519 results found

1. Send and File not working

   When one of our users clicks on Send and File the email sends and but no save window appears to file the email. Is there any one else that has had this issue? Using OnePlaceSolutions 7.1 and have uninstalled and reinstalled and also ran a repair on Office 2013

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2. OnePlaceMail-SharePoint-Solution-2013-v4.wsp not active the "Custom Tab"

   Dears,

   I have followed the procedure to install Sandbox Solution for OnePlaceMails.

   I have successfully uploaded and activated the file "OnePlaceMail-SharePoint-Solution-2013-v4.wsp".

   I tried with another wsp file "OnePlaceSolutionsAdministrationSite_v2.wsp" and in this case the "Custom Tab" is then showed for further selection of template site.

   Could you please help me? I think it may have a problem with the first wsp file I downloaded from your site.

   Thank you very much ahead. https://d2r1vs3d9006ap.cloudfront.net/s3_images/1278693/OnePlaceMail-SharePoint-Solution-2013-v4.PNG?1442591627

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3. I followed the instructions to activate OPM in Outlook 2007, still missing, can anyone help?

   https://d2r1vs3d9006ap.cloudfront.net/s3_images/1276806/Captura.JPG?1442331300

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4. Rename Send and File and Insert from SharePoint

   Hi,

   I read the OnePlaceMail administrator Guide (p74) and I would like to know if it was possible to rename the two buttons : "Send and File" and "Insert from SharePoint".

   The guide does not explain if we could set a label for OPMNewMailMessageGroup and OPMNewMailMessageInsertGroup.

   Many thanks in advance

   Best regards

   Vincent

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5. OPM Lite 7 msi deployment?

   OPM Express 6 used to have an msi for deployment. Noticed that OPM 7 does not (exe file). Any chance of getting an msi to aid deployment. I have a client with 2 remote offices in North Western Qld (don't really want to drive out there :))

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6. how to disable the update notification at startup?

   Everytime I startup Outlook (2013) I get an update notification for OnePlaceMail. How can I disable this pop-up? I do NOT want to update.

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7. Send to SP from Explorer still on the context menu ?

   IN OPM Lite 7 (not trial):

   Can someone please confirm if Send to > SharePoint is still an option on the context (right click) menu in Windows Explorer as it was in the old OP6 Express.

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8. Feature comparison

   Most software vendors have a table to compare features in different products. It would be very nice to see a table comparing the feature sets of the different OnePlace product offerings.

   For example - what do I get/not get in Lite compared to the Full version?

   Does this exist anywhere ??

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9. I need to downgrade demo trial version to lite version immediately

   I have downloaded the trial version of OPS7. I need to urgently show clients what they get with OPM Lite 7. Can I downgrade the fully functional trial version to the Lite version immediately without waiting the 30 days?

   I suspect this is not possible - so can someone answer this:

   Two important features in OPM Express 6

   1. Save to SharePoint button added to the Outlook ribbon

   2. Save to SharePoint added to the context (right click) in Windows Explorer

   Are BOTH features available in OPM Lite 7 (esp Explorer save to SP)?

   Thanks

   Mike

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10. How can I change the config file path

    Hi,

    I have installed OnePlaceMail on my computer and the config file has been installed in C:\Users\myname\AppData\Roaming\Scinaptic\OnePlaceMail.

    Do you know how could I change this path ? I would like to put it on my company network (share : Y:\user\myname )

    thanks in advance

    regards

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11. 0x800200B (DISP_E_BADINDEX)

    I installed OnePlaceMail Lite but received this error. It seems working but I can't see the add in so I can't change any settings. Attached is the screenshot.

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1269889/oneplacemailerror.PNG?1441234572

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12. Cannot access a closed stream

    Some users are getting the error 'Cannot access a closed stream' when moving emails to a SharePoint location. We are using SP 2010 and Outlook 2010

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13. config_update.xml does not work in v7.1 of oneplacemail

    I successfully used the configuration below in a configupdate.xml file for years and now that we are going to v 7.1, I am trying to use this same config file but when I add this file, oneplacemail v 7.1 gets knocked out of outlook completely. So, what do I need to change in this configupdate.xml to make it work for version 7.1 of oneplacemail?

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14. Process for OnePlaceMail Lite

    Update on the process of using OnePlaceMail Lite 

    With the release of OnePlaceMail v7 and two new products, OnePlaceDocs and OnePlaceLive, we are excited to be able to retain our free version, OnePlaceMail Lite (formerly called ‘Express’). With our new suite of products, we have introduced many significant changes and benefits that we want our customers to experience all our new capabilities.

