attachment To OnePlaceMail

    Hi,

    I'm using the latest OnePlaceMail 6.5 Express version. Attachment to email that are automatically attached to Outlook 2010 via third party Acrobat plug-in does not prompt to save to SharePoint 2010.

    Example:

    Third Party Acrobat Plug-in install to an application to export document to PDF while in report viewing screen and email.

    When this process or export is executed, Outlook open and attached the PDF file but OnePlaceMail does not prompt to save the PDF file.

    Similarly if open any PDF file in Adobe Acrobat and click the attach to email button, the file is attached to Outlook but no prompt to save the attachment to OnePlaceMail.

    Hi,

    I'm using the latest OnePlaceMail 6.5 Express version. Attachment to email that are automatically attached to Outlook 2010 via third party Acrobat plug-in does not prompt to save to SharePoint 2010.

    Example:

    Third Party Acrobat Plug-in install to an application to export document to PDF while in report viewing screen and email.

    When this process or export is executed, Outlook open and attached the PDF file but OnePlaceMail does not prompt to save the PDF file.

    Similarly if open any PDF file in Adobe Acrobat and click the attach to email button, the file is attached to Outlook but… more

    0 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Being Considered  ·  1 comment  ·  Query  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

17. Installation Error - system components

    Installation Error:

    Windows 7, Office 2010 (Outlook 2010 and Sharepoint 2010)

    When attempting to install, error message appears, "An error occurred while installing system components for Scinaptic OnePlaceMail. Setup cannot continue until all system components have been successfully installed."

    Additional notes after reading through other posts:

    The instalaltion package selected was the x86 version.

    The setup.exe file and FileToWSSOutlookAddInSetup-x86.msi files are in the same folder within the path: C:\Users\Downloads\oneplacemail-express-edition-6-5.zip\1 Client Installation\Office 2010\x86 (based on Office version not OS)\Outlook Addin

    The application was successfully installed on other computers within the same organizationa & department (admin rights and other permissions would be assumed to be the same across these computers).

    Any suggestions would be welcome as this is a valuable tool.

    Thanks

    Installation Error:

    Windows 7, Office 2010 (Outlook 2010 and Sharepoint 2010)

    When attempting to install, error message appears, "An error occurred while installing system components for Scinaptic OnePlaceMail. Setup cannot continue until all system components have been successfully installed."

    Additional notes after reading through other posts:

    The instalaltion package selected was the x86 version.

    The setup.exe file and FileToWSSOutlookAddInSetup-x86.msi files are in the same folder within the path: C:\Users\Downloads\oneplacemail-express-edition-6-5.zip\1 Client Installation\Office 2010\x86 (based on Office version not OS)\Outlook Addin

    The application was successfully installed on other computers within the same organizationa & department (admin rights and other permissions would be… more

    0 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Being Considered  ·  5 comments  ·  Issue  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

18. Not getting Installed because of error " Not valid Short File Name"

    " xxxx.xxxx is not a valid short file name "

    Can anyone please guide me through this issue. Im trying to install the setup.exe / FileToWSSOutlookAddInSetup-x86 . when I try to run I'm getting a Pop up with this error " xxxx.xxxx is not a valid short file name ".

    Is the error because of the name as my name looks like " mailto:asdf.ghjk@contoso.com ".

    Can you please guide me through this as it is very important for my business.

    Thank you.

    Jai https://d2r1vs3d9006ap.cloudfront.net/s3_images/1028579/1place.png?1393610492" rel="nofollow">

    0 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Being Considered  ·  6 comments  ·  Issue  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

19. Why are my document libraries very slow?

    We use the 'OnePlaceMail Save to Sharepoint' feature to bulk upload documents with metadata to a particular libraries on some SharePoint Sub Sites. None of these libraries have more than 2000 documents, nothing massive, mostly single page PDF's.

    The problem is, the libraries (across all sub-sites) that we use this feature on are chronically slow (can take up to 6 minutes to open). The only common denominator is that all the libraries in question are ones used with the 'OnePlaceMail' feature.

    Has anyone else come across this?

    SharePoint 2013 Online

    0 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Being Considered  ·  1 comment  ·  Issue  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

20. 'Add-in execution' error when Outlook starts up

    I am experiencing this error with 1 user, on 1 machine, when Outlook is loading. Other users have no trouble on the same machine.

    System: Win7, Office 2013.

    ERROR:

    "Add-in execution error. Outlook crashed during the 'CTPFactoryAvailable' callback of the 'ICustomTaskPaneConsumer' interface while calling into the 'OnePlaceMail' add-in."

    I have tried reinstalling OnePlaceMail, Office, and tried registry cleans.

    If there is some solution or workaround to avoid rebuilding his profile, or OS, that would be great.

    Thanks in advance.

    0 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    Being Considered  ·  3 comments  ·  Issue  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close