    Saying that, we are asking all our customers to trial our full product suite for 30 days. At the end of this trial period, you will be advised that the trial has expired, and will be offered a choice to downgrade to OnePlaceMail Lite, or continue using the full product suite.

    Depending on your selection, the relevant links will provide instructions on how to proceed. Specifically, for the process of OnePlaceMail Lite, you will be asked for some information and then be able to download the Lite version. This process will include, uninstalling the full trial, and running the Lite installer.

    Frequently Asked Questions 

    Is there a way to downgrade, before the 30 day trial expires?As we are quite excited about the release of our upgraded OnePlaceMail and introduction of new products OnePlaceDocs, and OnePlaceLive, we wanted to give everyone the opportunity trial these. To allow this, we are inviting all of our customers to trial our full product suite for 30 days before continuing with the Lite (free) version. Considering this, we do not have a ‘shortcut’ to the Lite version available. 

    Do I need to carry out these steps for every machine where OnePlaceMail Express is installed? Yes, all computers that have OnePlaceMail Express installed, will need to be upgraded to OnePlaceMail Lite.

    Will my settings remain? Yes, all of your settings will be migrated over to the upgraded version.

    What happens the next time I need to upgrade?When R7.2 is released, you will be able to upgrade directly to this release. 

    Update on the process of using OnePlaceMail Lite 

    With the release of OnePlaceMail v7 and two new products, OnePlaceDocs and OnePlaceLive, we are excited to be able to retain our free version, OnePlaceMail Lite (formerly called ‘Express’). With our new suite of products, we have introduced many significant changes and benefits that we want our customers to experience all our new capabilities.

    Saying that, we are asking all our customers to trial our full product suite for 30 days. At the end of this trial period, you will be advised that the trial has expired, and will be offered a… more

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    Bug Resolved  ·  0 comments  ·  Issue  ·  Delete…  ·  Admin →
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15. I trie to install One Place Mail.Get message 0x80081007 - The hash value is not correct.Anybody any ideas? Thx

    the end of the log file mentions following problems;

    [0DF4:0BBC][2015-08-13T17:29:07]i300: Apply begin

    [176C:1554][2015-08-13T17:29:07]i360: Creating a system restore point.

    [176C:1554][2015-08-13T17:29:07]i361: Created a system restore point.

    [176C:1554][2015-08-13T17:29:07]i000: Caching bundle from: 'C:\Users\608007\AppData\Local\Temp{eb3ba968-63d0-44f9-9827-a2f968af6c59}.be\OnePlaceSolutions-Setup.exe' to: 'C:\ProgramData\Package Cache{eb3ba968-63d0-44f9-9827-a2f968af6c59}\OnePlaceSolutions-Setup.exe'

    [176C:1554][2015-08-13T17:29:07]i320: Registering bundle dependency provider: {eb3ba968-63d0-44f9-9827-a2f968af6c59}, version: 30.23.15181.0

    [0DF4:1090][2015-08-13T17:29:07]w343: Prompt for source of package: VSTORuntimeClient, payload: VSTORuntimeClient, path: C:\Users\608007\Desktop\VSTORuntime_Client

    [0DF4:1090][2015-08-13T17:29:07]i338: Acquiring package: VSTORuntimeClient, payload: VSTORuntimeClient, download from: http://go.microsoft.com/fwlink/?LinkId=158918

    [176C:0D20][2015-08-13T17:29:12]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache.unverified\VSTORuntime_Client

    [176C:0D20][2015-08-13T17:29:12]e000: Error 0x80091007: Failed to verify hash of payload: VSTORuntime_Client

    [176C:0D20][2015-08-13T17:29:12]e310: Failed to verify payload: VSTORuntimeClient at path: C:\ProgramData\Package Cache.unverified\VSTORuntimeClient, error: 0x80091007. Deleting file.

    [176C:0D20][2015-08-13T17:29:12]e000: Error 0x80091007: Failed to cache payload: VSTORuntime_Client

    [0DF4:1090][2015-08-13T17:29:12]e314: Failed to cache payload: VSTORuntimeClient from working path: C:\Users\608007\AppData\Local\Temp{eb3ba968-63d0-44f9-9827-a2f968af6c59}\VSTORuntimeClient, error: 0x80091007.

    [0DF4:1090][2015-08-13T17:29:12]e349: Application requested retry of payload: VSTORuntime_Client, encountered error: 0x80091007. Retrying...

    [0DF4:1090][2015-08-13T17:29:12]w343: Prompt for source of package: VSTORuntimeClient, payload: VSTORuntimeClient, path: C:\Users\608007\Desktop\VSTORuntime_Client

    [0DF4:1090][2015-08-13T17:29:15]i338: Acquiring package: VSTORuntimeClient, payload: VSTORuntimeClient, download from: http://go.microsoft.com/fwlink/?LinkId=158918

    [176C:0D20][2015-08-13T17:29:19]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache.unverified\VSTORuntime_Client

    [176C:0D20][2015-08-13T17:29:19]e000: Error 0x80091007: Failed to verify hash of payload: VSTORuntime_Client

    [176C:0D20][2015-08-13T17:29:19]e310: Failed to verify payload: VSTORuntimeClient at path: C:\ProgramData\Package Cache.unverified\VSTORuntimeClient, error: 0x80091007. Deleting file.

    [176C:0D20][2015-08-13T17:29:20]e000: Error 0x80091007: Failed to cache payload: VSTORuntime_Client

    [0DF4:1090][2015-08-13T17:29:20]e314: Failed to cache payload: VSTORuntimeClient from working path: C:\Users\608007\AppData\Local\Temp{eb3ba968-63d0-44f9-9827-a2f968af6c59}\VSTORuntimeClient, error: 0x80091007.

    [0DF4:1090][2015-08-13T17:29:20]e349: Application requested retry of payload: VSTORuntime_Client, encountered error: 0x80091007. Retrying...

    [0DF4:1090][2015-08-13T17:29:20]w343: Prompt for source of package: VSTORuntimeClient, payload: VSTORuntimeClient, path: C:\Users\608007\Desktop\VSTORuntime_Client

    [0DF4:1090][2015-08-13T17:29:23]i338: Acquiring package: VSTORuntimeClient, payload: VSTORuntimeClient, download from: http://go.microsoft.com/fwlink/?LinkId=158918

    [176C:0D20][2015-08-13T17:29:27]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache.unverified\VSTORuntime_Client

    [176C:0D20][2015-08-13T17:29:27]e000: Error 0x80091007: Failed to verify hash of payload: VSTORuntime_Client

    [176C:0D20][2015-08-13T17:29:27]e310: Failed to verify payload: VSTORuntimeClient at path: C:\ProgramData\Package Cache.unverified\VSTORuntimeClient, error: 0x80091007. Deleting file.

    [176C:0D20][2015-08-13T17:29:27]e000: Error 0x80091007: Failed to cache payload: VSTORuntime_Client

    [0DF4:1090][2015-08-13T17:29:27]e314: Failed to cache payload: VSTORuntimeClient from working path: C:\Users\608007\AppData\Local\Temp{eb3ba968-63d0-44f9-9827-a2f968af6c59}\VSTORuntimeClient, error: 0x80091007.

    [0DF4:0BBC][2015-08-13T17:29:27]e000: Error 0x80091007: Failed while caching, aborting execution.

    [176C:1554][2015-08-13T17:29:27]i330: Removed bundle dependency provider: {eb3ba968-63d0-44f9-9827-a2f968af6c59}

    [176C:1554][2015-08-13T17:29:27]i352: Removing cached bundle: {eb3ba968-63d0-44f9-9827-a2f968af6c59}, from path: C:\ProgramData\Package Cache{eb3ba968-63d0-44f9-9827-a2f968af6c59}\

    [0DF4:0BBC][2015-08-13T17:29:27]i399: Apply complete, result: 0x80091007, restart: None, ba requested restart: No

    the end of the log file mentions following problems;

    [0DF4:0BBC][2015-08-13T17:29:07]i300: Apply begin

    [176C:1554][2015-08-13T17:29:07]i360: Creating a system restore point.

    [176C:1554][2015-08-13T17:29:07]i361: Created a system restore point.

    [176C:1554][2015-08-13T17:29:07]i000: Caching bundle from: 'C:\Users\608007\AppData\Local\Temp{eb3ba968-63d0-44f9-9827-a2f968af6c59}.be\OnePlaceSolutions-Setup.exe' to: 'C:\ProgramData\Package Cache{eb3ba968-63d0-44f9-9827-a2f968af6c59}\OnePlaceSolutions-Setup.exe'

    [176C:1554][2015-08-13T17:29:07]i320: Registering bundle dependency provider: {eb3ba968-63d0-44f9-9827-a2f968af6c59}, version: 30.23.15181.0

    [0DF4:1090][2015-08-13T17:29:07]w343: Prompt for source of package: VSTORuntimeClient, payload: VSTORuntimeClient, path: C:\Users\608007\Desktop\VSTORuntime_Client

    [0DF4:1090][2015-08-13T17:29:07]i338: Acquiring package: VSTORuntimeClient, payload: VSTORuntimeClient, download from: http://go.microsoft.com/fwlink/?LinkId=158918

    [176C:0D20][2015-08-13T17:29:12]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache.unverified\VSTORuntime_Client

    [176C:0D20][2015-08-13T17:29:12]e000: Error 0x80091007: Failed to verify hash of payload: VSTORuntime_Client

    [176C:0D20][2015-08-13T17:29:12]e310: Failed to verify payload: VSTORuntimeClient at path: C:\ProgramData\Package Cache.unverified\VSTORuntimeClient, error: 0x80091007. Deleting file.

    [176C:0D20][2015-08-13T17:29:12]e000:… more

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16. Outlook 2013 receives a script error when clicking on a OnePlaceMail folder

    I have Outlook 2013 and i receive a script error when clicking on a OnePlaceMail folder. I've searched the knowledge base which has a resolution for Outlook 2010 users where you need to delete the RSS feeds. I have no RSS fees. Is there a seperate solution for Outlook 2013 users?

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17. Error during installation

    When installing OnePlace Mail Lite I get an error:

    Setup Failed. One or more issues caused the setup to fail. Please fix the issues and then retry setup. For more information see the log file.

    0x80070490 - Element not found.

    I also have a log file if needed.

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18. Error during setup

    When installing OnePlaceMail-Lite I get an error with one of our users.

    Setup Failed. One or more issues caused the setup to fail. Please fix the issues

    0x80070490 - Element not found.

    Here is the log:

    [11E0:0E24][2015-08-06T09:24:09]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\sysadmin\Desktop\OnePlaceMail-Lite-Setup.exe, cmdline: '-burn.unelevated BurnPipe.{175C933C-BB67-420D-93B1-B22346E47E75} {64EAAA5F-F948-4B51-8EA2-307938C5B2AC} 2824'

    [11E0:0E24][2015-08-06T09:24:09]i000: Initializing string variable 'InstallAdminUrl' to value ''

    [11E0:0E24][2015-08-06T09:24:09]i000: Initializing string variable 'InstallFolder' to value '[ProgramFilesFolder]OnePlace Solutions'

    [11E0:0E24][2015-08-06T09:24:09]i000: Initializing numeric variable 'InstallOnePlaceMail' to value '1'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\sysadmin\AppData\Local\Temp\OnePlaceMailLite20150806092409.log'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\sysadmin\Desktop\OnePlaceMail-Lite-Setup.exe'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable 'WixBundleName' to value 'OnePlaceMail Lite'

    [11E0:0E24][2015-08-06T09:24:09]i100: Detect begin, 5 packages

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable 'NETFRAMEWORK40' to value '1'

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\VSTO Runtime Setup\v4R\'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable 'VSTORVersionV4' to value '10.0.40305'

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\VSTO Runtime Setup\v4R\'

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Wow6432Node\Microsoft\Office\Word\Addins\OnePlaceMail Productivity Tools for Word 2013'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'ProdTools2013x86' to value 0

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Wow6432Node\Scinaptic\OnePlaceMail\'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'OnePlaceMailPreV7Installedx86' to value 0

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'Office2010Installed' to value 1

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Office\12.0\Outlook\'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'Office2007Installed' to value 0

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Office\Word\Addins\OPM Productivity Tools for Word 2010'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'ProdTools2010x64' to value 0

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Office\Word\Addins\OnePlaceMail Productivity Tools for Word 2013'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'ProdTools2013x64' to value 0

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Office\12.0\User Settings\OPM Productivity Tools for Excel 2007\Create'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'ProdTools2007x86' to value 0

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Wow6432Node\Microsoft\Office\Word\Addins\OPM Productivity Tools for Word 2010'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'ProdTools2010x86' to value 0

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\OnePlace Solutions\OnePlaceMail\'

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Office\15.0\Outlook\'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'Office2013Installed' to value 0

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Office\12.0\User Settings\OPM Productivity Tools for Excel 2007\Create'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'ProdTools2007x64' to value 0

    [11E0:0E24][2015-08-06T09:24:09]i000: Registry key not found. Key = 'SOFTWARE\Scinaptic\OnePlaceMail\'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting numeric variable 'OnePlaceMailPreV7Installedx64' to value 0

    [11E0:0E24][2015-08-06T09:24:09]w120: Detected partially cached package: VSTORuntimeClient, invalid payload: VSTORuntimeClient, reason: 0x80070570

    [11E0:0E24][2015-08-06T09:24:09]i052: Condition 'VSTORFeature' evaluates to false.

    [11E0:0E24][2015-08-06T09:24:09]i052: Condition 'NETFRAMEWORK40' evaluates to true.

    [11E0:0E24][2015-08-06T09:24:09]i101: Detected package: VSTORuntime_Client, state: Absent, cached: Partial

    [11E0:0E24][2015-08-06T09:24:09]i101: Detected package: NetFx40Redist, state: Present, cached: None

    [11E0:0E24][2015-08-06T09:24:09]i101: Detected package: OnePlaceMail2013, state: Absent, cached: None

    [11E0:0E24][2015-08-06T09:24:09]i101: Detected package: OnePlaceMail2010, state: Absent, cached: None

    [11E0:0E24][2015-08-06T09:24:09]i101: Detected package: OnePlaceMail2007, state: Absent, cached: None

    [11E0:0E24][2015-08-06T09:24:09]i052: Condition 'NOT ((OnePlaceMailPreV7Installedx86) OR (OnePlaceMailPreV7Installedx64) OR (ProdTools2013x86) OR (ProdTools2013x64) OR (ProdTools2010x86) OR (ProdTools2010x64) OR (ProdTools2007x86) OR (ProdTools2007x64)) AND (OnePlaceMailVersion <> "enterprise")' evaluates to true.

    [11E0:0E24][2015-08-06T09:24:09]i199: Detect complete, result: 0x0

    [11E0:1038][2015-08-06T09:24:12]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1

    [11E0:1038][2015-08-06T09:24:30]i000: Setting string variable 'InstallFolder' to value 'C:\Program Files (x86)\OnePlace Solutions'

    [11E0:1038][2015-08-06T09:24:33]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1

    [11E0:0E24][2015-08-06T09:24:33]i200: Plan begin, 5 packages, action: Install

    [11E0:0E24][2015-08-06T09:24:33]i052: Condition 'NOT (VSTORVersionV4R >=v10.0.50325) OR NOT (VSTORVersionV4 >=v10.0.40820)' evaluates to true.

    [11E0:0E24][2015-08-06T09:24:33]w321: Skipping dependency registration on package with no dependency providers: VSTORuntime_Client

    [11E0:0E24][2015-08-06T09:24:33]i000: Setting string variable 'WixBundleLogVSTORuntimeClient' to value 'C:\Users\sysadmin\AppData\Local\Temp\OnePlaceMailLite201508060924090VSTORuntime_Client.log'

    [11E0:0E24][2015-08-06T09:24:33]w321: Skipping dependency registration on package with no dependency providers: NetFx40Redist

    [11E0:0E24][2015-08-06T09:24:33]i052: Condition '(Office2013Installed) AND (InstallOnePlaceMail = 1)' evaluates to false.

    [11E0:0E24][2015-08-06T09:24:33]i052: Condition '(Office2010Installed) AND (InstallOnePlaceMail = 1)' evaluates to true.

    [11E0:0E24][2015-08-06T09:24:33]i000: Setting string variable 'WixBundleRollbackLogOnePlaceMail2010' to value 'C:\Users\sysadmin\AppData\Local\Temp\OnePlaceMailLite201508060924091OnePlaceMail2010rollback.log'

    [11E0:0E24][2015-08-06T09:24:33]i000: Setting string variable 'WixBundleLogOnePlaceMail2010' to value 'C:\Users\sysadmin\AppData\Local\Temp\OnePlaceMailLite201508060924091_OnePlaceMail2010.log'

    [11E0:0E24][2015-08-06T09:24:33]i052: Condition '(Office2007Installed) AND (InstallOnePlaceMail = 1)' evaluates to false.

    [11E0:0E24][2015-08-06T09:24:33]i201: Planned package: VSTORuntime_Client, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None

    [11E0:0E24][2015-08-06T09:24:33]i201: Planned package: NetFx40Redist, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [11E0:0E24][2015-08-06T09:24:33]i201: Planned package: OnePlaceMail2013, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [11E0:0E24][2015-08-06T09:24:33]i201: Planned package: OnePlaceMail2010, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

    [11E0:0E24][2015-08-06T09:24:33]i201: Planned package: OnePlaceMail2007, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None

    [11E0:0E24][2015-08-06T09:24:33]i299: Plan complete, result: 0x0

    [11E0:0E24][2015-08-06T09:24:33]i300: Apply begin

    [0B08:0C80][2015-08-06T09:24:33]i360: Creating a system restore point.

    [0B08:0C80][2015-08-06T09:24:43]i361: Created a system restore point.

    [0B08:0C80][2015-08-06T09:24:43]i000: Caching bundle from: 'C:\Users\sysadmin\AppData\Local\Temp{c2adea7e-66b9-467d-b8d7-2f6d66617681}.be\OnePlaceMail-Lite-Setup.exe' to: 'C:\ProgramData\Package Cache{c2adea7e-66b9-467d-b8d7-2f6d66617681}\OnePlaceMail-Lite-Setup.exe'

    [0B08:0C80][2015-08-06T09:24:43]i320: Registering bundle dependency provider: {c2adea7e-66b9-467d-b8d7-2f6d66617681}, version: 30.23.15181.0

    [11E0:12BC][2015-08-06T09:24:43]w343: Prompt for source of package: VSTORuntimeClient, payload: VSTORuntimeClient, path: C:\Users\sysadmin\Desktop\vstor_redist.exe

    [11E0:12BC][2015-08-06T09:24:43]i338: Acquiring package: VSTORuntimeClient, payload: VSTORuntimeClient, download from: http://go.microsoft.com/fwlink/?LinkId=158918

    [0B08:03C4][2015-08-06T09:25:31]e000: Error 0x80070490: Failed to find expected public key in certificate chain.

    [0B08:03C4][2015-08-06T09:25:31]e000: Error 0x80070490: Failed to verify expected payload against actual certificate chain.

    [0B08:03C4][2015-08-06T09:25:31]e000: Error 0x80070490: Failed to verify signature of payload: VSTORuntime_Client

    [0B08:03C4][2015-08-06T09:25:31]e310: Failed to verify payload: VSTORuntimeClient at path: C:\ProgramData\Package Cache.unverified\VSTORuntimeCli…

    When installing OnePlaceMail-Lite I get an error with one of our users.

    Setup Failed. One or more issues caused the setup to fail. Please fix the issues

    0x80070490 - Element not found.

    Here is the log:

    [11E0:0E24][2015-08-06T09:24:09]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\sysadmin\Desktop\OnePlaceMail-Lite-Setup.exe, cmdline: '-burn.unelevated BurnPipe.{175C933C-BB67-420D-93B1-B22346E47E75} {64EAAA5F-F948-4B51-8EA2-307938C5B2AC} 2824'

    [11E0:0E24][2015-08-06T09:24:09]i000: Initializing string variable 'InstallAdminUrl' to value ''

    [11E0:0E24][2015-08-06T09:24:09]i000: Initializing string variable 'InstallFolder' to value '[ProgramFilesFolder]OnePlace Solutions'

    [11E0:0E24][2015-08-06T09:24:09]i000: Initializing numeric variable 'InstallOnePlaceMail' to value '1'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\sysadmin\AppData\Local\Temp\OnePlaceMailLite20150806092409.log'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\sysadmin\Desktop\OnePlaceMail-Lite-Setup.exe'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable… more

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    Bug Resolved  ·  0 comments  ·  Issue  ·  Delete…  ·  Admin →
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19. Renaming of SharePoint library stops OnePlaceMail from opening it from Outlook for transfer

    I had a couple libraries I had to rename because of a customer name change. Suddenly we couldn't open them anymore for transfer from Outlook OnePlaceMail. Of course they worked in SharePoint as usual but not from outlook.

    When I change the name back, they started to work again.

    SharePoint 2010 and OnePlaceMail 7.0

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    1 comment  ·  Delete…  ·  Admin →
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20. Config_update.xml file on Windows Server 2008 R2

    Hi,

    Where should I place the config_update.xml file on Windows Server 2008 R2? The documentation refers to WindowsXP\Vista\7\8 but not Windows Server 2008 R2.

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    1 comment  ·  Query  ·  Delete…  ·  Admin →
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